I was about to write a scathing review about this place but, reading the other reviews I see that the world beat me to it. Consider that bullet dodged.
Bernie C.
Place rating: 1 Toronto, Canada
Absolutely the worst food — not just Chinese food, but food in general — I have ever had delivered in my entire life! Not to mention, incredibly expensive for small portion sizes! That said, I’m glad the portions were small because it was less for me to throw out in the garbage. The overall flavor is just, sour and tangy. Almost as if it’s completely spoiled. Hot garlic wings: 4⁄10 Vegetables with tofu: 3⁄10 Cantonese chow mein: 0⁄10 Garlic beef: 1⁄10 Vegetable fried rice: 6⁄10 Overall: 2⁄10 = 1 star rating
Rifat C.
Place rating: 1 Toronto, Canada
The first time I ate their food, I ordered delivery once and never again. Had I known the proportions for how much I was paying, I’d never have bought their food. Ridiculous.
Jason S.
Place rating: 1 United Kingdom
I got takeout from here tonight and it ruined my night. I wish I just mustered up the energy to cook. This is so bad. Why didn’t I look at the Unilocal reviews before I ordered. I didn’t know Chinese takeout could be this bad. I ordered a tonne. Chicken chow mein. Wonton soup. General Tso chicken. Vegetable beef. Each dish is literally the worst version of itself I’ve ever tasted. Everything is bland, soggy and slimey. Tastes like survival bunker food. I would literally prefer to eat several plates of plain raw broccoli. I’m not overexaggurating. It’s that bad. Whatever they did in the kitchen made it worse than just raw produce. I’m so depressed. Don’t get food from here. There’s never an excuse. UPDATE: CAPTIONFORMYPIC: «PUNCHINBAG» *wide eyed face, nodding head, pointing to brain* yeah. I thought of that.
Diane D.
Place rating: 1 Toronto, Canada
I ordered food from here over a year ago and said i would never do it again. However, yesterday, my family and i decided to order it as it had been a long time and we would give it another shot… HUGE and COSTLY mistake. I wish I had followed my instinct to cancel the order after waiting 1 hour and 15 minutes. We were told the order would be 45minutes to an hour. At 1 ¼ hrs, we called and were told it would be 15 more minutes. After the 15 minutes, we called back, and were told to hold while they checked(we were not told to hold the first time we called, so perhaps the 15 minutes more ETA was just the default answer). The CSR got back on the phone and told us it should be another 15 minutes(at this point, my son was finishing his cereal so i could put him to bed). We asked where the food was coming from and they told us Danforth and Woodbine, We live at Dufferin and Bloor! We mentioned that they should be honest and tell customers how long it would be and not take an order with a delivery time that they could not even come close to honouring. By the time the order arrived, my son was in bed… After the 2 calls and 1 hour and 45 minute delivery, no adjustment was made to the $ 57(Combo for 4) meal. The food was horrible, aside from being cold, the carrots were brown and not peeled, onion was hard, way too much water cress, and each plate contained about 5 small slivers of meat, the noodles were mushy and watery, and the general Tao dish contained dry raw sauce-less broccoli and a few pieces of soggy taste-less chicken. Nothing had any flavour, luckily i had enough hot sauce to drench and flavour my food. I want to mention that this is the first review i have ever written, so that goes to show how bad this was. Manchu Wok at the mall is 5 –Stars compared to this. This is not intended to be a mean review, but an honest review. Any good reviews for this place is clearly written by their owners or affiliates. So disappointed, and what a waste of my hard earned money.
Aj P.
Place rating: 1 Toronto, Canada
I ordered dinner for one The General Tao was soggy and the container was filled more with broccoli(raw) than chicken. The beef fried rice was stale, and there was very little beef The spring roll was not crispy and soaked in oil, took one bite, wiped the oil off my lips and fingers and threw it out. The cherry on top… the fortune cookie tasted like it was made from cardboard. I read a few different websites, everyone complains about the food… How does this place make money? How is it still serving food to people? Worst food ever eaten in my life.
Marek H.
Place rating: 1 East York, Canada
I have given this place quite a couple of chances now(it unfortunately being the only chinese place that does delivery in my area) and I have been incredibly dissapointed every single time. Not that they even have the worst food around. When I do get my order it’s usually alright tasting, at least for something I’m not expecting miracles from. But every single time there is some problem with my delivery. I’ve gone through almost every scenario now and I’m just tired of it to the point that I must give a bad review. In almost every single case the driver has delivered the food a good hour to two late(that is an hour or two PAST their 45 – 60 minute estimate) and almost every time the food is cold and has to be reheated even if I somehow get a chance to eat it right away. Here are some examples: 1) The driver couldn’t find my bulding because he was expecting a house. I should add that I made it clear in the online form that my location was a business and not a house. I called in and asked if they had a late policy and was told that they do not. 2) I was told that one of their drivers was sick and that they only had 1 that day. 3) I was told that my order was too large to meet the 45 – 60 minute estimate. I was surprised by this one because I ordered the«For 1» combo, the smallest one on a menu that goes up to 6. 4) The weather was bad. I got this one on the most recent occasion, when it took the driver 3 hours to deliver. I called in and complained once again, this time being told that they DO have a late policy but that they couldn’t stick to it that day because it was a special day(it was snowing) and the driver had to drive really slowly(I am less than 10 km from the restuarant). I managed to get a heavenly $ 3.00 off my order for my troubles. Overall I would simply never recommend this restuarant, at least definitely not at this location. I don’t understand why it’s so difficult to, at the very least, own up to your own mistakes and have decent customer service.
Mike M.
Place rating: 1 Toronto, Canada
Ho lee chow? More like holy crap!!! I have never eaten such bad food in my life and I’ve been to a 3 star hotel in cuba to eat. Their food is bland, sauces are oily and taste nothing like they should taste like. Not to mention I separated the meat in both my entrees and each had a soup spoonful of meat at most. I have pictures as well but not sure if I can upload them here. Moral of the story is if your hungry your better off raiding your neighbors garbage can for food than ordering from here.
Wayne S.
Place rating: 1 Toronto, Canada
I used to like the old HLC for tasty, if expensive, Canadian Chinese food. Since they went out of business, a few franchises have cropped up using the old name. They’re still kind of pricey, but the taste and quality is GONE. i was offered a measly 10% discount on my next(nonexistent) order when they screwed up my ginger beef. I settled for a replacement, when I should have insisted on a refund. The pork fried rice is easily the blandest I’ve ever tried, and after I got my beef, two hours after ordered, I couldn’t eat it(and I’ll eat doritos, so no food snob me), it was that disgusting. ugh. if I could give it no stars, I would.