short and sweet, and nothing sweet about it. this location is very convenient, but brings a lot of disgruntled customers. been here a couple of times and witnessed some really weird stuff go down, im not sure whats causing it but I generally avoid this location. they just went through a new renovation, but a lot of the visible aspects look very worn. sadly this is the only tim hortons in this section of Toronto(aside from the hospital, which isn’t open 24hrs) so the other option is mcds.
Brandon C.
Place rating: 4 Toronto, Canada
This is a better than average Tim Horton’s. While it suffers from individuals monopolizing tables for way too long, the strange appearance of employee tip jars, and occasional annoyances from professional beggars that approach fairly often inside the restaurant, there are things to like… 1. Really good selection. You will usually find most available donuts available. 2. Friendly and usually quick staff. Those that prepare the sandwiches are particularly noteworthy for kind smiles and efficiency. 3. Seating. While some mornings are brutal for finding a seat, there are a reasonable amount of tables. 4. Great location. Right at the Bathurst and Dundas streetcar stops on the corner.
Lynne T.
Place rating: 3 Toronto, Canada
This location is conveniently located at the corner of Bathurst and Dundas across from the Toronto Western Hospital. Since the renovations, this location is more appealing with updated décor and has plenty of seating area. The design of the lineup for ordering has been streamlined to make it more efficient and has been very effective. The best part of this location is being a corner lot because the seating area by the windows is great for people watching at a major intersection if that’s your thing. Definitely makes the coffee/tea breaks and mealtimes experience interesting. I’m not a big fan of Timmy’s because I’m not much of a coffee person, but occasionally I would order their steeped tea and hot chocolate. The food is definitely a hit or miss and at times you wonder if it’s really food. I rarely order food here except on occasion, I would order their donuts and Timbits. This afternoon, I stopped by for some Timbits and was not impressed with the service. Usually the service is fast and efficient with minimal friendliness depending on how busy it is at the time. There was only one person ahead of me with two cashiers, but for some reason it took a while for me to reach the counter. I placed my order and said I’ll be paying with my mobile app, for some reason the scanner didn’t work and I said you can just punch in the number(while handing my phone over). Instead of entering my card number manually, the cashier left to get help. When the other person came she realized my Timbits order was not filled and filled it. Then, another person checked the register and realized that the original cashier didn’t touch payment in order to scan my mobile app. How many people does it take to complete a transaction? Good thing it wasn’t busy at that time. The person who completed my transaction said to the cashier, «How long have you been working here? You didn’t press payment, you should know this by now.» The cashier just laughed. I was very patient throughout the mishap and thanked them for my Timbits and that was it, no thank you for my patience or visit from any of the staff. This was definitely not acceptable of customer service. I know service can be bad at times when it’s busy, but it wasn’t busy during my visit. After my transaction was fully completed, there were only two other people in line. I’m sure this may be a one off, so it doesn’t really bothered me, I managed to get my Timbits. Overall, this is an absolutely convenient location and fact they’re open 24 hours is definitely a bonus for my Timbits cravings every now and then.
Rob P.
Place rating: 5 San Diego, CA
I’ve been to Canada quite a few times and knew all about Tim Horton’s. But somehow I didn’t see the magic until this trip. I was in Toronto for 2 weeks working on a project, and lo and behold, there was a 24 hour Tim Hortons across the street from my office. My client introduced me to the double double. Where I come from, that’s a burger at In N Out. At Tim Hortons, it’s a coffee with 2 creams and 2 sugars. I am told there is also crack in these things, which is why they’re so addicting. Spent most of my days in town stopping here on the way to work, and I have myself quite the addiction now.
Sean B.
Place rating: 4 San Francisco, CA
It’s a super-busy location and you have to hit it at the right time of day. That said, if you approach your coffee the way a veteran approaches methadone dosing, you have problems that Unilocal can’t solve. A perfectly nice location with good people. It just gets a bit frenetic at times, is all. Plan accordingly.
Grainne M.
Place rating: 3 Birmingham, United Kingdom
Across the road from Toronto Western Hospital and a pretty big Timmies. There’s lots of seating and many of the tables are by the windows so I’ve gotten to like it for lunch. On a sunny day it’s toasty warm and lovely and bright if you sit along the Dundas side. Staff are pretty nice(it’s Tim Hortons-what do you expect?), lines are less bad than in the hospital and the food and drinks are the same as everywhere else. Horrible coffee and great steeped tea with thawed doughnuts. Clientele is mixed so I’m not sure I’d be that crazy about it late at night… but it’s fine during the day.
Susan C.
Place rating: 2 Toronto, Canada
I think I always arrive at the worse times of the day… I don’t go to Tim’s that often, but when I do, it’s usually at this location. The donuts are pretty good, but the coffee taste horrible. The service here needs some picking up… they are understaffed almost every time I go and the line just gradually builds longer… and longer… and longer. And once the line builds up, the workers begin to rush and sometimes even rushing to make your drink(not in a good way). A typical coffee shop, nothing special.
Martin S.
Place rating: 5 Toronto, Canada
This Tim Hortons is like mission control for the busy intersection of Dundas and Bathurst. Wrap around picture windows and a slight elevation let you view the action at the organized kaos going on right outside. There is plenty of seating and the place is kept spotless. The last couple time we visited there were cleaning crews doing the floor and cleaning the windows. It’s easy to overlook, but worth stopping in.