I have been going to Bridgepoint for out patient physio following my bilateral(double) total knee replacement surgery. The facility is brand new and it shows. The physio room is beautiful with views of Riverdale park and the city. The staff have been super nice, knowledgeable and encouraging, which helps a lot when you are in pain but have to work through the pain in order to get better. There is a warm salt water therapy pool, which is a great way to do rehabilitation therapy after surgery. If you have joint surgery and are given a choice of outpatient rehab and physio, I highly recommend Bridgepoint. I did my in-patient time at TRI(Toronto Rehab Institute) and Bridgepoint’s staff and facilities are much better.
Stephanie M.
Place rating: 4 East York, Canada
I think it’s a great facility.
Jennifer M.
Place rating: 5 Toronto, Canada
Bridgepoint is the best medical clinic I have ever visited. The staff is so friendly and relaxed and they make you feel so comfortable. They are honest with you about wait times, allow you to book over the phone and try to see you within 24 – 48 hours of calling. They also prioritize appointments to make sure those who need more urgent care get it first. This is where we found our family doctor, Dr. Shailla Vaidya and we both could not be more thrilled. The attention she gives to her patients is unmatched by any doctor I have ever had an experience with. She does thorough tests when necessary, and does not just prescribe serious medications without cause. She is really a relief. On my initial physical, the examination was incredibly thorough including 45 minutes of questions about my family, medical history etc. The clinic is newish, clean, well maintained and they keep excellent digital records. Prescriptions, Charts, Doctors notes, everything is kept digitally and available on the monitor when you arrive. My previous family doctor(who I had been going to for well over a decade) would be shuffling through stacks of paper trying to remember important details of my health history. If you are on a recurring prescription and run out, they will call into your pharmacy for you rather than you having to come in for a visit just to get a new prescription. This clinic is all about preventative health and it shows. They want to keep you from getting sick rather than just medicating you once it happens. I am very fortunate to have finally find a doctor that I feel comfortable getting old with, healthfully. And to anyone who is planning to be a Torontonian for a long time, they are building a full hospital onsite, right by the Don Vally Jail. Incredibly convenient. Highly Recommended.