The staff here is extremely snooty and unhelpful. I came here looking for a retirement gift for my dad from my family and was pretty put off by the pretentiousness that I just left without getting what I was looking for. I mean you are goddamn sales people! Not CEOs. Don’t act like you don’t have time to talk to me because I’m not wearing a three piece suit. While I was there I asked if they do repair work on lower end watches and their staff said«NO. you go to SEARS!» Yeah, that actually happened.
Michael N.
Place rating: 4 Toronto, Canada
It is a good store for watch enthusiasts of all kinds. The people who work there do appear to base it off commission so I would recommend not wasting their time and doing your research at home and knowing what you want. They can be rude and dismissive if you are just browsing — understandable since I do not think the economy has been kind. The key to good service here is be polite, be assertive and be genuine. Commit yourself to knowing about the product that you want and do your research. If you do not know enough but have shown some commitment, they will offer you brochures, let you try out a watch, and even give you their business card if you need to think about it.
