Tried to call them like 10 times but the phone was busy every damn time. WTF? I sent email and also tweeted them so let’s if they ever respond. For those wondering, the hamburgers were decent but don’t ever order onion rings or do delivery. There were like 4~5 pieces of onion rings. Very small portion for the price you pay and you know why I’m suggesting you to avoid delivery. I will keep trying to reach these bad guys until I get my money back. So irritating.
Skor S.
Place rating: 5 Toronto, Canada
I had the Castor burger, and it was excellent. The burger was moist, flavourful and the toppings were delicious — there wasn’t too much(or not enough) of any topping to overwhelm the flavour of the burger. I see the fries are receiving mixed reviews — I personally like the chunky cut, and found them to be slightly on the well-done side(which is how I prefer them). The setup of the restaurant, however, isn’t great — there is very little seating and you have to go to the back of the restaurant to pick up your burger. For some reason, they have placed a massive bar that takes up a good part of the restaurant in the centre — maybe they do shakes or something? There are no tables — just a bar against the wall to sit and eat. I wish the layout was better, but the food is worth going back.
Jesse G.
Place rating: 1 Vancouver, Canada
Good food, but they are really really slow. Insanely slow. I think they recently started with über eats, and they obviously take priority over the actual customers in the store. Don’t go until they fix this.
Jane K.
Place rating: 1 Toronto, Canada
Ordered delivery through a courier app. When the order arrived none of the sides were included, despite being on the bill. We called to tell them this and were told: 1) she has to speak to the manager to see if they can give us a credit or refund for the items we didn’t get. Apparently this isn’t considered a given? 2) if the manager approves, we can go to the restaurant and pick up our refund/credit. So for tonight, I guess we just get to eat half a meal, but the good news is we might not have to pay for food we never got, as long as the manager approves. With customer service like that, I doubt we’ll bother with P & L again.
Christina G.
Place rating: 4 Toronto, Canada
All the burger are marked at 10 $. They also have the option of wrapping it in kale not bun. Usually comes in medium rare but most of the time i have visited, it is cooked to medium… Next time i will make sure to tell the cooks medium RARE. I got the classic p&l wrapped in kale. When cooked to medium rare, it was very juice. so not very friendly to white shirts and get plenty of napkins. Took about 10 mins to cook.
Kasper C.
Place rating: 1 San Francisco, CA
Awful pretty much sums it up. To start, the cashier was less than enthusiastic and the food did the same to me. I had the fish burger with fries and both were terrible. The burger had basically just a piece of deep fried fish with a bit of iceberg lettuce. Tasteless. Fries were not crispy and also had no flavor. Can definitely not recommend anyone this place. My first and last visit. Worst burger in Toronto
Robyn L.
Place rating: 2 South Granville, Vancouver, Canada
I’ve been here a couple of times, as it was super close to my work and convenient. The P&L burger is really tasty and the meat is super fresh. However, the fries here are really bland and hard to eat unless you have tons of ketchup. I would suggest getting the kale Caesar salad instead, but this is a pretty pricey lunch and comes to over 15 dollars! I also find the service to be slow and not the friendliest.
Arnel B.
Place rating: 3 Markham, Canada
The Fried Chicken Burger was alright. The fried chicken wasn’t as crunchy than I expected. Also, I was able to ask for extra sauce on my burger which was nice. Service was nice too. Seating is very limited. Next time I might try their Castor Burger.
Martin W.
Place rating: 4 Toronto, Canada
Thick, solid, juicy, tight. I’m getting way too excited. What was I talking about? Oh right, the burgers. Very good. I really liked the onion rings here, too. Service seemed indifferent, but whatever the burger was good. My only beef with it is it was too bunny(get it? beef!). I want my hamburger buns to get out of the way. It’s only purpose should be to hold the patty and toppings together, nothing more. Too much bun absorbs the flavour, and that’s what I find to be the case here.
John G.
Place rating: 4 Toronto, Canada
Cant believe it took so long to knock P L Burgers off my list of burger must. The wait was worth it, I went with the Castor. Its was a nice juicy 6oz with peameal bacon and bbq sauce, mixed in with mayo made it really tasty. Price point isn’t too bad 13 buck for a good burger. Drink and onion rings I heard the fries did fall short for a few other reviewers so I decided to avoid them and go for the onion rings which weren’t that good. I would rate then 5 but the lacking side and limited space were things I couldn’t really let go.
Albert L.
Place rating: 3 Toronto, Canada
Burger is decent, but nothing special. The philly is pretty good. Fries are thicker cut, but not as crispy as i like. The cashier(blonde girl with tattoos) is pretty terrible. Definitely very short with you when you ask questions. Sounded like she was doing me a favor by answering me.
Jimmy L.
Place rating: 5 Toronto, Canada
The burgers at P&L are simply wonderful. In my book, Burger’s Priest was unmatched in the city, but P&L proves to be a fierce competitor. Cool venue also.
Jessica L.
Place rating: 2 Toronto, Canada
Trying the P&L, Priest and Gangster Burger joints have been on my to do list. I ordered the classic P&L burger — as recommended by the rude, unenthusiastic cashier — a side of fries and my s/o ordered the Cheeseburger. The total came up to a little over $ 25 — which was not worth it in my opinion. We took the orders to go, but ate it within a few minutes as our car was parked right outside. Taste wise, the fries were okay. Not the best but I was hungry so they did the job. The P&L Burger was disgusting. Simply put, McDonald’s Big Mac is so much better than this… and I hate McDonald’s. TLDR; Overpriced. Shitty service. Do not recommend.
Julien M.
Place rating: 1 The Danforth, Toronto, Canada
Wow! What an incredible dissappointment. This is the quality I would expect from a food truck in some back town on the way to the cottage. The fries were soggy, not crisp. The onion rings tasted more like oil than onions, the gravy was terrible even for a store bought gravy(I mean really guys, did you taste this?) Speaking of taste, obviously the kitchen staff don’t actually quality check their products, because the coleslaw was tasteless and soggy. Come on guys these are the basics. On while I’m on the subject of basics, a little salt would kill the burger. Actually it might help by making it taste like something, I got no beef flavor whatsoever from this burger. I mean I know it’s code to cook burgers but leave a little flavor in the poor thing PLEASE! And just to end this in a positive note, where do you get those buns?!? Those bad boys are amazing.
Edward J.
Place rating: 5 Toronto, Canada
By far the best burger I’ve had. Better than the others on the Queen Street strip. Their shakes are pretty good too!
Chad M.
Place rating: 4 Toronto, Canada
This place has a very good burger, that’s why I’m a repeat customer. It’s not the best in Toronto, but it’s damn close! I ordered the Deluxe(their bacon cheeseburger) with fries, and devoured every last bit of it. The burger is perfectly grilled, and I think they toast their buns as well. Everything was tasty, although quite messy… It’s got a clean, minimalist décor which suits them. Nothing fancy. Just straightforward, good tasting food. There is another burger joint a few doors down on Queen West that edges them out just a bit on taste, but if you don’t have cash, or feel like waiting in a line and then struggling to find a seat — come here… You won’t be disappointed. :-)
Ayan D.
Place rating: 3 Toronto, Canada
As far as small burger places go this place is ok. The burger itself is great and filling(I got the fried chicken burger) however the environment is very low key(more of a take out place) and the service is slow. Side note — if you are a fan of cream soda this place has it as part of its drinks selection.
Lynne T.
Place rating: 4 Toronto, Canada
Last week was burger #5, The Italian! I know my previous review I said I’ll substitute the bun for kale leaves, but I just couldn’t do it. A burger is not a burger without the buns. I did substitute the fries for the coleslaw and wished I had just stuck to the order of fries. The coleslaw was served in a styrofoam cup which made me think if it was all pre-made and stored in the fridge and for how long. I would have been fine if the coleslaw was scooped onto the tray next to the burger to save the styrofoam cup. The coleslaw tasted very watery and very bland(they normally would charge $ 3 for this). I also had a big piece of cabbage in my serving which was missed being shredded, but how can they miss a piece that was 2″ by 2″ in size? Since I don’t like wasting food, I attempted to consume the coleslaw, but almost half way through, I had to give up, I just couldn’t eat any more of it. Anyway, The Italian made up for the awful tasting coleslaw. Thank goodness this place is known for their burgers. The Italian burger consisted of the usual meaty, beefy and flavourful patty, plus served with mozzarella cheese, roasted hot & sweet peppers, sauteed onions and marinara sauce. Just looking at the burger, I knew it was going to be a messy eat as the cheese and sauce was just oozing out of the burger. Plus picking up the burger itself, my hands felt the oozing of the cheese and sauce which reminded me of the veal sandwich I had the other day. The first bite was absolutely amazing as I tasted the melted cheesy goodness blended with the tasty marinara sauce, plus the hot and sweet peppers added a nice kick and texture to the burger. And who doesn’t enjoy sauteed onions on their burger? I managed to masticated the burger fairly quickly despite the messiness and enjoyed every morsel of the scrumptious burger. Molto bene e delizioso!
Fred L.
Place rating: 4 Oshawa, Canada
The Pay & Lineup Burger… Just kidding its not that bad. I happened to park next to the restaurant while waiting for a friend and decided to try it based on all the positive feedback I’d heard about it. I went in the early afternoon, but still had to wait to order and receive my burger. I ordered the castor because it seems to be the most recommended. The burger was very delicious and the peameal bacon sold me. It really took the burger from a 3⁄5 to a 4⁄5. I also personally prefer a bun that can hold its own, so that factored in as well. All in all, I think it is a great burger place and I would definitely visit again to try one of their Chef’s Burger creations.
Arielle G.
Place rating: 5 Toronto, Canada
I just started interning on Queen West and decided that my summer quest is to try all the fancy burger places offered… so I started with P&L! I’ve been intrigued by this place for quite some time, having walked by it on numerous occasions and knowing that there’s only one location. The girl that was working was named Andrea and she was super nice and helpful. My friend and I tend to be a little indecisive and were constantly going over all the options. She made some good recommendations and was very patient with us. I ended up ordering just the hamburger. Since I don’t eat cheese I would have had to order any of the other ones without, and I wasn’t feeling anything too crazy. They accidentally made me the wrong one, so since I had to wait a few extra minutes they threw in some fries which was a nice touch and shows good customer service because I didn’t expect anything nor was I annoyed by any means having to wait a bit longer. The burger was really delicious and I loved the P&L sauce. It was big and extremely filling. The bun was pretty ‘bready’ but it was worth eating the extra carbs ;) they had an option on the menu to replace the bun with kale for no extra charge but I didn’t know how that would go over so I decided not to take the risk. There were 2 places to sit and we picked the back which I kind of regret because it was mirrored and it’s really awkward to sit in front of a giant mirror and eat… at least for me! Will definitely be returning after I successfully complete my Queen West burger mission!