Sofra Mediterranean Cuisine

Well let’s start with ordering on the phone … The girl who answered was def not who I saw … The girl who took my order was a sweetheart but walking into the place I wasn’t greeted and there was woman who looked like a body guard who was rude took my money and all the while being on her cell ! Rude!
However the food was good tasted great !
Not sure if I will go back to this location but maybe try another location one more time.

Nice ambiance, sectioned off eating areas provide good privacy in most areas. Appatizers are To Die For! We’ve found that the food is hit and miss, with the garlic used on mains sometimes extremely overwhelming. But when it’s good, it’s great! The prices are reasonable. Service is good. The salmon is our favorite. Definitely worth a try, may turn into a favour spot. Make sure you try the grilled eggplant Appatizers, it’s the best!

Friendly staff and quick. Each table comes with a button to call the server if you need them to come by for water/​bill/​etc.
Food comes out fresh and delicious. The portions are fairly large.
The ambiance is nice. Slightly dimmed lights and nice music playing. Not a high end place, but still nice.

I used to order here often but i moved away from the area. I came back to visit family this week and ordered takeout. My total came to $ 25 which isn’t bad as i remembered their portions being pretty decent. I OPENED MY ORDER AND MY LAMB SKEWER PEICES WERE SMALLER THAN HALF MY THUMB. And i only got 5 pieces which is ridiculous. When i called to ask whether this was normal they were extremely rude.
By the way i live only 5 mins away (2 intersections) and delivery minimum is $ 45 (more when its busy $ 50+).
This was one of my favourite restaurants in richmond hill… Not anymore though.

I have been dinning at this restaurant since day one they opened, I am glad they open this location, we used to drive to Bathurst and Rutherford for this style of food (Me Va Me or Henna’s Shawarma). The food is amazing, very fresh, testy. They serve the best appetizers, love the Laffa bread. Their prices are very reasonable, I don’t know how they do it. Very nice place to take family, friends or clients out for dinner or lunch. We always had good experience.

Went here with the family and I had to say, the food varied greatly in quality. I had the artichoke salad which was ridiculously sour to the point where I couldn’t finish it. The falafel and fries were average.
The chicken kabobs were great though. So was the appetizer tray (with the samosas and Moroccan cigars). Everyone at the table ordered a different dish and it was either they didn’t like it, or they did.
The customer service was great however. The restaurant had friendly and prompt staff, plus they had buttons which you could specifically call for either service, more water, or the bill which cut out the waiting by a lot.

Good food. The laffa bread is delicious! A must try restaurant. Good place to go for a quality meal.

The service was friendly and attentive. The food is very tasty and the portions are generous. Theres a device at the tables to press depending on whether you want a refill or the bill, i find this to be very useful.
I got take out here a couple days ago, it was my boyfriend and I. The lady gave us one small cup of hummus and another one of hot sauce. For 2 orders, there should be a cup for each order.

The food has no flavour. Just basic salt and pepper. I would not eat here again. Have been to the restaurant 5 times.

Even though the food is ok, the service is terrible. We came here with our family and kids and we’re just not sure about some items in the menu. Upon question, the server was just giving us a blank stare and short «I’m annoyed» answers to a point I had to apologize for my lack of understanding of some dishes. That made the whole experience horrible. Also most of the food is soaked in oil.

The food looked and tasted great but we all were in the bathroom the rest of the night till the morning… Something was not clean or fresh… I have a strong stomach and rarely get sick from food when others do but this did me in big time… Never going back…

It’s been a few months and a few more visits to Sofra and I have to upgrade my previous review. The service really has improved markedly since my first few visits. The staff are very pleasant and very quick. They’ve got this neat button system to page your server for certain things. More water, the bill, etc.
Either the quality of the food has improved as well, or I was just ordering the wrong thing the whole time! The chicken shawarma is delicious, but even better in the laffe bread. The portion is massive… And I mean eat half now and eat the other half later kind of massive. I usually go with the soup and sandwich deal because the chicken lentil soup is absolutely killer.
This place is quickly becoming a favourite in Richmond Hill… and I only live 5 minutes away… muHAHAHAHA.

I’ve been here a couple times, but often find the experience and food quality to be inconsistent. Sometimes the food is fantastic and other times not so great. I would also rate the service below par as they aren’t very helpful and often come across as a bit rude.
They do a terrific job on their marketing as we always get stuff in the mail promoting this place. The décor of the restaurant is great, but overall the stuff that matters is lacking.
The reason you go back to a restaurant is for the food and service and without it very few last.
This place is fairly new so maybe it’s growing pains. I’ll give them a couple more chances before writing them off.