Trix Spa

I have been to many nail spas. First time to this location based on it’s Google reviews (4.2÷5). At first glance the place is run-​down. They didn’t have much nail color selection. As for my experience, I had to ask for the top-​coat, they place 3 coats (excluding top coat) on my nails, there wasn’t any cuticle oil so my cuticles ended up dry. I was not pleased about the poor hygiene as they reused nail utensils e.g. buffers. PS. my nail was chipping within a couple of days.

Been here few times, got my nails done by a different lady each time. However each time the price is different… i feel like they set their own price. She did a good job but i went home and asked my friends and they said its a rip off for the price i paid, 60 for gel full set.

I got a haircut at Trix because my hairstylist, Helen, has moved to this location. This location is clean and just as convenient as the previous location. Of course, Helen never failed to impress me with her hair cutting techniques. I have long hair and I didn’t have to bring in any pictures (but they do help if you want something more specific). Helen knew what I wanted and layered my hair to frame my face. I am especially particular about my bangs, and had to fix it myself after getting haircuts by other hairstylist. With Helen, I am content enough not having to fix it further, not to mention that she is also very pleasant to talk to.
The other side of the room is for mani/​pedi, which I am tempted to try as well the next time I have a haircut because all the equipment seems fairly new and clean.

I was very pleased with my first visit so I decided to go to this spa again. The first time I went to this spa I got an acrylic full set done by a wonderful lady who was very experienced. She took her time doing my nails and getting to know me. I re-​booked the same lady for the exact same service but this time I felt rushed and was charged more. I was very disappointed. I wouldn’t go back.

I haven’t had a lot of experience with manicures and pedicures but I would still give this place an average mark. Firstly, I checked in with Unilocal to get the special but they said it’s only for touch ups or repaint jobs… Even though it just states $ 20 shellac polish… Not very clear info. They have a $ 38 mani/​pedi deal on tue/​weds. I wanted shellac for my hand so they told me $ 15 but later my friend asks for the same but only gets charged 10. Turns out it was because mine was a french (which I didn’t actually ask for nor did the lady ask me what I wanted when she started) and my friend just got shellac colour. She was quick and at first It looked like a job well done but I noticed bubbling and a piece of thread on a couple nails. She also didn’t shape it as well as I expected from a professional. Are they supposed to paint all the way to the cuticles? Cause mine’s not… If I knew the steps and had the equipment I think I could have done this.
The pedicure lady was much nicer and did a great job on my toe nails. I only wish she did a better job scrubbing my heels. Didn’t use the heavy duty scraper my friend got. Basically I do better job at home when I have the time.
One lady was also quite pushy. Trying to get my friend’s little sister to get a manicure too. Asked her several times even tried to bribe her with a free flower design on her toe if she got a mani too. Won’t try this place again if there are better deals around town.
Positive note: ladies were friendly, place was clean.

So the bf, friend and I decided to get pampered and get our mani and pedi’s done. We noticed their awesome massage chairs so we walked in without appointments. At the time, all 3 ladies that worked there were with someone but they said it was ok. We sat our butts in the seats and we were in chair massage heaven!
Here’s the break down:
Pros:
Chairs
Friendly staff
Awesome and thorough threading
Cons:
Lack of OPI colours
Not sure how clean the tools were
Rushed job (didnt do a good job at applying colour) because they take on whoever comes in.
Missed index finger nail!
Aggressive upsell but that’s they’re job
Overall I would come for the threading and massage chairs but nothing for my nails.

This was one of the worst manicures I ever had. I went in with nails and had them clipped (not filed) so short they look terrible. Also I was supposed to have a French manicure along with the shellac (according to the coupon I had purchased) but the manicurist told me it wouldn’t look nice because my nails were too short — this was after she had cut them so short. I told her I had had French manicures before but she just ignored me and told me to choose a color. I had already paid for it so I chose a color. The shellac job was fair. Even so I could have done a better job myself. I don’t recommend this place.

Used the groupon for shellac mani. Friendly service, but the employees don’t speak fluent English. The place looks big and clean. The manager (i think) offered me water which is a first for me at a mid-​range establishment. I think I will come back again.

Worst service ever… Not only I have to wait for my appointment but the girl manager is extremely rude.
I’ve been here a few times because of their promotions, but the service isn’t worth it and every time I go it’s always different girls.

Please do not go here for any hand nail work. I went to get a simple fill on my acrylic nails. I instead left with a bleeding thumb (that has now turned into an infection) but the women who did my nails obviously had either just learned or watched someone how to do it and then went ahead and tried it out on my nails. I wrote them to complain and never even so much as got a apology. Will NEVER go back:(

This is one of the 4 new nail places just opened up since March 2011 in Richmond city centre. It was doing opening 10% off, and I went in to have manicure done. Owned by Vietnamese but there is a Caucasian esthetician gal. She was very gentle and has wonderful skills. My manicure was done perfectly– clean cuticles, and all nails painted nicely. I would definitely go back as long as she’s there.