Purchased my bike here two years ago. Been back for their awesome service plan. Also picked up seats, helmets and several other parts. Knowledgeable staff. Pricey…but they don’t sell low end stuff. I’ll continue going back for my cycling needs!
Francesca K.
Place rating: 5 Edmonton, Canada
So we were on a search for a bike. Before we started looking, we had set some goals for the perfect bicycle. It needed to be in good shape so we wouldn’t have to work on it. It needed to be cheap. That was it. We went to Mud, Sweat & Gears after being referred to it by a staff member at Totem. We walked into the store and it was filled with beautiful high end bikes. The store manager came up and asked us if he could help us. We explained what we were looking for and he showed up a bike that was on sale for $ 299. We explained that even that was above our price range and he told us to check out the used bikes outside and he would meet us out there. We walked outside and saw about 10 bikes. One of them caught my eye and it was only $ 80.00. The manager met us outside and joked around about the weather and gave us information about the bike. He was so friendly and relaxed. We ended up wanting to buy the bike, but we couldn’t transport it in our tiny car. He offered to store it in the back and we could pick it up whenever. He also said he would get his mechanic to look it over before we came back for it. This guy was so helpful and friendly! It made buying the bike a joy. He also told us we would save money by going somewhere else to get accessories like a lock, a helmet and a bell. It was nice that he was honest. We wil be back later on to buy a bike for my boyfriend. After visiting many stores in search of a bike, I wish we had just come here in the first place!