Not really sure why everyone else had such an issue with the service. Whenever I’ve come here it seemed pretty average but nothing to complain about. This location is somewhat of a local watering-hole, but the wings are pretty good. People complain that they’re small but at least they’re all meat and not all fat/skin. I’m a fan of the flavours as there are quite a few options, but nothing as redundant and overdone as All Star’s or Wild Wing. St Louis really wins me with their fries. Perfectly crispy on the outside and fluffy inside, and interestingly wave-cut. The house sauce that comes in the plastic package is also a signature that separates St Louis from the rest.
Sam K.
Place rating: 2 Newmarket, Canada
Good wings, horrendous service… Make sure you don’t go when it’s busy. Servers can’t keep up.
Tort L.
Place rating: 5 Toronto, Canada
Best wings in town used to love bistro on avenue now this place rocks for suicide wings the coleslaw sucks but Cesar salad is good and fries to die for …
Tony Z.
Place rating: 4 Richmond Hill, Canada
Chicken wings here are delicious. Food is usually always good and consistent. However, there never seems to be enough waitresses around to deal with all the customers, and there is often a long wait to get your food and your drinks refilled. However, the Tuesday chicken wing special is really cheap, and the fries are delicious.
David B.
Place rating: 1 Thornhill, Canada
Sat down with a few friends around 5pm after work… Waited 10 mins to just be spoken to. Waited another 10 minutes for drinks. Waitress tried taking our order then walked away to go get a pen and paper(we were just ordering burgers and beers). Older waitstaff that just seemed not to care. We asked about a wing flavour and she said oh I don’t know I don’t eat them. Once the food order was in it came out pretty quick. Waitress didn’t ask us for refills, and we were certainly open to having many pints. We headed down the road to an establishment that wanted our money.
Dave L.
Place rating: 1 Toronto, Canada
My second visit at this location. Came in for launch and did I ever feel unwelcome. On my first visit, the service was okay and the food was below average at best. On this visit, they really nailed it good! Bad service & awful food! Mind you, I’m a pretty easy going and reasonable person. I’d be pretty happy at least one out of the two was good(service or food). Yep, that is the end of this St. Louis for me. First Visit: Service: 3⁄5 Food: 1⁄5(Dry & change the OIL!) Second Visit: Service: 0⁄5 Food: 1⁄5(Dry & change the OIL!) Overall Rating: 0.5÷5
Shabi T.
Place rating: 1 Mississauga, Canada
Go to St. Louis wings all the time. Came to this location expecting the same amount of customer service. The waitress was extremely rude. Never had this experience of customer service. I’ve Been neglected before but never had this amount of personality come from a waitress. When asked the waitress about the specials that l I noticed outside, she flipped the menu open and said she doesn’t know about those ones but the weekly specials in here. Just read it. When she brought our food out, we asked for the St. Louis special sauce, she was rude about it. Brought the bill out while I was still eating. Needed to pay with credit but never came back with the terminal. Fries and burger were both over cooked and dry. Left a really bad impression of St. Louis wings in general.
Monster c.
Place rating: 2 Richmond Hill, Canada
Have been to this location about 20 times. I swore off it a few years ago because the service in the daytime(lunch) was not great. I decided to post this review because I returned for a tuesday ”½ price’ special(was meeting a friend and this location is much closer to him than the new one on 16th/leslie). the main reason for this review is that the wings are now tiny. I’m not sure if this is because of the rising price of all meat in the market — or maybe they use different wings on tuesdays because its ½ price –either way I find it unacceptable. I wish i took a pic. the service was actually noticeably better. the waitress took our orders quickly, and returned multiple times to check on our meal and whether we needed refills on beverages.
Vivek K.
Place rating: 1 Brampton, Canada
The attitude of the waitresses and services says it all. I tipped her out of pitty, but this place doesn’t deserve even 1 star. Counting down the days this place goes out of business and keeping my fingers crossed because it would be better for the community if they just got bought out by a high end chain.
Bob R.
Place rating: 1 Whitchurch-Stouffville, Canada
The art of bartending and serving food is not that complicated. Be attentive, constantly observe your customers to see if they need booze or more food and smile from ear to ear. They have failed to to all! tips should not be expected, but rather earned. This all points to poor management. I didn’t like the service but food was good. cheers
Jay T.
Place rating: 1 Richmond Hill, Canada
ZERO Stars! The first time I went I just left cause no one paid any attention to us and we waited for 10+ mins. No one came to acknowlege us and I know they saw us waiting for a table. Thing is it wasn’t even packed. This place is going down hill as they only had 1 – 2 people working and an older couple working the bars and watching tv. Might be the owners. This is the 2nd time I went as I decided to give them another chance. I usually like St. Louis bar & Grill but the one in Richmond Hill I would suggest you stay away. Worst Service Ever. First they take 30 mins to seat you when there are 3 – 4 tables that are free but needs cleaning. The old couple there seems to be the owners are terrible and cheap. Stay away. I enjoy my time at the other locations such as the York Mills and the one across from Rogers Center. I love their fries with the dill pickle dip. Yummy.
Eric C.
Place rating: 1 Thornhill, Canada
I waited for a total of 15 minutes. It took the vast majority of that for the waitress to even acknowledge my party was there. After a few more minutes of not receiving menus we just left. I wouldn’t blame the waitress but rather the owner/manager for scheduling so few people on a weekend shift at dinner time. That being said, I’ve been to other locations that had great service and I like their wings.