Ring Music

Visited this store yesterday and was pleasantly surprised after reading the other reviews. Both John, the owner, and Matthew, the sales guy, were very helpful. I purchased a mandolin that was sold out across the city and this was the only place that still had one. Not knowing anything about mandolins, they were very helpful explaining what I needed to know, as well as stringing and tuning it for me.
I will be back.

DISCLAIMER: This review only speaks to REPAIRS at ring music, not sales or whatever.
Left my guitar to be fixed up at ring music.
30 bucks… seemed a little more expensive than i expected, but the fix looks good — they put in a new part (the pick up was falling out the end of my guitar).
I got the guitar back with some scratches (i THINK they’re new — i don’t remember it being so scratched, but it could have been me which is why I didnt complain about that) and also detuned… which just seems like sloppy workmanship — like they don’t care about the fix.
It’s a shame because the sales guy is REALLY nice! :)

Updating my review of Ring Music –2 stars… a few things here lately have been less than stellar for me…
1. I bought a bunch of strat parts here. They were really expensive (more than 12^th fret) and he sold me the wrong pots. I knew I needed 1meg pots and he sold me 500k pots and said they would be fine, then they only offered me half back for them (I just kept them, I’ll put them in something else). They also charge 50c a screw for pickguard screws, 23 $ for an Ernie Ball 5-​way switch… not even a genuine replacement part… it was just over priced parts all around, especially when I was buying a bunch of stuff at once.
2. I had a crack in my Martin 000 repaired here… again. Because where they repaired it last year, it split again. In fairness, I wasn’t keeping it in the case with a humidifier, but I did have it hanging on a wall, with an oasis humidifier in it, not anywhere close to a heating vent. So… ya, that crack opened up again, way to fix it last time. (not.)
3. When I got the 000 back, it only had 5 strings on it and they didn’t even say anything when I picked it up so I obviously did not buy a pack of strings. Even if you break one and charge me to replace it, REPLACE IT. It’s super shit-​tastic to get your guitar home that’s freshly been repaired and you didn’t even tell me it needs a string so I can’t play it. This also speaks to the quality of the repair in my opinion — he didn’t even re-​tune it and play a few chords to make sure everything was okay. That’s «cheap» in my books.
I used to really like it here, but I think I have just moved into the 12^th fret bracket of expectations of inventory and service. This 000 Martin was an expensive guitar to me at the time, and I have had nothing but problems with it. Knowing what I know now about the garbagy-​loose dovetail, the broken input jack repaired last year and the crack that keeps opening up I can firmly say that this unit should have been sent back to Martin when they took delivery, and not sold to a customer.
How our lives change over time… the way we perceive monetary value and the value we attribute to quality service.