Rouge Valley Veterinary Hospital

Been with RVVH since Feb/​10 old and new location. Dr.G., Mrs. G., Julie and Amber are caring, thorough, understanding, professional and the best animal health team you will ever find. Absolutely. I moved away from the area in 2012 and still make the trip in to RVVH because I don’t want anyone else looking after Holly and Skipper. I rescued them and Dr. G. and his team rescued us, hahaha. Skipper was very, very sick when we got him and Dr. G. made him better than new with an excellent treatment plan (Skipper had so many things wrong with him). He also saved me thousands in the process. Skip has had some unrelated chronic issues over the years and I know he is in the best hands at RVVH. Although Skipper is reluctant to get out of the car at RVVH, Holly gets extra excited and virtually bursts through the door looking for Dr. G when we get there.
I’ve had two trips to after hours emergency in 5 years & RVVH called me after hours to make sure my little buddies were OK.
Veteranary care is so important and I thoroughly researched my options before I for my dogs. I couldn’t be happier with my decision.
RVVH keeps me informed as to what is in the best interest of my two guys even if it isn’t what I, Skipper or Holly want to hear and I think that any pet owner can relate to that.
Holly and Skipper are happy and healthy!
I am so grateful to Dr. & Mrs. G., Julie, Amber and Heidi and I thought it would be wise to post a review to help anyone looking for a vet because you have a new member of the family or you are disatisfied with your current animal health care team.
Their new location is on Morningside:
–E side of Morningside,
–N of 401, N of Milner,
–S of gas station @ Sheppard/​Morningside
*South-​east corner of plaza itself that they are in, it’s a square shaped plaza so you can’t see them from the road.*

Wonderful! Paddington & Tinkerbell have been patients for years. Dr. Serge always does his best to see my dogs when needed. All staff is sensitive during difficult times and sensible when it comes to cost, decisions, etc. The doctor truly loves animals.

I was first quite pleased with this office until a few recent bad experiences. I’m not quite sure if the first good experiences were done deliberately to maintain clientele but their true colours shun through. Let’s start off with the fact that they charge $ 60.00 for a consultation/​exam which only includes checking their heart beat, checking their teeth, and taking their temperature. That makes each procedure $ 20.00. We found this completely unbelievable for the little amount of work that he did. We’ve been vet shopping for quiet some time and have experienced much better service for much less money. On average this consultation should only cost between $ 30 – 50’s when we called around.
But this wasn’t what made us reconsider him as a vet for the future. It was the fact that he had made a comment that we found quiet insulting regarding finances and pet care. I personally believe that vet’s should be more then willing to charge competitive prices while offering good services… neither of which we experienced. Additionally, we did not appreciate being pressured into services and vaccines that other clinics and their vet’s claim aren’t necessary for dogs and cats but are optional. Considering his small amount of clientele he has I would have expected better service to maintain his current flow of business but considering this was not the case we will not be returning and I don’t advise anyone to.