Faema Espresso Coffee Machines

Be careful if you need to get your machine repaired here. I took mine in for cleaning, and they replaced the water pump. They didn’t call me before doing the work, they just did it. Even if the work was necessary (which it wasn’t because that part had just been replaced a month prior), it’s shocking that they just went ahead and did it without my permission. They charged me close to $ 200 and there was nothing I could do about it. They basically stole from me.

This place caters to the home/​small office java needs. I accidentally went to the commercial operation showroom upstairs by accident but was directed towards this showroom by a friendly sale person.
The setup is gorgeous and showcases the beautiful machines they carry from Jura/​Giotto/​Elektra to name a few.
I am in the market for a espresso machine as my current unit has served me well. I did my homework and have narrowed down the list. This store is an authorized dealer for the highly rated Giotto Rocket and Elektra machines so I thought it would be a good idea to try both out.
I was pleasantly greeted by a sales associate. I explained by budget and the kind of machine I was looking for and then I was given various options.
The offer automatic machines as well as they traditional style units. I was more interested in the traditional style so was shown those units first. The Sales person took his time and explained the various features of the machines that were in my price range. I was even offered a shot from one the machine I was considering definitely a big plus if you ask me.
Next came the automatic units which offer the convenience of almost one button operation though lack the creativity IMO. I was again allowed to sample an espresso shot from the machines which made me think that maybe automatic is the way I want to go.
In addition this place offers a lot of coffee related accessories and coffee beans (whole and ground versions) that I haven’t seen elsewhere and the prices were surprisingly good. I also found a tamper that I have been eyeing online for a while.
In short a very good experience indeed and I would consider this place for my future purchases.