Glow Medi Spa

Best Medical Spa in Toronto, hands down. The staff are friendly, knowledgeable and efficient. Dr. Wong is amazing and so is Jana and Margaretta for injectables. Facials, peels, oxygeneo experts Lorraine, Gabby, Catharine have the best touch and so smart with your skin. Massages, facials and Mani/​pedi professional Melissa is amazing too. I can’t say enough about all the ladies! They have the best services and always stay on top of the trends with top results. I never have to worry about quality and care– here I’m always in the best hands!

Just wanted to say that I was pleasantly surprised at how wonderful this experience was. From the first phone call to the excellent treatments to the way they treat each and every client is top notch. The first people you come in contact with at the desk are vital– they are the gateway to you getting appointments. Margarida who answered the phone was amazing– kind, patient and explained everything patiently and thoroughly. When you meet her in person she is so kind and sensitive and really goes out of her way to make you feel at home. You never feel like you are asking silly questions with her– she is able to answer calmly and patiently.
Lorraine who did my facial was phenomenal– gentle, caring and very knowledgable about skin. I have extremely reactive sensitive skin and she cleansed and purified it without having one allergic reaction– which is very rare for me. She really knows skin and is so wonderful to deal with. Love her– All the staff are so caring and professional– Jana, Marguerite and Dr Wong are wonderfully receptive to questions about skin care, treatments, etc. They are there if you ever have questions or need follow up appointments — no problems. A wonderful relaxing experience!

I have been going to Glow Medi Spa for the past 3 years and couldn’t be happier with the service and results of my skin. Dr Wong & Jenna are both very professional, and genuinely care about each client. Margarita is so friendly at the front desk, and always greets you with a big smile. I honestly look forward to my appointments. And Melissa gives the best facials, peels and spray tans in the city! Thanks to all the staff at Glow Medi Spa for their continued hard work and professionalism.

Had several IPL treatments to remove sun spots on my face and chest. Excellent results. In my younger years I would sunbathe without sunscreen which lead to dark sunspots over the years. The IPL treatments removed these. In particular, there was a large spot near my delicate eye area; Dr. Wong spent the time to work with the esthetician to find the right settings for the IPL to remove this spot safely. Great results, the spot is totally removed and has not returned. As advised, I now wear sunscreen daily. Definitely worth the cost and time to remove very visible spots that visually age you. Extremely satisfied with the results.

I have been seeing Dr. Diane Wong for over 4 years. Her staff had never been friendly. Today, I was 10 mins late for my appointment, the Doctor was still willing to see me. However, after the treatment, they told me I need to pay $ 100 more for being late. I was shocked, because it was never mentioned at any point and time that there is a charge for patients being late! I was told there is $ 50 charge if I miss my appointment but no one had told me about $ 100 late fee in their policy! Is this even legal? Can they impose late fees without prior disclosure???

The treatments are fine but they are often running late. Once I waited 20 minutes after my allotted start time and they told me to come 20 minutes early! I had a lot of time to memorize their waiting room slideshow.

Not sure why Unilocal filtered out my first comment but I am reviewing again cause of my last visit today.
Went here for the 3^rd treatment for laser hair removal at bikini line. I wasn’t sure it was needed because with 2 treatments, most of the hair was gone. Gabriella insisted I continue with the 3^rd and 4^th treatment cause that’s what recommended. I’m glad she did because I’m a big chicken with pain but it was not bad because there wasn’t much root left. I have to say that this beats waxing hands down cause waxing always gave me a rash but I didn’t have any side effects after this. Did the underarms today on impulse and it was a cakewalk compared to the bikini line.
Had schlerotherapy here previously and one treatment did the trick. I think 3 are recommended but after one treatment I was satisfied with the results so did not go back for more — score!
I wanted to write another review because I like that Gabriella suggested I space out the last visit for the bikini line to space out the treatment which shows me that she cares about the treatment having permanent results (and it’s good for my budget :)

Don’t push me, cuz I’m close to the e-​edge…
Toronto Rule of Thumb #1: Promos = Suboptimal
That rule applies to Summerlicious and Winterlicious, generally, but not always. There are exceptions to every rule. I know fellow Unilocalers go on and on about the poor service or poor quality of food during these events, but there are always a few restaurants that break the rule. They are always on, so to speak.
I wondered if the same rule applied to Beautylicious. It’s almost over (November 6) but it took me a while to do a little research before I booked something.
I finally settled on Glow’s $ 50 offering — Diamond Tip Microdermabrasion. It’s regularly $ 130. I know, I can hear all the money I saved.
Overall, I was impressed with Glow. They just (literally) moved locations and their new space is wonderfully decorated; a nice balance of earthy, neutral tones and flashy accents. The receptionist was hands-​down one of the best I’ve encountered in the service industry. She was happy, but not annoying; knowledgeable, but not overcompensating; friendly, but not fake. That’s a lot to be and not be in one woman. I think a lot of people could learn something from her about customer service.
My treatment lasted about 30 minutes and was great. Quality equipment and expert service, all in a clean and comfortable setting.
The only sour spot was my esthetician. To be clear, she was great. She’s obviously experienced and knows what she’s doing. But alas, she was a pusher. A subtle pusher, but one nonetheless. She not only pushed product, but she pushed additional services, and in my opinion without enough tact.
I don’t fault her, but things could have turned out differently. I was right on the edge of deciding to book another appointment because in my head, I was thinking, this microderm costs the same as Pure + Simple so I could mix it up. But her matter-​of-​fact manner pushed me to say, Glow you’re A-​OK, but okay doesn’t keep me. Maybe it’ll keep you?
For $ 50, it’s worth it to go. Microderm gives you a glow. One treatment doesn’t do much, but it does something.