Hertz Rent A Car

Toronto, Canada

1.5

Open now

4 reviews

Contacts

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Telephone:
+1 416-674-2020
Website:
link.hertz.com
Address:
Terminal 1 and Terminal 3 In Terminal - Toronto AMF, Toronto, ON
Nearby public transportation stops & stations:
0.5 miEglinton Avenue
0.6 miSkymark Avenue west of Commerce Boulevard
0.6 miSkymark Avenue east of Explorer Drive
Categories:
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Today

Today 6:00 am – 1:00 am
Open now
Local time (Toronto) 11:23 Saturday, 12 July 2025

Business hours

Monday 6:00 am – 1:00 am
Tuesday 6:00 am – 1:00 am
Wednesday 6:00 am – 1:00 am
Thursday 6:00 am – 1:00 am
Friday 6:00 am – 1:00 am
Saturday 6:00 am – 1:00 am
Sunday 6:00 am – 1:00 am

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4 reviews of Hertz Rent A Car

No registration required
Place rating: 1
Vancouver, Canada
This Hertz location has THE WORST customer service and it’s reflected in the attitude of their employees. As a frequent renter (each week for work), I come to expect basic friendly and helpful service.
Last week my car didn’t have a snow brush. It’s my fault for not looking when I picked up the car. But when I returned it I mentioned it to the attendant. His answer «Oh that’s not my job.» Not an «I’m sorry, I’ll make a note of it.»
Yesterday, when picking up my car, (I did check for the brush), I noticed the inside windows were filthy. I asked an attendant walking by if I could either get someone to clean them or get me the materials I would do it myself. His answer «I“m not a cleaner.» and kept walking.
Hertz, you need to clean up your customer service. These are not phases paying customers want or need to hear, especially after traveling all day or night to get to Toronto.
Place rating: 1
Meridian, ID
Avoid Hertz in Terminal 3 at all cost. Unfriendly staff, HUGE lines of pissed off and tired people with problems. Terminal 1 Hertz in better. Get on the train and go over there. If you have to use T3 use Enterprise next door.
Place rating: 3
New York, NY
I just found out that there are 2 Hertz garages in the airport. One at terminal 1 and another one at terminal 3. If you are Air Canada or United flyer, you should follow the sign to terminal 1 for the car return.
I have not had the need to interact with the Hertz staff as the gold rental process and had little or no issues so far. I consistently got upgraded to higher category as a President circle member at this location — something that other HertZ locations do not consistently do.
Overall ok and perform as expected.
Place rating: 1
Lawndale, CA
I prepaid for my car through the hertz website only to find that it did not include taxes and other fees, which totaled an additional 50% more than I had already paid. I was stuck at that point. The car was filthy. When I asked one of the staff members if they cleaned and washed cars, he said «not today. We are too busy. Take it to a car wash and bring us the receipt». Right, that’s why I rent cars on my vacations!!! Incredible. I typically rent cars from Hertz for my employees in the U.S., NO MORE. This experience was terrible.