Tech Pro Professional Auto Tools

Took my car in for tire balance and installation. Took them about an hour to complete as I waited in the waiting area. Professional quality work. They were kind enough to give me bags for my old tires. Would go back.

I have taken my car to a few shops and also go to my dealership for regular oil changes. When i needed work done (paint job and replacement of brakes), I took my car to Tech pro based on a friend referral. They quoted the work (which was 30% cheaper then other places) fairly and honestly. There are a few auto shops in this area so it’s a bit competitive, however the work that was done on my car was amazing. When I picked up my car, it was like it was new again! I highly recommend Tech Pro. The work they do is worth more then they charge so I’m happy to bring my business here. I highly recommend this place.
Also, they have a large waiting area with a giant TV that you can watch movies on while you wait.

I decided to try to mechanic shop based on the reviews and was a big disappointment!!. This place is way over priced with very minimal customer service and labor! Would not recommend this place to anyone at all!

This review is long overdue, been meaning to write one but never got to it. What a better day than today after my visit.
The Good:
— large check in/​out station to drop off/​pick up keys
— cashier station to purchase parts and supplies if maintenance is not required
— waiting area is clean and big with large L-​sectional bonded leather couch which is extremely comfy, counter table with computer available, coffee table with magazines, candies, and hot water beverage
— store front and waiting room has no visibility of the garage and no smell of grease in the air
— experienced auto technicians/​mechanics (including customized automobile)
— customer service representatives always manning the store front and picking up the phone prior to 3 rings
— employee fluent in English, Cantonese and Mandarin
— keeps data records of your automobile and visit requests
— no greasy hands handling transaction from end-​to-​end
The Bad:
— limited parking space but there are reserved spots for customers. It’s a plaza issue not fault of the company
Conclusion:
My automobile is 11 years old and has been to 4 dealership/​shop through its lifetime. I have been a customer since 2009 because they’re honest, reliable and affordable. Works they’ve done were wheel alignment, insurance claim (stereo got stolen in a parking lot where my windows got smashed) paint work and regular check-​ups.
Their wait time is acceptable; I’ve never waited more than 30 minutes for an oil change with appointments. Of course, if you’re dropping in without an appointment, you may wait longer. Like today, I waited 1 hour which is acceptable for a last minute appointment that I called on Saturday after Good Friday long weekend. I can assume after the long weekend, their extremely busy as everyone wants to change tires for spring as I was one of them who need that plus an oil change.