I don’t usually shop at Old Navy but now that they have a store in the park I decided to take a look for some summer clothes. The store was kind of messy, perhaps it was because it was a weekend. I also found it difficult to find what items were actually on sale. There was a rack of pants that said 50% off. I grabbed a pair and set out to double check the price. I found someone and she asked where I had found it. She said only the marked pants were on sale. I went through the 17 pairs of pants and found 3 that were on sale. I was finally able to find a pair of pants on sale and also picked up 2 tank tops. Not in a hurry to go back.
Dennis M.
Place rating: 3 Sherwood Park, Canada
I’ve been to this store 3 times now and it’s like any other Old Navy. Same layout same great deals. The only thing that bothers me and this is probably because they’re new, the customer service is in need of serious improvement. Finding a staff member on the floor is impossible. My wife was looking for a certain size of jeans and you would think when a staff member sees you digging through shelves, it’s time to ask us if we need assistance. Not the case. We looked around to see if someone was near by. Nope. Lastly, even though the store is the same layout there are flaws. There’s a hidden area in the kids dept that goes nowhere. I’m confused by that choice. The selection right now is bleak but I suspect once the store gets humming and they have some metrics the stock will increase. So before anyone craps on this place give it time. It will be better soon enough. Just be grateful that we finally got old navy in shpk.
