Natural Solutions

I was looking for a hair salon in Toronto, and when I received some pretty snobbish attitude at L’Attitudes Hair Salon in Eaton Centre, I came across Natural Solutions on my way home. I was disappointed to learn that it’s the same owner for both salons, so naturally, I was afraid of the same «treatment» here… However, the receptionist at the Natural Solutions was much nicer and friendlier, so I decided to book my appointment.
Pros:
— Great location (steps from subway and mall)
— Friendly employees
— My haircut turned out nice
— The price was good (about $ 40)
— They were not pushy about trying to sell their products
Cons:
— No parking
— The hair brushing process was very painful.
I have had this experience at some salons where a hair stylist starts brushing wet hair in a rough manner from roots down. That’s just wrong! I learned that few years ago and I can brush wet hair easy and painless. But when I go to the salon — oh, it’s painful!
— — — -
So lesson for the hair stylists: When brushing wet hair, start toward the bottom and brush down, moving upward only when you notice no tangles in the previous section. If you start brushing at roots, you’ll have to fight through more tangles to get to the bottom, thus promoting breakage and weak hair.

I love getting my hair coloured, cut and styled by the lovely Kristine Jordan at the Natural Solutions location at the Eaton Centre. She truly knows how to treat my hair and make me look great. The last time I had visited her (Labour Day long weekend), she had coloured my hair (balayage in chocolate and toffee) and gave me a quick snip to perk up my style and boy oh boy was I truly happy with the result! She is such a sweetie too! The price of all that loveliness is not cheap, but so worth it.

Very poor service,
Went to get my manicure done there and still regret about that decision.
Manicure tools are not cleaned at all, watch out to getting a fungus at least…
The nail polish application was very bad too.
I would give 0 if I could.
Don’t go there.

They falsely quoted me on the cost and the cut was not worth what I was charged.
I stopped by in January to ask how much it was for a cut, for future reference. The gentleman behind the counter told me it would be $ 45, that seemed reasonable.
Skip to February where I am in the mall and decide to get a trim, I did not have an appointment. The same guy was at the counter, he said they did have time to give me a cut. He takes my jacket and sits me down, not long after the stylist comes to get me. She was pretty quiet, the cut didn’t take long, it wasn’t amazing but it did the job.
When I went to pay I was charged $ 75 +tax (I did leave a decent tip on top), not $ 45. I told the cashier I was quoted $ 45 and her response was that because the lady who cut my hair was a senior stylist they charge more. No one had told me ahead of time that there was a price difference and they definitely didn’t tell me that only a senior stylist was available and ask if I was okay with being charged more. I spoke to a hair stylist at a different salon after the fact and was told that it is best practice for a salon to specify to their customers whether they are getting a junior or senior stylist as well as the cost for both.
For the fact they were not transparent about price and because it was a mediocre cut, I will never go back to Natural Solutions. It could be chalked up to miscommunication if one person quoted me $ 45 and another person retrieved the stylist and thought I was aware she was a senior stylist but that was not the case. That is an entirely unacceptable way to treat your customers.

If I could give this place zero stars I would. I went to get my eyebrows threaded. Made an appointment in advance and had to wait 45min. Then as if I wasn’t agitated enough already the esthetician rushed me out and in doing so cut up my eyelids, both of them. They were both bleeding and for the next week had scabs. WOULD NEVER EVER GO BACK FOR ANY REASON. AVOID AT ALL COSTS

Got my eyebrows threaded for the first time ever here with an aesthetician named Hannah. She was recommended to me by a co-​worker. I’m not beauty savvy so being in a salon/​spa type deal makes me very uncomfortable. Hannah is an articulate and experienced professional who was also quite friendly and made sure I knew what was happening at all times. The threading only took a few minutes and turned out looking wonderful! I’m not sure if this salon is a good fit for my tastes in services but it does deliver well. In a convenient location it’s probably good for the locals who work/​live in the area or quick fixes.

With every inch of hair length, my age reduces a year. Earlier this week, I had plummeted back into my teens. I found myself at a casino with the desire to get in only to exchange some currency. I tried to get past security but the guy did not believe that I was the legal age of 19 (as he told me) … so there I stood while he ran my ID through the slowest scanner in Canada and gave me the stink-​eye. It was time for a damn haircut.
Of course, I was on vacation in another country and had no idea of where to go within my budget/​preferences. I headed downtown and stopped in the first place I saw to ask for their prices/​if they took walk-​ins. Fortunately, Natural Solutions was both within my budget and was taking walk-​ins! Ron was available to cut my hair and thank goodness!
I told him what I wanted: two inches off, angles, bangs cut. I didn’t have any pictures. Yet he completely understood my in-​brain idea, because he’s been doing this hair stuff for years. He was super efficient and I was in and out of that salon in an hour’s time. He told me I now look «21,» which is still a few years younger than my age, but hey, that’s fine!
Now I need to find a similar stylist in Philly. I wish I could just clone Ron or fly him down whenever I need a haircut (oh, dreams).
I definitely recommend this place!

I had a day off so I decided to drop by for a manicure. I thought to myself: I might as well go to a salon, pay more but have a better experience rather than the nail places around town.
Oh my was I wrong. I got inside and asked for a pedicure, and then got ushered into a back room, very crammed with very poor lighting. That room was dirty and there were skincare products everywhere. I was greeted with a dollar store basin with some soapy water to get my feet soaked. Ok fine, this might still be good.
Then the lady started filing my toenail. OH WOW SHE WAS ROUGH! She kept taking my foot by grabbing it strongly to re-​position it, which hurt quite a bit. The file kept touching my toes and I had to pull my foot away a few times. She then insisted that she had to cut off my ingrown (I have a podiatrist who does that, no thank you). She told me not to move because the nail clipper was very sharp. I said OK but then she dug in so deep that I had to pull away my foot, and she made a BIG cut in my toe. Sh then proceeded pouring two small bottles of antiseptic onto my toe. For the rest of the manicure she kept yelling at me and asking my why did I have to move. Really?
All that sketchiness cost me in total $ 52. WHAT?
I waited so that my toenail would dry and the nail lady probably told the hostess of what happened, who then proceeded to give me a pile (around 15) of Dermalogica samples. IT DID NOT HELP. I am never going back there.

I believe some of the girls (or guys) on here who say they had bad experiences. this salon looks like it has a mix of stylists who are on very different levels of professionalism, but the times i did go, my two stylists were just fine. Rob seems to truly put his customers first and gives modest honest advice. I don’t like taking advice about how i should do something for my own hair, but with him i really didn’t mind.

I went in last night for a wash cut and style. I asked for bangs. I’ve gotten bangs many times before and this is the WORST job by far. I explained to the lady FOUR times that I wanted longer pieces on the sides. What did she do? She cut them shorter on the aides and longer in the middle. Wtf? And on top of that she cut off random pieces of hair from te sides of my face (not symmetrical, totally random, def was a mistake). I went to another stylist who confirmed that this hair cutt was def not done by a professional. The fact that I paid $ 70 for this just makes it worse. And also, the left side looks completely different from the right side. By the way, the stylist’s name was Martha. She kept reassuring me with «I know how to do bangs don’t worry» and she did this. Wish I could post pictures of the unevenness and horrible job she did!

Jane has left :(!!!