I had an eye examination with Dr. Raja. On a personal level, Dr. Raja is awesome — professional, knew her stuff, answered questions, and very personable. Loved her! My previous eye exam about 5 years ago was approx. $ 89 however this time, my bill was $ 129 and included a retinal scan. Not sure if the price went up or whether i had to specify that I did not want the retinal scan, but no option was provided and I was presented with the bill at the end. Maybe I should have asked up front about the cost before going ahead but I assumed it would be standard since my company vision plan covered up to $ 84. If there is anything extra, i had expected them to let me know before proceeding. After I got there, I waited a good 15 minutes before I was seen as another patient who was there at the same time as me had to go before me. They had to give me drops and i was asked to wait at the reception for another 20 minutes for the drops to take effect. Nobody warned me about this too when i booked the appointment. It seems that you have to ask all the questions otherwise, they process you through as per their usual. Also, they should tell you that they give you drops that screw up your vision for the next 3 hours. This was also not mentioned when i booked the appointment. When the prescription was given, i asked about contact lenses. Dr. Raja stated that there was a fee of $ 50 for an assessment and fitting. Not sure if that is the norm these days but i used to be able to get fittings for free at optical stores. Overall, the location was good, the staff was friendly, and Dr. Raja is really amazing, however in terms of the wait times, the lack of transparancy in pricing, and lack of communication about what is to be expected makes this business a 3 star for me.
Pauline W.
Place rating: 5 Thornhill, Canada
A nice optometric office located on the Path. Very nice and friendly receptionist and of course as well as Dr. Raja. I did only the basic eye examination. Dr. Raja did it very thoroughly and explained to me everything I asked very patiently. You will be provided a receipt for insurance purpose.
Vanessa G.
Place rating: 4 Toronto, Canada
I moved to Toronto over a year ago and needed to find a new eye doctor. I was recommended by another doctor to try Dr. Raja and I have to say I am so glad I did. Dr. Raja is a very gentle, attentive kind woman and when it comes to dealing with your eyes, those are some pretty important qualities. I’ve had problems with dry, red eyes because of my contacts and she kindly offered me a free trial pair to try out. That’s really important when you usually have to drop about $ 150 on a three month order of contacts just try out a new kind. Anyway they were great and my eyes have been so much better since I switched. Also, the receptionist is super nice and I always re-order my contacts over email and they get them in about a day and email me back. The service is great, the location is great and if you’re looking for an optometrist in the city, Dr. Raja is it!