Bay College Optometric Centre

I was at the Doctors right next door when I noticed this location had an optometrist.
From start to finish I experienced some of the friendliest and customized service, often not received at hotels and fine restaurants.
I arrived for my scheduled appointment a week early. Doh! No problem, they fit me in and everyone was super nice. Quick efficient service… Margaret at the front desk instantly remembered my name and had a number of personal touches that made me feel welcome.
Both the optometrist and the gentleman who helped me select new glass frames were knowledgeable and seemed to really love their job.
By far the best customer service I’ve here in Toronto!
Good general location on Bay and College.

Not a fan. I went here for my eye exam once and will never go back. It was expensive, loud, and the wait was incredibly long even though I had an appointment. The doctor seemed nice enough, but the rest of the staff tried to pressure me into buying glasses immediately, even though my eyes were dilated from the drops. Would not return.

I was referred here by a doctor at the walk-​in clinic after having some problems with my eyes. Out of a bad situation came a fantastic experience, and I plan on coming here for my yearly eye exam.
This is a busy optometric centre but the receptionists take the time to check your current glasses to see if the arms are loose and to clean them while you wait. They are friendly buy busy, so don’t expect too much small talk.
Dr. Kara was my optometrist and she was excellent. She is good at her job and attends seminars to stay up-​to-​date (we discussed one of the seminars she had most recently attended the last time I was there). It was clear that my health was her number one priority when she rescheduled my appointment not once but twice, due to my eyes having an allergic reaction the first two times I saw her.
I hate going to the doctor, but if I have to, I’m glad it’s here.

I’ve been here a couple of times and I can tell you the doctor was nice but the receptionist is kind of lost and in the wrong profession. They did a full eye exam on me for my new glasses but they must have given me the wrong results because the lenses I have ordered were doubling my vision.
After paying $ 700 (only the lenses were $ 400) I contacted them a couple of times to see what can be done and the only feedback they had is to make a new exam and change my glasses. Well thank you!!! The only problem is I don’t have another $ 700 for new glasses!
I don’t recommend this place (maybe just my experience) but bring your business somewhere else.

I’ve been coming here for over 5 years now and, as far as clinics go, have always had a positive experience here. The appointments almost always start on time and finish on time. The same sweet receptionist has greeted me over the years and calls to help with reminders of when I’m due for my next appointment. It’s located in the pharmacy and beside the medical centre and might be easy to miss if you didn’t know it was a eye clinic. Just look for a display of eye glasses and that is the spot.
The reception area has glasses to try on and are reasonably priced (if we can say that about glasses). They don’t have a huge selection but it is nice to try some on while you are waiting to pass the time.
My optometrist over the years has been Dr. Hingh. She is funny and friendly, always keeping me entertained while staring at my eyeballs and keeping me calm when I freak out because my eyes steadily erode into blindness.