Starbucks

really the only decent coffee shop in the area, which is odd given the dominance of tim hortons in toronto, i ended up coming here because google said the closest timmies was on the other side of the bridge. this Starbucks location, is fairly small so you might have to wait a couple of minutes for a seat, the service is ok as well, they got my drink order wrong at first, but it got fixed right away.

I must say that this particular Starbucks location left a really good impression on me. Although, the location itself is tiny compared to other locations, all the staff that work there are very friendly. You can tell that all of them thoroughly enjoy their jobs. They also call you by your first name when talking to you and engage in conversations as they take your drink orders. I did however, have to wait a bit to recieve my drink from the barista. Other than that, I’d say that they like any other Starbucks are pretty consistent in making and serving their drinks.

If you’ve had negative experiences at this location I urge you to come back sometime and give it another try. The staff here now are fast, fun and kind, and really take pride in doing a good job. Big turn around over the last year!

Since my last review several years ago, a lot has changed (mostly the staff). My orders are consistently correct. The staff is really nice and, did I mention that they get your orders right? That’s all I ask, and they deliver.
They’re really good about taking the app, and make home made signs when things aren’t working (they did this when there was a power outage, and when they ran out of those little green sticks). I really feel like they try to make sure the customers are happy, and that’s the biggest change, for the better.
Keep up the good work, local starbucks!

This location, like any of them, can be crowded during peak hours, but that’s really my only complaint. This seems to be one of the few in Toronto that can make my iced chai without also just deeming it Sugar Mountain. This is my most frequented Starbucks location, and I’ve always found it just fine. I’m one of those people who only orders a handful of drinks ever – iced chai latte, peppermint mocha, pumpkin spice latte.
Sometimes I’ll grab an oat fudge bar or a muffin and become one with one of the big, cushy chairs. I never find any of those things stale, especially the chairs. They also have a killer music selection playing most of the time – very coffeehouse. I’ve never found any of the staff rude, either.
Overall, really confused about all the unhappy reviews for this location. You want the worst Starbucks in Toronto? This isn’t it. (Hint: It’s the one at Yonge and Dundas.)

This is without doubt the worst Starbucks location I have visited in Toronto. There is always something amiss here, whether it be cleanliness, polite staff, organisation, adequate staffing or friendly assistance in accommodating special, yet simple customisations to standard menu items. Having worked as a Starbucks barista myself, this location frustrates me to no end, because they are simply not doing things properly.
In addition to the problems I have encountered above, I have eaten stale (I mean, REALLY stale) bakery products, watched the bar staff run out of mocha sauce (with none extra prepared — standard requirement in Starbucks) during the peak of «frappy hour», heard staff swear and curse in front of long lines of customers due to frustration, and seen new staff members visibly upset and unreasonably overwhelmed.
With dozens of other Starbucks locations across the city doing flawless jobs, the Queen & Logan branch is infuriating. I wish there was another Starbucks in the area to increase competition against this location. There are some friendly, efficient staff members here, but I feel sorry for them because they must find it tough working in such a bad atmosphere.

Worst customer service. Carlie left my latte and me waiting as she kept running to the cash to talk to a regular customer about some guy. One of the two girls actually working at the cash kept looking at me i guess expecting me to blow up. Carlie kept leaving the coffee machine to run talk to the customer Not once but four times as my latte sat on the machine. Made the coffee then went to cash to talk. Added the Milk to latte went to cash to talk. Got the whipped cream then to the cash to talk. Got the sprinkle stuff again stop to the cash to talk. Finally after nine and a half minutes my latte was thrust upon the counter. Not even a sorry I kept u waiting. Must be a good spot if you are a regular. I won’t go back. I was lucky the regular customer had to go to work so Carlie could finish my drink. Not at all what I expected when I went into this location.

This is a horrible Starbucks, for the following reasons:
1) The drinks are very inconsistent, but usually made incorrectly. Somehow they’re able to make the drinks taste differently compared to ever other Starbucks in the city. There are certain employees there who make horrible drinks every time — if we walk in and see them making the drinks, we leave. Given that there are several amazing independent coffee shops in the neighbourhood, along with a much better Starbucks at Gerrard, I avoid this location if I can.
2) The line ups are usually very long. Sometimes there is nobody serving that long line up. I think this location is simply understaffed. It takes a very long time to get a drink here.
3) There is a limited amount of seating, laid out in an awkward way. Compared to other Starbucks locations in the city, there’s a big difference.

For a Starbucks this location is consistently good — no complaints here. Drinks come out at a reasonable pace and the orders are always correct.
They also consistently offer a kickass selection of mugs & French presses here. Plus, I’m happy to report the recent addition of Polish mugs (the clear, double walled kind that every single Polish household has) for sale. Super hard to find!