Nabi Spa

Came here with a friend and called the day before to book 1 pedicure, 2 eyebrow tinting, 1 express facial, they were very accommodating/​nice over the phone and made our appointments. We went the next day and there were two women that were very nice and welcoming. The girl that did my pedi did a good job, though I had to get up a little before my pedi was finished to get my eyelashes tinted by another lady. Overall very nice place and enjoyed it there + very reasonable prices!

I go here on a regular basis for Brazilian waxes, and it seems as it’s gotten more popular they’ve hired more people. Youyoung (the owner) is the only one who works there that can do a proper wax. Everyone else I’ve had has done a terrible job and it’s been really disappointing. I don’t want to find another business to go to because the owner is really great, but if I can’t get an appointment with her anymore, I’m not going to go.

I came to Nabi Spa to get a pedicure. I called in ahead of time to see if I needed an appointment and the person who answered the phone told me to just come in. The place seemed nice and clean. The furniture looked brand new. The atmosphere and music seemed relaxing. There were only 2 people working there and one of them was the owner/​manager. The owner did my pedicure because the other lady was busy with a customer.
I’m not sure what tool she was using to clean my toes, but it had a sharp end. I felt pressure on my big toe (right foot) and she had the nerve to ask me if I polished my toes red! Wow! I was shocked. I told her no and she didn’t say anything. I was thinking why would she ask me such a thing when never in my life had I painted my toe nails red and I had no polish on at that moment. I looked at my right foot and my big toe was bleeding! I know at that point, I should’ve gotten up, walked away and left. I decided to stay because I thought that maybe she was just having a bad day and because I wanted to give her a chance. I guess I was just being too nice to say anything.
At the end of the pedicure, there was no apology/​acknowledgement of her mistake and she didn’t offer a discount.
I will never come here again! I was in pain for a week. My toes never bled because of a pedicure. If you want to avoid your toes from bleeding, you’re better off going elsewhere. STAY AWAY!
If anyone knows where I can report this, please let me know.

Great facials here. The owner lady is very friendly and accommodating.
Can’t comment on mani/​pedi services here as I’ve never gotten them.
For facials, this is the place to go. Very relaxing and zen.