Appletree Medical Centre

Was initially impressed by the sign in process –very quick — then they said there was a doctor available with no patients. Went there due to terrible back pain and spasms.
I was then taken to a room by the receptionist– the majority of other rooms were empty and had their doors open. Then proceeded to wait, and wait, and wait.
The receptionist was like a robot — I said how long and she said could be an hour and a half — when I mentioned that the doc had no patients ahead of me, she said they have a little sign that says it’s at the doctor’s discretion.
After more than 90 min the doctor came in, made me move my legs, tested my reflexes, didn’t even really check my back and said that it was a spasm (duh) said one session of physio would make a difference then sent me on my way.
If they had told me from the outset when they took me to a room — the average wait time or the computer provided those details, I would have been either ok but they leave you with the impression that it will be faster.
Learned my lesson.

Fast and efficient! I’m happy!
Went twice there bot times waited for less than 10mins.
Doctor listened and referred me properly!

I really needed to see a doctor, having recently moved to Toronto and realizing that it takes months to get an appointment. The online reviews for Appletree Medical Centre seemed decent, without a long wait involved, so I tried the one on Dundas Street.
I checked the clinic’s website, and it said that the wait was for 15 minutes. I went, checked in on the machines and waited and waited and waited. .. for 1 ½ hours! The worst part of the waiting was that I was taken to the examination room, a horrible little place with no windows, where I ended up waiting – patiently – for 45 minutes.
Dr. Stendardo finally came in with no apologies or explanations. He had an aggressive attitude; perhaps he was having a bad day. We all have bad days. I needed to get checked out so I was unfailingly polite. He, on the other hand, was rude and obnoxious.
I saw him for no more than 5 – 10 minutes, during which time he prescribed several tests and sent me on my way. It is without exaggeration that I say it was one of the worst experiences I have had with a doctor. As a patient who needed medical attention, what I got from Dr. Stendardo was a lousy attitude. Even if he was having a bad day, there was no excuse for his behavior.
I have contemplated taking legal action against Dr. Stendardo, perhaps even filing a grievance. I decided, ultimately, that abusive people like him don’t deserve any more of my time or energy. Fortunately, I was able to find an excellent doctor at Mount Sinai Hospital a few weeks later. She is what a doctor is supposed to be: a good listener, a thorough diagnostician, and ultimately, someone who actually cares about her patients.

When it’s been good, it’s been efficient visits with kind doctors. However, it’s either a hit or miss and I’m tired of the inconsistency. I have been turned away because they wouldn’t have time before the end of the night, even when I had an appointment at 5:30 pm and was there for that time. When I scheduled an appointment for the next morning, it was a quick in and out so I couldn’t complain.
Another time, I scheduled a 7 am appointment for a Friday morning with Dr. Choong. I was sent a confirmation email two days before and got up early to make my appointment before work… except he did NOT show up and there was no explanation/​message beforehand or after to explain why. I stayed for 45 minutes outside the clinic before I had to rush to work and when I called the customer service team, a rude male agent showed zero empathy, trying to reschedule me for a 10 am appointment when I explained to him I would be at work and telling me I cancelled my own appointment on the 9^th (I made the appointment that day and got a confirmation email the day after so that doesn’t make sense). Then when I asked for his name, he abruptly transferred me to the 275 Dundas West clinic to — surprise — no answer for my phone call.
Honestly, you’re better off checking other facilities because they do not accommodate people’s work schedules and don’t respect your time.

The worst doctor in my life! The doctor barely listened to me or stared me in the eyes… I’ve waited for around 30minutes and the doctor stayed with me for no longer than 2 minutes. I’ll never come back there again.

when you are told the wait time is 15 min and you end up waiting for 2 and half hour it is just stops me from giving you a 5 star.

In terms of wait times, this place is great. Very efficient to check yourself in and i’ve never waited more than 20 minutes thanks to the website’s wait times. In terms of doctors, however, it’s kind of a luck of the draw. I’ve had a couple that were great and very helpful. One that was completely useless (very curt and didn’t really listen to my concerns) and one that was very accusatory about a recurring medical issue, to the point that I left feeling like it was my fault (which based on what every other doctor has said it isn’t). So go at your own risk, or find the doctor you like and only go when they’re working.

This place is the best.
I normally hate doctors/​hospitals etc etc. This place though, it’ amazing.
No wait and no need of appointment.
Doctors are great. It feels like they actually care about your problems lol!

I had the loveliest doctor here. There was
A no wait
B no need for appt
C she was so amazing, polite and sympathetic about why I came in
Id recommend this location to anyone I ha a great experience

This clinic have a general number covering all their clinics. I called explaining we needed vaccinations done (still waiting appointment with our assigned family doctor) and was assured they could do this at the walk in. Arrived and informed they only had one of the three in stock, and then receptionist said the doctor there didn’t see children anyway. She was trying to be helpful and called another clinic but they said only doctor who could do it was on Thursday evenings– not the time to vaccinate children. I got the impression they deal with quick adult issues only.

Whoa, this place is the wave of the future. I walked in and the secretary wasn’t there so i kind of just stood there for a bit. Then i noticed the signs on the desk said «please check in via terminals». So you put all your info in and then you get set into a queue. Then when you’re turns comes you hear your name get called out from around the corner where the appointment rooms are. Kind of wierd not having that human aspect, but like i said, that seems to be the way things are going now

I’ve recommended Appletree to friends and I’ll continue to do so. I love that I can see the wait times online. The technology they use makes it easy to check in. Assistants using tablets will find out what you need and will ask questions that relate to your concern. This helps maximise the amount of patients the doctor can see and means he’ll get to you more quickly. The only downside is that you’re supposed to bring only one issue per visit. Dr Stendardo is my family doctor. He’s easy to talk to and gets the concern quickly. I rarely have to wait more than 5 minutes for my scheduled appointments. I’ve also been to the walk-​in clinic and it’s the fastest I’ve been to in the city.

I called them on Tuesday afternoon about an allergy test, they took down my info over the phone and I got an appointment for the next day at 4:30pm. I was about 15 minutes late because of all the rain/​sludge/​the streetcar took ages to come, but I gave them a heads up about that. When I walked into the office, there was nobody at the reception, but there was a check-​in kiosk, so I checked in at that. Everything went smoothly there.
A couple minutes later somebody came out and asked me to go in straight away (no wait time!!). The technician/​assistant was efficient, professional, and friendly, and the entire process took me about forty five minutes to an hour, of which about five minutes were spent waiting.
Very impressed.

This clinic is okay if you literally just need to see a doctor and have an infinite amount of time to wait. If you have a limited amount of time for your visit then this clinic is not for you. If you need to have any tests done, then be warned, they do not book follow-​up visits so you will have to go back and wait in line to hear your results. They will not be in touch by email, despite asking you for your email address, and confirming that you want to use this method of communication.
The staff were cold and unfriendly. This may be in part due to the fact that they were all clearly sick. Though of course this comes with the territory for anyone who works in Health Care it made me wonder if the staff had an appropriate number of sick days given their line of work.

They called me to come in for a follow-​up appointment, so I dutifully arrived a few days later during my doctor’s office hours, 35 minutes before closing, only to be told they’re not seeing any more patients for the day. (No exaggeration, I got there *exactly* thirty-​five minutes before closing!)
So after busting my butt to get to there well before closing time and wasting transit fare, let’s just say their high-​tech wizardry doesn’t impress me much!
Bringing this review up from the one star I’d like to give is the straight-​up and seemingly competent doc I saw that time they didn’t slam the door in my face. (What, me bitter?!)

I made an appointment (on their website) for a travel consult, and was contacted within 24 hours with my appointment time, which was in the same week. So beneficial for people like me, who leave things like travel vaccines until the very last minute!
Wait time was negligible. I showed up for my appointment, was taken in right away, asked some questions, given a shot. Saw the doctor, briefly, who was very friendly, and that was it. In and out!
I noticed a reviewer commenting on the prices. I shopped around, and the prices are pretty standard from what I saw. I’d definitely go back to this clinic for other medical needs, since it’s not too far from my work.

I made an appointment (within 2 days) for some travel vaccines.
Service was very swift (I came a bit early and I was admitted right on time).
Dr Stendardo was very friendly (saw him only briefly), as was the guy who gave me shots.
The only negative was the price. I confess I have no idea what is typical, so you may judge for yourself:
Consultation: 70
Yellow Fever vaccine: 175

I came here on short notice when the student clinic was inexplicably closed.
I like the electronic sign-​in system! I’ve never before seen this in a clinic.
I only waited about 5 minutes to see a doctor which was surprising, too, considering every other clinic I’ve seen in Toronto constitutes hours in like. Our local clinic by the junction recently moved and I never really liked it anyway.
So: very clean, friendly doctor, short wait, and fancy new technology = four stars. I’d recommend it over others in Toronto so far. Appointments are available too. :)

It’s rare to be able to talk about Canadian healthcare and expediency in the same breath. My experience at Appletree this morning was a real shocker.
The Appletree Medical Centre is located in the Village by the Grange plaza. It is most easily accessed via the entrance at Dundas and St. Patrick (look for a Baskin Robbins). Their frosted-​glass entrance advertises a litany of medical offerings: radiology, counselling, travel medicine, pap exams, vaccines, etc. As with all first-​time visits, I had to provide some information about my medical history, but in this twenty-​first century clinic you simply walk over to a touch-​screen, swipe your health card, and punch in your information. It’s fast and easy, and don’t worry: there is hand sanitizer for those concerned.
I didn’t even sit for a moment in the waiting room; I immediately was whisked away to see a doctor. A nurse quickly jotted down some notes and vitals on a tablet computer (!) and within minutes I was meeting with the amiable Dr Stendardo. He was polite and listened to my concerns. The entire process took less than 20 minutes. In other walk-​in clinics I’ve waited twice as long just to be called — expediency!
Obligatory Title Pun: How do you like them APPLES?
Menu Readability: Their website provides wait-​times in realtime and lets you know what clinics are open when. Top notch.
Need to mention: They are not currently open on weekends.
What this place teaches me about myself: I’m wowed when a medical centre in Canada uses technology younger than I am.

I’m not docking a star for anything in particular, I suppose I’d just be more likely to give 5 stars to a GP that was mine and mine alone!
I wanted to get a prescription for something and happened to be passing Appletree at around 6pm on a Wednesday. I had heard horror stories of the lengthy lines at walk-​in clinics so feared I would see hordes of coughing, sniffling and vomiting desperately ill people in the waiting room. It was obviously my lucky day-​just one person sitting there. It had snowed earlier in the day so maybe the rest were sensible and snuggled under a duvet somewhere! The website would have given me this information too-​it gives approximate waiting times for all their clinics in Toronto.
Check in was ridiculously easy. I swiped my OHIP card through a terminal, entered my details and the system said that there was one person ahead of me. I had barely sat on the chair when a girl came out to bring me to a room. I’m not sure what she was-nurse/physician’s assistant/​receptionist? She was very pleasant regardless and took a brief history which she entered on a tablet device. The doctor was Dr Stendardo who was lovely-​relaxed and friendly. We chatted briefly about what I wanted, he asked all the right questions and covered a bit of health promotion too. The prescription was entered electronically and printed off before I swanned out, delighted with a health care system that lets me turn up, be seen and be treated well for free.
I’m sure you’d probably be better off with a dedicated primary care physician for chronic or complex illnesses; but for quick consultations or acute illness places like this are a great resource!