First time coming to any Tim Horton’s, expected better service and courtesy from a cashier that was clearly impatient when I’m trying to order for 6 people, 2 of which that don’t know any English. The thing was I barely took that long to make my order. She wasn’t listening to me as I had to repeat my parts of my order multiple times. I didn’t know combo meals were able to get any drink on the menu(I’m from America, we don’t do that around here lol) and she gave me an attitude about ordering drinks as if I should automatically know they do this. My GF told me she rolled her eyes at me after I looked away from her while taking my order… This is as extremely unprofessional as it gets; luckily I didn’t catch that or there would have been a bigger issue at hand… Anyway, the drinks came lightning fast(although they were probably the most weak coffees I ever bought), and the food came along. I ordered 4 breakfast meals and 2 regular sandwiches. So it should have been 6 sandwiches, 4 hash browns and 4 drinks. I was missing 1 drink, the lady told me it wasn’t on the receipt. The cashier tries to convince her co-worker that she went over the entire order with me, meanwhile she did not whatsoever. I couldn’t believe she straight lied in front of my face about it, but I laughed it off. To my defense, I told them I never mentioned the word«Hash Brown» in my order so how did I end up with a 4th Hash Brown if I hadn’t ordered 4th meal? I ended up getting the 4th drink free but it was a huge hassle and I did not like how the cashier was acting at all. 2 stars cause the lady gave me a free drink, but service was remarkably bad and would have been 1 star otherwise. TLDR: Cashier sucked, had an attitude, lied, and hard to cooperate with. She messed up my order, did not apologize or try to alleviate the situation. Go to another location, hopefully they didn’t hire incompetent employees over there.
Karim H.
Place rating: 3 Entertainment District, Toronto, Canada
I dont rate timmies myself as ive never liked their coffee or cheap/dull atmosphere. But as far timmies go this one seems to be decent from the few dozen times ive been to it over last few years(but for some it s received alot of hate on here by other Unilocalers). The only con I can think of is that close pretty early(11pm).
Pedram N.
Place rating: 2 Toronto, Canada
It sucks. I don’t know why I even go here. Their bagels are tasteless. Their coffee is CRAP. Their service is usually slow and sometimes wrong. The only decent thing is their tea and it’s because there’s nothing to do but add water. Skip the lineup and walk west for ten feet and check out the coffee bar right next door.
Najah H.
Place rating: 2 Toronto, Canada
Been here twice in busy hours and it’s tad slower than other Tim hortons. And coming from the burbs I’m sad that it’s not open 24 hrs :(
Raymond W.
Place rating: 2 Toronto, Canada
This is my Timmies-run location, because they manage to bang out coffee like… a quick coffee making place. Step one: Take the company car with diplomatic immunity on Canadian road and park it almost anywhere outside for free. Step two: Order coffee with the hordes or people usually found here at any given time. Step three: Take a moment to wonder where the hell do all these people come from, because unless the Sky Dome is also a secret office building… Step four: Deliver coffee. I always bring a concise list and read it clearly to the. Tim Hortons coffee making person. But they always ask me to slow down. I literally retard my words to a menial paste, so I don’t understand why they always ask me to repeat something. There floor has two tables at each end, and the window is space for elevated seating staring out onto Front Street. One literally watches traffic go by while they enjoy their artery clogging food. Half the time I don’t even get anything for myself. I just enjoy getting out in the open, and relish in the honking of the concrete jungle. The speed of this location is impressive, they’ve got it down to a science. I never any any issue with wrong orders. I did direct one of the staff here to be more specific with the marking of the coffee with that white marker thing they use, and she said something confrontational in defence of her dignity as a marker person. Alright, I shall not interfere with the machine! There’s a Starbucks up the road within one minute walking distance, but who comes here for coffee? There’s nothing but hotels and condos in the area. Are they in constant need for coffee? Service is not really there, but that’s because everyone is dedicated to churning out as much coffee per second as humanly possible. I just want to one day come here and order the most ridiculous amount of drinks and time these guys. The lines here gets pretty long during rush hours. I think I’ll come here then.
Lauren M.
Place rating: 2 Toronto, Canada
Oh yeah Tim Hortons FTR baby(November challenge = desperation + FTR = this is kind of a joke but the review is legit) This Timmies is directly across from my condo. There are no Second Cups or Starbucks within a ½km radius, so when I’m desperate for coffee, I hang my head in shame and enter this Tim Hortons. It’s quite small without a lot of seating. Long lines anytime between 8−10am on the weekends. The staff here is really good for the most part. The coffee is pretty bad, but I will take it over nothing!