Teuscher Chocolates of Switzerland

Toronto, Canada

2.3

Closed now

3 reviews

Contacts

QR code, vCard

Telephone:
+1 416-964-8200
Website:
www.teuscher.com
Address:
55 Bloor Street W, Toronto, ON, M4W 1A5
Discovery District, Yorkville, Downtown Core
Nearby public transportation stops & stations:
140 ftBay Street
200 ftBloor Street West
310 ftBay
Categories:
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Bussiness info

Accepted Cards
Credit, Debit
Bike Parking
Yes
Wheelchair Accessible
Yes

Today

Today 10:00 am – 7:30 pm
Closed now
Local time (Toronto) 04:42 Friday, 29 November 2024

Business hours

Monday 10:00 am – 7:00 pm
Tuesday 10:00 am – 7:00 pm
Wednesday 10:00 am – 7:00 pm
Thursday 10:00 am – 7:30 pm
Friday 10:00 am – 7:30 pm
Saturday 10:00 am – 6:00 pm
Sunday 12:00 pm – 5:00 pm

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3 reviews of Teuscher Chocolates of Switzerland

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Place rating: 4
Richmond Hill, Canada
I love that we have Teuscher in Toronto and am thankful that William Ashley brought them in. While the store is tiny, it packs a punch.
Always get the champagne truffles. It’s their specialty. Staff are amazingly friendly and i highly recommend calling in for larger orders. They fly in their products once a week on wednesday’s during the christmas season, so that’s the best day to purchase.
Place rating: 1
Mississauga, Canada
Not so good chocolate. Very bad service experience.
Was visiting Ashley’s and stepped over to the chocolate counter to buy a dozen truffles. Also bought some a few weeks ago.
The usual server tries to do her best. However today a manger or a co worker interrupted while I was choosing my selection. the interrupting lady did not even show the decency of any courtesy and kept the server engaged while I just stood by. she apparently was trying to acquire a few pieces for herself. She then left without showing any concern that she interrupted a paying customer.
I felt so helpless. Comp! eted my transaction and left. And after this rude interruption the chocolates felt tasteless.
Will never return to this chocolate shop ever again. Will go to Lenoidas, Godiva, or some artisnal chocolatier in TO. BiBi Teuscher.
—-
Update:
I must add this.
After this review, two very well meaning team members from «William Ashley China», where the chocolate kiosk is located, at Bloor St, reached out to me.
I must acknowledge that my wife and I have been a William Ashley customer since at lease 1992. Always satisfied, and always tried to buy our regular gift items from them. They have a wide range of beautiful gist from affordable to hip price margin.
We miss the closure of their location in Mississauga.
The Teuscher service that I reviewed falls under William Ashley management. The team members that called were very concerned and empathetic, and took all the details and understood the issue. They were very conscious of William Ashley customer service quality and customer expectation.
I am certain that they will sincerely look into the issues and do their best to avoid any similar experience.
I am satisfied, and have promised that I will visit the chocolate corner their at least once again.
All is well that ends well!
Place rating: 2
Toronto, Canada
Decent chocolate. Service is INCREDIBLY snotty.