Pet Valu

The women who owns this franchise is consistently unhelpful and rude. I’ve been in the store many times and when she decides to acknowledge you, it’s not in a friendly way. She makes it seem like you’re trying to steal something or like you’re bothering her by being there. The last time I was there, I was looking at some products when she shouted aggressively from the other side of the store «What are you looking for?» and stared me down until I just left because I felt uncomfortable.
She’s also got her pets in the store who are not at all friendly. Many times I’ve seen her cats swipe and launch themselves at customers dogs, and the only time I brought my dog in, her dog came viciously charging at mine snarling and barking the very moment I walked through the door. My dog would have been bitten had I not jumped in front of him quickly. Instead of her apologizing, she roughly picked her dog up by the scruff and stormed off in the other direction mumbling to herself. Very rude.
The product selection is decent which is the only reason I gave more than one star, but with so many competitors in the area, I’d much rather spend my money somewhere where they appreciate my business.

All these newly opened Pet Valu in the burbs are all so spacious and well stocked!
Great place to bring your pet in with you to shop at the same time.
Staffs are helpful and even ask if I need any help.
Freshly baked cookies by piece so colourful and pretty… I think I would like to try a piece or 2?!
There are though couple of cats in the store… so just in case. your dogs are not cat friendly… maybe better leave them outside…