Pizza Pizza

NEVER. EAT. HERE.
My boyfriend and I have been ordering from here a lot in the past year. Pizza Pizza isn’t great quality in general, nothing fancy, just some standard pizza. And that’s what we were getting… Until recently.
The past dozen times we ordered, they’ve screwed something up. Missing cans of pop. Missing dips. Mediums instead of larges. Completely wrong orders. Late delivery, with no free pizza. Driver coming with no change (no I’m not tipping you $ 20, yes, please go get change… I mean, seriously?) But what happened tonight was INSANE.
We ordered 2 panzarottis, his with just cheese and chicken (borrrrinnnggg) and mine with spinach, mushrooms, sun dried tomato, and extra cheese (yum).
They arrive nearly 40 minutes later. One looks alright, the other is dark brown, cracked and crumbling. This one, of course, is mine. I cut it open and discover that there is no spinach inside. Also, not much of anything else. Barely any cheese at all, let alone extra cheese. Basically just a wad of over cooked, greasy dough with a little bit of sauce smeared on it.
So I asked my boyfriend to call customer service. He did, they apologized, and said they’d call the store and have them send a new one.
The store called me moments later.
«We don’t have spinach. What do you want?» oh… You didn’t have spinach, so you just sent the first one without it, even though I paid for it? «I called. You didn’t answer. So what do you want?» No, you didn’t call. My phone has been right next to me the whole time, turned up as loud as it goes… can I have all new toppings then? «No. I already started making it. WHAT DO YOU WANT? YOU WANT POP?! YOU WANT DIP?! WHAT?» No, I’d just like new toppings. I paid for 4 toppings. I’d like 4 toppings, please. «Oh my God. FINE. WHAT DO YOU WANT?!» You know what, never mind. I’d just like a refund. «You already ate 2 panzarottis, what, you want it for free?! You’re a beggar?! You beg me for free food?»
At this point, I tell my boyfriend to call customer service again.
The guy at the store continues calling me a beggar, and then… «YOU’RE A FUCKING BITCH!» and hangs up.
Made a complaint with customer service, but they really didn’t seem to take it seriously. They also wouldn’t refund my money, and would only give me a $ 10 credit (which is less than I spent in the first place) that I will never use because they’ve lost a customer.
NEVER. EAT. HERE.

Hands down the worst pizza in Toronto… correction, probably the entire world. Flavourless tomato sauce is directly from a can. If hate could manifest itself as a pizza, this is what it would taste like.

Worst Pizza Pizza ever. And I know Pizza Pizza. I’m not comparing my experience to gourmet dining, I’m not even comparing it to Pizza Hut, I’m just comparing it to Health Canada Standards.
I assume that because beach goers frequent this place, it is always sandy. The floor is dirty and often wet often. The staff are rude. I don’t know why there’s so many of them — they never seem to do anything. And they have the most disgusting bathrooms of all time. I don’t think the bathrooms have been cleaned since the toilet was installed.
Frequented location: 4 – 5 times, always while returning from a day of sunbathing
Will frequent: never.

My friend came downtown to visit me and as a rather picky eater, she decided she wanted Pizza Pizza. I Unilocaled the closest one and we hopped on the street car to get some yummy cheesy pizza.
I was a little wary of the terrible reviews but I figured, it’s a Pizza Pizza — what can be so wrong? Clearly the two previous reviews are older, especially the first one, and I’m thinking that either this location has been renovated or seriously overhauled.
It’s a Pizza Pizza. Anyone who frequents any Pizza Pizza location gets about the same thing every time. This particular restaurant was nice and clean, well-​lit and we got decent service. The guy who was serving us washed his hands not once, but twice and my friend had no complaints about her pizza.
If you want a fantastic pizza experience, go elsewhere. There’s at least 4 other good pizza joints in the area and you’ll get a vastly different experience at those places than at a Pizza Pizza. But if its late and you’re hungry and want something fast, Pizza Pizza delivers. Just don’t try the poutine; its probably one of the worst (and saltiest) things I’ve ever eaten.

This place is what you’d expect of a Pizza Pizza. It ain’t the Ritz Carlton, but is ain’t a garbage dump either.
It didn’t look filthy to me and I’ve always found the staff to be quite nice. It’s usual late night (the only time i ever frequent a pizza pizza) and they aren’t that busy. I’ve stopped in a few time on my way home from work when i hop off the streetie. I think to myself «should I be bad and pop into pizza pizza before the walk home?» and sometimes the answer is yes. Only when i’m feeling really tired and starved and don’t want to cook at 10 or 11 at night. The poutine is okay. Nothing fantastic.

This place should be condemned!
I walked in here because my four year old nephew was hungry and wanted a slice. After a beautiful walk on the Beaches boardwalk this was the nightmare that felt like it would never end.
This place was filthy and I have pictures to prove it. Not one of the cooks wore gloves or hat, there were chicken bones and sauce all over the furniture and floor (I have pictures) and the cashier lady kept scratching her head.
But since my nephew insisted we stood in a line with 8 people in front of us and it took them an hour to serve us. While waiting we heard them use «R» rated proanities at customers, yell at little kids and generally mess up almost all orders. When I mentioned to my brother in law how ridiculous this was, the cashier lady started fighting with me. I have never ever been treated so badly and felt really bad for our family visiting from Colorado who had loved Toronto up until then.