Chatime Richmond Hill

Lmao it’s a Chatime. You go there cause Ten Rens is robbing you blind and teashop 168 is running a mahjong parlour in the back.
Honestly i love chatime but this location has the poor fortune of having rude staff, poor parking, and a high school 10 mins away…

I don’t care about this chatime because it’s full of ratchet high schoolers. I can’t deal with commerce gate. The parking lot is hell on earth.
And it takes 45 minutes to get a drink. And a crazy bitch works there that yells and glares at everyone.
I tried to go to the bathroom and got lost. Avoid this place.

I’d give this place a 4 star, but the parking situation drives me insane. Be prepared to rip your hair out fighting over a darn parking spot!
The shop itself is fairly roomy, with plenty of seating if you want to chill. There was a small lineup when we got there, but it’s usually pretty busy.
I go for the usual. roasted milk tea with coconut jelly. I’d say it’s one of the better chains, although I’m not a milk tea connoisseur so you’ll have to take my word for it.

I don’t know why I just don’t like the texture of the tapioca at this location; too soft for my liking. Not chewy & bouncy lol as the other location on Yonge & Finch.
The music was way too loud!!! I felt like I was screaming my order!?!

I have tried chatime before in LA and let’s just say NO one likes it there and the drinks are pretty awful. But after a few years I come back and Chatime seems to be the most popular bubble tea in Markham/​Richmond Hill.
I ordered the #1 and I also tried some of the drinks of my friends. The tea is pretty good and toppings seem to be well made. No mistake there. However, the girl who took my order doesn’t seem to pay attention to the orders or understand English (only seemed to respond to mandarin).
I would have to say that Chatime here seems much better than back home in the 626 where the competition is too stiff.

You think Barbie is always nice and pretty? Visit this Chatime and it will take you to another prospective.
The day I ordered couples drinks there, I was served by the store manager, Barbie, her attitude was EXTREMELY unfriendly! I ordered 6 drinks in total, two different drinks. She somehow misheard the quantities then she had that poker-​face look to me, it’s like that’s-your-problem attitude. I’d rank negative if Unilocal had that option.
If you want to see poker face Barbie, please do visit the store manager there.

Well, it is a very hip place to be seen.
The mango tapioca tea — blah.
My honeydew milk tapioca tea — ok.
Expensive, not as good in my opinion as Presotea in Pacific Mall.
At least I can say I’ve been to Chatime.

I would say out of all the bubble tea places Chatime would have to be my favourite chain. Consistiently good. The one thing I found about this location is that the service is a bit slower when compared to other Chatime’s. Usually within 1 minute the drink is ready but this one we had to wait about 3 – 4 minutes. Still reasonable but how come the other place is so much faster? Not really a big deal for me as long as the drinks are good.

Taro milk tea with tapioca, less ice and less sugar is my fav. They take vacinity card.
This location is difficult to get parking during dinner rush. But its convenient to get bbt after having had dinner in the same plaza.

It’s great to have a Chatime so close to home! The lineups have died down and they have become a lot more efficient compared to when it first opened. I find there is usually little or no line, with the exception of weekend nights, especially in the summer.
I always find myself getting the Roasted Milk Tea (with grass jelly or tapioca). as with most bubbletea places, you can choose your sweetness level (0%, 30%, 50%, 70%, 100%) and ice (less, regular, none). I find a lot of these drinks are way too sweet, so no sugar or 30% is usually my preference.
Chatime also takes the Vincity rewards card, so for every 10 drinks you get 1 regular free, as well as a free drink on your birthday (if you have it registered).

Small location for a place that’s usually busy especially at night. Be prepared to line up at all times varying from 10mins to 25mins.
I’ve been here a few times during nighttime and there’s always a line up. They only have one cashier that take your orders, prints the sticker onto the cup then passing it to the back for the drink to be made. They should definitely open up one more cashier so unnecessary wait time is caused and speeding up the line during weekends.
They are offering more new drinks and promotion according to the season as well as a monthly special. Drinks are on the pricy side, $ 4.2 to $ 4.7 depending on size and drink. You can add toppings for extra cost, choose between no ice, less ice, regular ice and no sugar, less sugar and regular sugar.
They also offer snacks like doughnuts. But they’re just placed in a very small clear display case beside the cashier which doesn’t look too appealing and I’ve never seen anyone purchase any. Maybe there’s a reason why its not being purchased but I don’t want to go purchasing one to figure out why.
Don’t forget to sign up for a vicinity card where you can collect points Everytime you buy a drink. Every 10 drink purchases, they reward you with a free regular size drink. Remember to add your birthday on your card too so you qualify for a free drink which can be redeemed 7days before or after the actual date.
There’s also free WiFi but the seats inside are very limited so if you want a seat better go a little earlier especially on weekends.
Looking forward each time I go to see if they have done something to improve wait times.

I didn’t even know there was a ChaTime here! Being my second visit to a ChaTime ever, I was a bit overwhelmed by the amount of choices available.
Ended up choosing the Kumquat Green Tea, which was quite good. Love that they have the option to change the amount of ice and sugar as I always find these drinks too sweet!
An awkward little space as it is longer width-​wise, but definitely has enough seating area. However, the floor and tables were littered with straw wrappers.
The line to wait to order and get the drinks was pretty long as well. Considering we came after 10pm on a Wednesday evening, and they had at least 4 staff working, there seemed to be an incessant line that never diminished…
Staff (the only girl at the register that I saw) was pretty nice, though she seemed to be the only one actually working. Running back and forth cleaning tables and taking orders.
I guess I don’t see what all the hype is about ChaTime, so probably won’t be back for a while…

I got the Pearl Milk Tea with 30% sweetness, it was delicious. The bubbles tasted amazing, and they actually had really good flavor, unlike other shops. They were fully cooked, soft, and sweet.
The atmosphere is nice, and the place is always full of people.
Also, it’s surprising that the Regular size to the Large is only 50 cents extra!

I guess it is easier to understand the hype that surrounds Chatime in a location like this, instead of the one in downtown Toronto (which is tiny, kinda dark, and always has a slow-​moving long-​ass lineup that can stretch onto the street – that one’s not a location conducive for hanging out).
Here in Richmond Hill, with a saturated market of suburban Asian kids, the bigger and brighter and better laid out place lends itself to encouraging a better bubble tea culture experience. Even late in the night full of locals hanging out here there were some empty tables and a short and efficient order lineup. It wasn’t so mad a scene.
The Chatime stuff is delicious, yes. But still, if the excitement with the brand is all about the variety of choices and customization options, as it was explained to me, there’s so many damn drinks and permutations of how you want it (how much ice, how much sugar, with tapioca, etc.), it can be more overwhelming than Starbucks in the search of the one you can call your favourite; the usual. Oy! At least this location has the initiative of displaying a popular choices screen.
A lot of people, including a nuts-​for-​Chatime friend, favours their Roasted Milk Tea with grass jelly (at 50% sugar, no ice – how on earth did I remember that?). After a sip of that, maybe that should become my usual.
{YRT/​VIVA: Purple/​Pink line it to West Beaver Creek/​Commerce Valley Dr., and find this Chatime tucked inside the Commerce Gate plaza in a corner.}

LOVE IT!
Well, I agree about the lineups, but who cares. I don’t mind waiting extra 10 minutes to get my bubble tea…)

Fail fail fail!!! Actually came here a few times back then was pretty good !! But now omg !! The service was so funny and terrible !!
I asked for the new wintermelon drink and passion fruit slush and the server interupted me half way to ask me how much sugar I wanted and such they asked if I wanted BUBBLES lol !! Haha well that was the funny part then they gave me the wrong order saying it was «passion fruit slush» when it clearly says «grapefruit green tea» so fail !!
Clearly these servers/​cashier/​bubble tea makers don’t know what they are talking about. Please hire servers who actually have a bit of knowledge of bubble tea !!

I had lost faith in the bubble tea cuisine, if there was one. So many disappointments over the years of mediocre bubble tea at best, and truly sickening bubble tea at its worst. Then Cha Time came around, and from day 1, the roasted milk tea with grass jelly became a favourite. At 50% sweet, that is. Don’t want to overload that tea taste!
You can see, there’s always a line at Cha Time locations, and this one is no exception. Annoyingly, the line snakes around to where people sitting are, but it moves fairly quickly. Cha Time has also switched to the Vicinity loyalty program now, which I find is less helpful to me… I’d rather SEE where my rewards are.
This review should really be more of a 3.5 star, since it’s my favourite of all the BBT places out there, but that would be a misleading statement. Now that the hype has died off for me, I’m searching for stronger means of caffeine!

I’m a big fan of Chatime since the day it become real in Toronto. The drinks great with lots of options. With choices of how much sugar, ice, toppings is really makes it flexible for you.
Due to its popularity the line ups are pretty long, despite the boom in locations in the Greater Toronto Area.
They have an awesome points system where they give you a tap card that counts the number of purchases you make. For every 10 you get a free drink and if you accumulate 100 life time you become elite where you get access to drink and food perks going forward. It does seem like a lot to reach but really if you like it it won’t take long to reach that goal.
If you want fast food style drinks then this place is awesome. If you want fancy and healthy style drinks then you may want to go to such places like TenRens etc. This is meant to be a hangout joint and a quick stop to chill.
Highly recommended and very addictive.

UGH!!!
I decided to visit this little hellhole after work with a friend today because she was craving it. We went there and parked fine, then we walked inside. The wait was soooo slow– it was a lot of people but still, so is starbucks and they are efficient as fuck and I’m pretty sure their drinks are more extensive than chatime’s.
I waited around 30 minutes to get served, and the line was moving oh so slowly.
I told the server I wanted a ‘large chatime milk tea with grass jelly’, and when I believe I misheard her as she said ‘large’ because after I said ‘yes, large’, she became possessed by the devil and glared at me while barking «sugar. or. ice. level.» …yes, read that out loud and that’s exactly how she sounded. I was honestly a bit terrified for my life at that point and as I was thinking about my sugar/​ice level, she was glaring at me harder and harder. What the fuck, man?
I’ve honestly have not been so offended during a 2 minute interaction.
This spawn of satan deserves to be fired immediately. (*** update: she is now fired)
My friend then proceeded to order, and although she was not treated as rudely, the server was not nice to her either. They messed up her order, and when she asked for it to be fixed, they rudely said ‘give me the receipt’ and fixed it reluctantly without much else.
The server did not have a name tag, or I’d definitely call her out on here but the server ID on the receipt said: Rylen.
ANYWAYS, honestly. LAST ever time coming to this shit place. I don’t care how great your bubble tea is, I do not deserve to be yelled at while buying a drink, especially if I’ve waited half an hour and am paying over $ 5 for it.

Line-​up galore… and in the middle of a weekday to boot! Don’t these people hafta work? I gave myself the day off, so that’s my excuse for being out. ;)
This was my first time visiting a Chatime location. Aside from customisation (less sugar… you can always ask for less ice at other places) and having their signature Roasted Milk Tea with Grass Jelly, there wasn’t a HUGE diff between this and other bbt places.
I believe a large was $ 4.70, grass jelly was extra. AND they were also offering a super sized World Cup edition which was $ 5.30…I just noticed it too late.
Although, I must say that using real, quality tea would prompt me to patronise a Chatime/​Ten Ren’s as opposed to other no-​name places.