Arbutus Service Centre

Vancouver, Canada

3.5

6 reviews

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Telephone:
+1 604-264-9843
Address:
1520 Rand Avenue, Vancouver, BC, V6P 3G2
Marpole
Nearby public transportation stops & stations:
0.6 miTempleton
0.9 miBridgeport
1.1 miBus #N10 (When Canada Line Not Operating)
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Today

Today –
Local time (Vancouver) 04:42 Thursday, 22 May 2025

Business hours

Monday –
Tuesday –
Wednesday –
Thursday –
Friday –
Saturday –
Sunday –

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6 reviews of Arbutus Service Centre

No registration required
Place rating: 1
Surrey, Canada
$ 19.95 to check all fluid levels? Riiight… Never again will be coming here, a simple oil change (plus an air filter change which was sprung on me at the last second) ran at $ 84.17. I will give one star for the speed of springing the air filter change on me though.
Keep up the good work Arbutus service center, but you won’t be having my business anymore.
Place rating: 5
Fraserview, Vancouver, Canada
These guys are amazing! I’ve been using them for several years now, but for quite a while already, they know my name and my car on sight, in spite of the fact that they’re always very busy. And speaking of always busy, they always seem to be able to fit you in and have your car returned to you the same day.
They only charge what they quote (no hidden or surprise charges) and take as much time as you need to explain what the problem is or was. I have never felt any pressure from «upselling». If other work is needed they’ll tell you what is needed, why, and how urgently.
As long as they’re within driving distance, I won’t be going anywhere else.
Place rating: 1
Vancouver, Canada
I went to get my car fixed because it was making a weird noise and jerking forward once in awhile. They told me it would cost $ 1200 to fix everyhing and my breaks needed replacing.
I thought, dang that’s a lot of money but if you fix everything then ok! In the end, I had to go back 4 times!!! My car started making a squeeling noise so i brought it back, It is still jerking forward today.
They told me they werent mind readers or magicians… well they are supposed to be mechanics and fix it. I felt spoken down to, lied to and overall screwed.
Place rating: 4
Vancouver, Canada
My dad, brother, and I all bring our cars here to get them fixed. The mechanics here, like mentioned in the other reviews, are friendly and incredibly helpful. I bring my car in the morning, and they have always been done before closing.
I needed a new horn, and wanted to put a new one in myself, instead of paying for it to be done, and the head mechanic came out, showed me where the two horns were, and explained how I could replace them.
It’s not even that this shop has good service, it’s that the people really genuinely want to help you out.
(The ONLY reason I give them four stars is because I have only ever taken my car here, so I don’t have anything to compare it to.)
Place rating: 5
Vancouver, Canada
Smart & Honest = Great service!
I called around several garages with my car problem. They had the best answer on the phone and followed up with great service in person. Ohh yes. The added plus what that I saved hundreds of dollars over the estimate I have received at prior garage.
I highly recommended them.
Place rating: 5
Vancouver, Canada
You just gotta love BCAA. It’s worth every penny.
My car had broken down in the middle of traffic on Oak St and sweating like mad in the heat, the BCAA guy towed me to Arbutus Service Centre.
Unlike some shops with arrogant mechanics who want to make you feel dumb when you’re trying to explain what’s wrong with your car, these guys are friendly and professional.
Even though the shop was packed full of other cars, they got it done the same day (new alternator).
Three months later I had an issue with the alternator they installed so got towed once again to them. I was expecting some kind of charge, but they replaced it at zero charge including the labour.
Quality, honest service. These guys do it right.