FedEx Express

Currently standing in line. Only customer here. Two fedex employees at the counters. Yes I understand you have to complete some stuff for the previous order but at least acknowledge the fact that you have a customer waiting in line. Two employees, ten minutes in line, 0 acknowledgement.

If I could give negative 1 star I would. This is the WORST courier service ever. I have been waiting for a month for a package they are holding… Legitimately saying they «were unable to locate customer» … They couldn’t find my house.
What
The
F*ck
I called lululemon to get the item sent to me work. The GEC girl said «I can guarantee they will send it … They are unpredictable»
My door tag said they would try again and it was a first attempt. But when I called they said they wouldn’t. Wtf
Lululemon. Get rid of fedex as your only courier service.

I came here to pick up a laptop I ordered and send off a return package to Amazon and I was pleasantly surprised at the cheerful energy from one staff Mr.T.
He was swift with retrieving the package and upon learning I found the courier fee was too expensive he said «as much as I wanted your business, I’d recommend you to check with Canada Post.»
Thank you for that.
Cheerio!

I ordered some corals and paid 45 $ for express overnight delivery due before 12pm.
The seller forgot to ship them on Wednesday so they shipped on Thursday and they arrived in Vancouver on the Friday (Oct 2, 2015) FEDEX REFUSED to send them out to me, when I asked why not?! They said there was no buzzer # on my parcel. I went and looked at the fedex email conformation that was sent to me and it showed my full address just fine. I called them back and demanded they bring me my live corals as this is unacceptable, they said I called and had them put on hold! (now I was livid! trying to blame me for their mistake is juvenile and damn right unprofessional) The female manager at the Richmond location (Aylmer) said so sad too bad pick them up yourself! When I asked why no delivery though after confronting them with the conformation email with correct address and then them saying I asked to have my parcel on hold (why would I pay 45 $ to pick them up myself, this was a live shipment not a top or pair of shoes to play around with) I got no reply just pick them up yourself. I paid to have them before noon so they would get into my tank faster, they could survive and I could go to work. Now I had to last minute cancel, boss was pretty upset and didn’t get the importance of the corals but I do and they could NOT wait till Mondays delivery. I had to bus and train it to go to the fedex location where they were at which is in another city!
Absolutely not acceptable I will not be using them again! I didn’t even get my money back they said the shipper gets my money since it came from their account, even though I PAID?
Shipper said they didn’t get the money.