Niagara Falls Day Tour

Terrible tour.
The primary problem was Louie, the tour bus driver. He was rude and unprofessional.
The stop at the small town, Niagara on the Lake, was only 30 minutes and the time seemed to fly by and my friend and I were 5 minutes late getting back to the bus. Once we got back on the bus, we apologized profusely to the people on the bus, but Louie decided to get on the loud speaker to scold us for a solid minute. We were appalled at his behavior, and so were many people on the bus. Once we were on our way to the Falls, he spent the majority of his time talking about how much the houses in the town cost. He didn’t have much to speak of in terms of the history of the town.
The flower clock was a lame stop, and afterward Louie discouraged us from exploring the helicopter tour because he didn’t want to wait around.
The best experience was the boat tour at Niagara Falls. The falls are spectacular and the boat tour is amazing. (I was also pleased that Louie didn’t accompany us on the boat tour.)
There are many other tours to Niagara from Toronto. Look into those tours first. Don’t spend your money on this tour.

Just went on this tour and I was not impressed, other than by things the company couldn’t control like weather and traffic. The reason I was unimpressed was due to the driver, Louie. He was a nice enough man, but he was hot tempered at motorists and cyclists, he seemed to want to keep to the schedule of his own personal errands more than he wanted to help travelers get back to their hotels in a timely matter (to the point of almost abandoning a passenger in the middle of the city no where near their hotel), he talked consistently about how much money he made, whilst simultaneously asking for generous tips, and did not give us an overly informative tour, mostly making idle commentary about how much we as passengers were paying for various tourist attractions, and how we SHOULD have spent our money (IE more money) and continously commenting on his friends fudge prices (I like fudge as much as the next person, but really?). All in all the tour was uneven, (the wine tasting was nothing special, a free taste of white. a free taste of red, and you could pay to taste the additional ice wine, it was honestly worth skipping). The flower clock was unimpressive and we stopped at a small town for 30 minutes, (allowing us to check 3 stores, get something to eat and bring it on the bus. Not fun being so rushed).
The falls were amazing, but I recommend another tour service. (Although they did pick us up at the hotel by the airport which is why we chose the service, I would still not choose them again)

This review is for
I found this tour via Google and it was hard to find reviews for this exact tour. A couple of people had recommended it on various sites but there are so many tours with very similar names it was hard to find enough reviews to be sure this was the «good one». Based on the few great reviews we found for this, and since the price was lower than many other tours we just decided to roll with this one.
The tour was $ 69 pre-​tax. We figured the shuttle ride alone to Niagara from most places is already like $ 40. The Maid of the Mist ticket, which is pretty much a must-​do, is already $ 20. So for basically $ 10 more you’re getting picked up right at your hotel, get to go to a few other neat locations, and have a tour guide giving you tips and history along the way.
We signed up on their website and provided all the relevant info (like the hotel). We got a call from the tour guide via our hotel the night before the tour, which made great sense since most people traveling to Canada won’t have a phone. He gave very specific details about the tour. Basically he told us that he would pick us up in front of our hotel at a certain time, and he would approach us knowing our names so we know we go the right tour bus.
It was a light tour day so he took the smaller shuttle, but it was comfy nonetheless. The ride to Niagara was a little bit long but that was expected. And since we took the smaller shuttle, he didn’t have a credit card machine. Bummer. Lucky he stopped by a credit union for those that needed to get cash, and he deducted the bank fees from the tour price. If anybody’s going to do this tour, I suggest you bring enough cash just in case. Lucky I did. He also accepted USD.
Our first stop was at the Winery, which was okay. Typical wine tasting, nothing special. And since it was free, the pouring was pretty stingy. Honestly we could have just skipped this part.
Second stop was at the Historic Town. We got like an hour to roam around here, but it was really more like a strip since the rest of the area is residential. Very nice town. Its got a few shops, cafes, and ice cream places along the way. Good way to stretch your legs after a long ride.
Third stop was at the Floral Clock. It was nice, but nothing much to do other than to take a picture and go. I think we stopped there for literally like 10 mins. Right after that was to the view of the Whirlpools. That was pretty cool and you get some nice photo ops looking down at the gorge. Didn’t spend much time here though.
Last stop was at the Falls. We were given a couple of hours here to roam freely. The tour guy was pretty knowledgeable and had great tips on where to go and what to do. We also had the choice of doing the Maid of the Mist boat ride, or to go up the tower to get a view of everything around. I didn’t try the tower, but I highly suggest the boat ride! A helicopter tour was also offered, for extra cash. If you want to read more about the boat ride, you can do so here
Its a must-​do in my opinion.
After the ride we had plenty of time to walk around the park, Indian Resort /​Casino, and grab lunch. Overall I say this was a great experience and a tour that I would recommend.