GINGERMILKDESSERTSOLDOUT by 8pm on a Friday night. NOTACCEPTABLE! Don’t charge a premium for specialty items that are only available on Fridays to Sundays, then tell me you’re sold out. I know it’s just one item but it happened to be the MAIN item I was looking forward to. Just demonstrates poor management and preparation. The server told me it’s a very popular item and that’s why it’s sold out already. Matsuda isn’t a new establishment, they should have known to stock up on it or have a contingency plan. I am really disappointed because Matsuda has always been one of my favourite AYCE sushi places and in honesty, one of the better AYCE sushi restaurants out there(reason why it’s not 1 star). However, factoring in the cost($ 35.99 for teppanyaki), the slow service, and this incident makes me feel like it’s time to look for other options or just stick to a la carte. Food: 3 stars Came here for teppanyaki with friends but actually not a big fan of it(good if you’re an avid carnivore). Though I will admit the meat was pretty good overall for AYCE. The ribeye steak was a but of a hit-and-miss. I had one really good piece, then the others were a not as tender but still good. Chicken was WAY better the last time I was here. Not sure what happened. Didn’t eat that much sushi since the teppanyaki part is quite filling. Chopped ika sushi is pretty good. Sashimi was good but the sweet shrimp and beef tataki were still kind of frozen and we had to wait to let it thaw a bit. Squid sashimi was unique. It comes coiled around some cucumber but I don’t really like the slimy texture too much. I heard praise of their steamed egg from a co-worker but didn’t try it. Ambiance: 3 stars Only been to this location for teppanyaki so I’ve never sat around the rest of the restaurant but overall, it’s pretty noisy(very busy on the weekends). Teppanyaki area is nice and everyone gets front row seats to the chef but it’s hard to really share sushi and other items in that layout. Service: 2 stars They need to hire a hostess. I’ve been to this location only twice but both times, there was no one at the door to greet me or even just get me to my reserved table. I always had to wait and eventually get fed up with waiting and wave down a waitress who will then go get someone else to come help me. Our server who took our order and the teppanyaki chef were pleasant enough. Orders do take a while to come but like I said, it’s busy, so I’m sure they’re trying to get stuff out asap… or they’re just understaffed(an extra hostess???).
Frederick C.
Place rating: 4 Kitchener, Canada
Service is prompt and courteous, raw food is alright for AYCE, however cooked food is better than your standard AYCE, must try the sirloin roll and sirloin steak I always double up every time I order it. The rolls are pretty standard but I think thier cooked food is worth a try. The beef sukiyaki is pretty tasty and it’s worth trying. Be aware that you have a designated server when you want to order food, everyone else will be either running your food or clearing off your table. Again service is very polite as long as you are polite to them. OHYES, for dessert the Mango Yogurt is the only thing you need to order, thank me later
Nasi N.
Place rating: 2 Richmond Hill, Canada
We came here with my colleagues for a team lunch. We had a reservation but they were understaffed so it took them a while to greet us at the door. The service was extremely slow throughout the lunch. They did not bring food in the right order. For example the miso soup came after some rolls and teppanyaki orders. The sushi was just okay.
James K.
Place rating: 4 North York, Canada
Definitely a solid 4 stars! Ignore the whining of a few malcontents, quality is high, cooking skills evident, the washrooms are very modern and very clean, and there really isn’t a better all you can eat sushi place in Toronto. From the superior date-worthy décor, to the wide assortment of dishes to complement their sushi and sashimi,(read my earlier review for a list of my faves) to the overall quality and value for your dollar, I haven’t found any place that can compare. No this is not sushi Kaji, this is all you can eat, but at most a la carte places $ 16 doesn’t get you very far, even at lunch — perhaps maki roll and a couple of pieces of sashimi — while I am feasting on an assortment of fresh, high quality sushi, teriyaki, tempura, teppanyaki, ramen, soba, etc. If you know of a place that you think can match Matsuda for variety, quality and price, let me know, cuz I haven’t found one.
Tj P.
Place rating: 3 Toronto, Canada
Went for the teppanyaki lunch with a group of 18. Good quality ingredients and great tasting food. Would have scored them a 4 but service and timing was not so great. Drinks forgotten, one side was finishing up when other side got food… needs better service.
Anna T.
Place rating: 2 Thornhill, Canada
This would be my fourth or fifth time to this location. My first and second time — I would’ve rated it 5 stars. The food was great. The service was great. Great selection. Quick turnaround on the food. Third and fourth time started going downhill. Still good but more 4 stars than 5. This would probably be my least enjoyable visit here. Maybe it was because its a Thursday evening. The service wasnt up to par. The food was sub-par. Just a little disappointing. We ordered the crispy pork belly 4 times before they sent it over. It was neither crispy nor was it pork belly. More like dried cold pork. There was this golden scallop thing on thr menu where i pictured a beautiful panko encrusted scallop fried to a golden crisp presented to us on a seashell with whatever sauce they were going to serve it with. Along came a seashell with a piped on mound of sweet potato mash and a tiny little scallop in which you had to treasure hunt for. Avocado seafood salad is luke warm flavourless guac. Don’t order it. A few other items we ordered right from the beginning of the meal. It never came and when we asked for it again, they said it was sold out(third time asking for it). They brought us a bill for more than the number of people that were at the table. Just disappointed. I might go back on a weekend to see if they can redeem themselves but definitely not anytime soon.
Caroline I.
Place rating: 5 Markham, Canada
This location has ayce sushi and teppanyaki! One additional feature they added was putting a plastic bag over your coat which I thought was very considerate of them since the smell of the food can stick onto your clothes. Otherwise, the food is highly recommended for this place but the price is a little high-$ 33.99. So if you want to come here for a special occasion, I would def recommend!
Ed L.
Place rating: 4 Beverly Hills, CA
This is one of the better AYCE Japanese restaurants and definitely the best in the area. Everything is really good but my favourite things are: — beef skewers(great quality meat and flavourful) — spicy salmon hand rolls(their hand rolls are good because they don’t give you too much rice to fill you up like all the other AYCE) — beef udon, it’s a tiny bowl but noodles have the perfect firmness and the soup tastes amazing. — Unagi sushi Overall a good experience(been there around 8 times or so), but the their service is sometimes slow.
Julie Y.
Place rating: 3 Toronto, Canada
Like the other reviewers, I agree the food here is quite good. Sushi is fresh and there’s a wide variety to choose from. We’ve been twice now for AYCE, and both times we found the service acceptable. However today, as a lady manager was walking by our table, she wouldn’t take away our finished plates because she noticed that there were 3 pieces of sushi RICE left over. Just the rice part. Then she told us that we have to eat the rice!(Yes, her exact words!) We ordered 14 pieces of sushi, what’s the big deal if we don’t eat the rice on 3 pieces? Tell me, when was the last time a restaurant employee told you that you have to eat your food? How degrading!!! l So do yourself a favour, be prepared to go to the washroom to flush any leftovers down the toilet to avoid a lecture. What a joke! Like the service or not, tips are included on your bill.
Steve W.
Place rating: 5 North York, Canada
I took my company staff to this restaurant for a christmas dinner. Staff was very friendly, the food was amazing and the chef had an amazing cooking performance that blew us away.
Jerson G.
Place rating: 1 Markham, Canada
Lets not even talk about their food, the service is terrible. They don’t have enough waitresses here. Some of the servers cant even speak english or chinese. And they just tell me to call a waitress, they dont get one for me. It took at least 10 minutes for a waitress to finally show up. They only have 2 waitresses working on a thursday night. This place is not worth going to. Will never come back
Nabila I.
Place rating: 3 Toronto, Canada
I really enjoyed the food here, as did my dinner companions. We did AYCE. The only thing was I arrived first of the three of us, and because I was unsure if we would be doing AYCE or a la carte, I had to wait to be seated(until the decision was made). After the second person joined me, and we had made a decision, we were seated, while we awaited our third companion. We found the AYCE menu to be extensive, including many dessert items beyond the standard ice cream scoops. Of course, this place is a bit on the pricey side, esp for dinner, so it makes sense that there are so many options. All of the food we ate was fresh, enjoyable, and worth the price. The reason this place gets 3 stars instead of 4⁄5 is for service. We were ignored for quite some time before being able to give our orders, or add to them, throughout the dinner. It also took an incredibly long time for us to get the bill. Essentially we had all gotten dressed in our various outerwear and were sitting there waiting for the bill to be brought to us. I can understand that the restaurant is busy, but it seemed like everyone else was getting the appropriate service and we were just being ignored. I think we could have easily walked out without paying, that’s how bad it was. I would like to go back, but unless the service improves, I don’t think it’s a must visit venue.
Mian L.
Place rating: 3 Toronto, Canada
My boyfriend and I had AYCE lunch on a Monday at 11:45am. Food is great! Really not bad for AYCE. Service is ok, acceptable. HOWEVER, only go to this place if you have at least 2.5 hours for lunch. Yes, EVERYTHINGHERE is VERYSLOW… much slower than other AYCE places. The only thing that is in normal speed is when they clean up your table and give you the bill! You pretty much have to wait minimum 15 minutes before someone comes take your first order! Please remember to order ASMUCHASPOSSIBLE in your first order, because your 2nd order might take an hour for the food to come. Oh well, the hot food items we have ordered came fresh and hot! In addition, 15% gratuity(before tax) is added to your bill automatically regardless the number of people in your party, so whether you like the service or not, you are tipping the servers! Although it is AYCE, but you won’t be full if you have less than 2 hours for lunch on a not busy MONDAY.(you will need more time for weekend)! Took us 2.5 hours for lunch today and we only ordered 2 rounds of food. first round is all sushi and hot food items… second round is desserts.
Edwin A.
Place rating: 3 Markham, Canada
Good quality foods. Fresh sashimi. Service is good. Sashimi platter they often forget what you ordered.
Dy M.
Place rating: 2 Toronto, Canada
To be honest, I really enjoyed the food. Everything tasted amazing and even the combination of the sushi were pretty outstanding. I really enjoyed the Philadelphia roll which I never tried before. However that was the highlight, service was by far the worst for any sushi restaurant I have been. We arrived at 12:45 and quickly learned what terrible service this place had. They quickly seated us and offer the all-you-can-eat menu, when we asked for the bento box menu that took a while for them to find. We decided to go with the ayce because it had a lot of great options. We waited for 15 minutes, waiter walking by 4 – 5 times before serving us water and ordering our food. All our hot food came relatively quickly but when we asked about the sushi, their immediate response was, «the whole restaurant is waiting for sushi, you are not the only ones». This really rubbed us the wrong way so we decided to ask a different server who had the same response. It was close to 2pm before any sushi arrived at our table. For ayce place, it didn’t feel like we ate a lot especially since we waited so long for sushi. This is rather disappointing. I would not recommend going there for lunch on a Friday. Service was slow and servers were not friendly. My favourite dish was the golden shrimp which were very good, and it was deep fried in mayonnaise!
Ane K.
Place rating: 4 Toronto, Canada
This is definitely my favourite restaurant, I go there once a week and the food is always great. It’s not the cheapest all you can eat that I ever had, but you definitely get what you pay for. The food is always fresh and unlike many all you can eat restaurants, they send over just what you ordered(well…most of the time lol). The menu has pretty much everything you expect from a Japanese restaurant, except red tuna sashimi, which is very unfortunate. You can make unlimited orders and the portions are really small, so you have the chance to try a little bit of everything. Tea and water come to you table without you even need to ask for. In addition to that, desert is included. Staff are really friendly, but once in a blue moon they may screw up your order due to the lack of language skills. There’s nothing that bothers me about this place, I have mainly good things to say. I’ve visited other Japanese restaurants, for the sake of variety, but I just can’t find a place that come as close the price/quality ratio of Matsuda.
Steve T.
Place rating: 1 Toronto, Canada
First time coming to this Matsuda location and worst experience ever, I normally go to the one on steeles. The wait wasn’t to bad for table of two, waited around 15min but after we got sat it took our server 20min to approach us and take our order(after us asking some employees to get our server). When he finally came to took our order, it took them half a hour to bring us our miso soup and wakame salad. The table next to us sat after us and got their salad at exact same time as us, after getting fed up we talked to two managers to check on our drinks and rest of our food. After talking to them we finally got our drinks, 45min after we ordered it…(fresh strawberry juice) As if the wait wasn’t bad enough the juice just tasted like super watered down juice, after taking one sip we just told them to take it away. For 6.99 I don’t recommend getting it! After an hour and fifteen min of us ordering and not getting our complete order we just decided to get the bill. That was probably the fastest thing we got all night! I’m just gonna stick to the steeles location.
Wing C.
Place rating: 2 Manhattan, NY
Another standard ayce Japanese near my in laws’. After going to other ayces where we placed our orders through an iPad, I was reminded of the pain it was to have to wave down our server to submit and check on our orders every single time at Matsuda. Although there were multiple staffs who brought out our foods, we were only allowed to order with our assigned server. She never volunteered her time to check on our table; we had to get the other staffs to find her for us. By the time our second order was served, there was a 30 minutes of sitting/waiting around in between. Foods — mediocre at best. All the shrimp items were heavily preserved with msg. The tempura and fried times were cold when served. Sushi and sashimi took at least an additional 30 minutes after all the hot foods were brought to us. The sweet shrimp sashimi were strangely dry and salty. The best item of the night coming from an ayce Japanese was unfortunately its ginger steamed milk. The ginger taste was distinct and the dessert for the majority of the time was served hot. Forget about mediocre sushi and sashimi, I chose to fill my stomach with multiple orders of this instead. Overall — save your money for a la carte restaurants instead. I can guarantee you that there are many greater options in GTA!
Rob W.
Place rating: 4 Pickering, Canada
Not a bad place Went several times to the Scarborough location so this was a change Bigger and they have teppan tables to dine at… Menu is also better as they have more variety at the teppan table than others The duck steak is delish Sushi isn’t bad Can be a bit on the salty side Overall great experience and will definitely come again
Sarah M.
Place rating: 4 Toronto, Canada
Okay, I’m giving it a 4 mostly because of the price of $ 28.99(weekends — Adult). MAN! Since when did it becomes expense to pig out and eat to your heart’s content? Anyways, moving past the price point… I normally go to the one on Steeles, but it’s ALWAYS jammed packed with people. This location has it’s own parking lot, so you don’t need to fight with anyone to get a space. The restaurant wasn’t as crammed and we were seated quickly(LOVED that!). The service here was quick too, another point to Matsuda! It’s clean and it’s got a sleek décor vibe, but the atmosphere is a bit more exclusive/snobby/posh compared to the Steeles location(the dimmed lighting didn’t help either… I wanna see my food!!). The food here is DELICIOUS! Of course, we took pictures of our food with the presentation. The beef skewers here are so juicy, it’s ridiculous. The sashimi here was sliced thicker than other places I’ve been to, another point! IF you can get past the price point, I’d say this is the place to go whenever you’ve got your sushi cravings. I’m still on the hunt for a go-to sushi place, so here’s to eating to your heart’s content(aka sleeping as soon as you get home)!
Krista L.
Place rating: 3 Scarborough, Canada
Very modern interior. The 5 of us dined with a baby in a large booth on the left side. Awesome table with lots of room for dozens of tiny plates. We arrived after work at 6:30PM. No trouble getting a seat, as there were plenty of seats available. Service was great… In the beginning. Waitress was able to keep up with our choices as we went through the extensive menu. Each item came out one after the other in short amount of time. We were instantly questioning ourselves if we ordered too much(which we did not of course). Sashimi came on ice which was great to keep nice and cold. All sushi and maki was served on wooden platters which made it feel like a fancier AYCE restaurant. When it came down to our second round of food, the waitress was again, very attentive and took our orders quickly. Soon afterwards, the service started to crumble. Food came out at adequate times, but once it came time to order dessert no one was to be found. The restaurant was at about 50% capacity on a Wednesday night and we were only able to see 2 waitresses taking orders. There were plenty of servers running food to tables. It took us a good 20 minutes to try to order dessert. Desserts were typical, mousse, yogurt, ice creams. Nothing too outstanding. On the weekends they offer crème brûlée which is nice. Would I return? Maybe for date night…
Katharine Y.
Place rating: 4 Markham, Canada
I took my fiancé here for his birthday. It was a Monday evening and we had their all you can eat sushi. Price-wise, Matsuda is on the higher end compared to other all you can eat places. At $ 25.99 per person, this location is $ 1 more than their sister location at Steeles and Middlefield. I was told by the server that this particular location has a larger selection of items. However, the one sushi we raved about at their sister location was missing from their menu(Shoganute or something like that). I inquired about the missing sushi and our server made quite the effort to figure out which one I was talking about. The décor is modern and nice. This is a newer location, so they put a lot of effort into it with nice lighting and the like. Service is above par for an all you can eat place. I had to ask for water three times before I got it. Otherwise, all our food arrived in a timely manner and our plates were cleared shortly after we pushed them to the side. Servers were friendly and upbeat and I didn’t experience any of the terrible service others mentioned on Unilocal.However, we were just a table of two and we are easy to please. In terms of food, this place is much better than a lot of the other all you can eat places. I really liked how they put sashimi on ice to keep it fresh and cool. Let’s be honest; warm sashimi is kind of gross. Sushi was well presented on nice, new places and they were fresh and cold. Tempura was served in cute little baskets. Their kimchi seafood stew is delicious, but be warned, there’s half a salmon head swimming in there. Garlic sirloin steak is unreal. The deserts are alright here. I found their mousse a little greasy tasting and wasn’t a huge fan. Their mango yogurt is very light and refreshing. Protip: You can totally ask for a side of spicy mayo. Mmm… I would totally come back here for dinner again!
Cindy D.
Place rating: 2 Pickering, Canada
We went here for a family birthday dinner with a party of 7. The food for the most part was OK, nothing special but not horrible with a couple of exceptions. The décor is nice and recently updated. The problem is the service. 5 of us arrived together and 2 more shortly after. They took orders from the first 5 but took forever to come and ask the next 2 what they wanted. Then when we tried to order something, they said everyone else had already ordered so share with them. Huh?!? When it came there were 4 tempura shrimp to share between 7 people… Every time we tried to get a large quantity of something so everyone could have some, we would only get a small portion. We had a few things we ordered that took forever to arrive and several never came at all. Their tempura was only average, not that hot and not crispy like it should be. The sashimi was OK, but cut a bit thin. They had something called«golden scallops» which was disgusting: a dollop of mashed sweet potato with a tiny bean sized piece of scallop hidden inside. Yuck! On the good side, their sirloin steak was quite good and cooked just right, not over done. Their grilled shrimps were also quite good. At the end when we were ordering desserts, it took forever to get someone to take our order. Then we ordered a bunch of ice cream with various kinds and numbers of scoops. What came was nothing like what we ordered. I had asked for 2 scoops of red bean and a couple of others asked for red bean along with green tea and only one scoop of red bean was brought out. We had to chase down a server again to get what was missing. Over all, I would say I wouldn’t really care to go back. Their menu is identical to Ten Ichi to the point I wondered if they are owned by the same people, but the service is so bad it would keep them off my list.
Wayne S.
Place rating: 1 Toronto, Canada
Dined at the teppanyaki table, way over price for what you. Service is bad, don’t bother.
Cindy L.
Place rating: 3 Toronto, Canada
Nice décor, good service, fresh foods. When it comes to AYCE Japanese food I still like the checkbox/paper system better, but this place is alright. Sashimi is okay, rolls were a bit dry. The hot food seems to be the better choice. The fried chicken wings and short ribs were freshly made. Teriyaki chicken were nice and crispy. The fish soup(Veggie Fish Hotpot) was quite good it had a lot of mushrooms in it. The tempura was okay, it didn’t have a lot of batter on it, for me didn’t have the crispiness or crunch that I liked. The grilled eggplant was good but the portions were small. The mochi maki never came. Ordering system seems a little flawed as I mentioned, items didn’t come or were forgotten. Things got a bit slow when it was too busy. The service seemed to be okay, they tried to help us fix things when problems occured and the servers were quite courteous. I’m not much of a fan of AYCE anymore. I find the quality of foods lacking and items are quite boring now. I really had all I can eat.
Julia R.
Place rating: 2 Richmond Hill, Canada
Ever had one of those experiences at a restaurant where the decorations and the interior were much better than the food? Yep, this was one of those experiences. We waited a long time for: the waiters to come by to our table to collect our order, for our food to arrive, and to collect our small plates after finishing the food. The portions were much more smaller than I’ve expected(especially for an AYCE sushi place). The food was okay, but I’ve had better. I’ve left the restaurant disappointed as a result from a very disappointing dinner. I’d say the only highlight of the dinner was the sashimi platter that was delivered to our table with bright LED lights on ice. That was cool.
Phillip S.
Place rating: 5 Markham, Canada
Matsuda was definitely an experience. Our friend and real estate agent decided to take us out for dinner Saturday evening to this place. Keep in mind there are two locations, one in North York and Markham. Though parking in the front of this building can be a pain, there’s plenty more spaces towards the back. Inside, Matsuda definitely feels like you’ve stepped into a Japanese restaurant. The ambiance, fixtures, gigantic drum in the front is appealing to the eyes. The service, almost reminds me of Mandarin, lol… it perfection, the servers are extremely polite and provide a lot of recommendations for first-time-visitors. Presentation…completely blew me away, Matsuda takes pride not just in presentation, but the quality of foods their serving to its clients. Like most place, where they’d try and stuff as much rice into hand rolls/makis/sushis, Matsuda doesn’t do that. Everything seems fresh and they’ve got a lot to offer for AYCE including their desserts :) most notably their Crème brûlée & ginger milk that’s only available on weekends. The place can get expensive, however quality and overall experience is key. :)
Shakira H.
Place rating: 4 Toronto, Canada
This is a review mainly for their Teppanyaki. We chose the ayce Teppanyaki menu because we were interested in trying many things for a few bucks more. How it works is you get 2 rounds of whatever and however much of Teppanyaki. This means the gentleman will put on a show only twice. You can order from the ayce menu indefinitely and it’ll be brought over. Highlights of Teppanyaki menu were the ribeye steak which was juicy and succulent. Their seafood was a big hit surprisingly and hands down my favourite! Loved the jumbo shrimps, salmon filet, and cuttlefish dipped in lemon soy sauce. Their wild mushrooms and mixed veggies were a nice break from the meats & fish. If you’re a fan of tofu(i’m not), order it because they do a nice little jiggle on the flat iron grill. We ordered dessert off the ayce menu. The blueberry mousse, chocolate mousse, crème brûlée, tiramisu, red bean and green tea ice creams were yummy. It was very busy Saturday night which is probably why the servers didn’t top up our water and forgot some of the items we ordered. But they brought them over quickly when we pointed it out. It’s a bit pricey but you’re getting both dinner and a show. It’d be a nice choice for a celebratory dinner, since it’s got a pretty ambience and a cool experience to match.