Le Champlain Hotel

If you don’t require much in the line of luxury, the Champlain is fine. Great location right in the heart of the old town, quite clean (although currently undergoing renovations as of May 2016). But if you like your creature comforts you may want to look elsewhere.
Long story short, we were sorry we had opted for «quaint,» «charming,» and location over the greater convenience and service of a larger hotel with room service, a pool, on-​site restaurant and concierge, etc.
Pros: Location; excellent Wifi; clean. (The lobby coffee maker others mention is really nothing special.)
Cons: The window of our standard room faced a brick wall inches away with a window to an adjacent apartment, so no light at all in the room. Sparse furnishings. No amenities if you like that sort of thing (and we definitely do). We had reserved a parking spot, but on arrival, the only one available was extremely narrow and against a stone wall — only a bike could have maneuvered into it, not a car; it should not have been counted as a parking spot. The clerk told us we could opt for valet parking for an extra charge, but the car would be parked at another hotel a few blocks away so there would always be a wait when wet wanted the car.
As we went out for a stroll the first night of our stay, rather disheartened at our predicament, we turned a corner… and spied a lovely high-​rise Hilton up on a hill a few blocks away. We immediately phoned and reserved a room for the rest of our stay for only about $ 116 American per night, and were able to enjoy the rest of our time in Quebec City in the comfort we enjoy (complete with room service breakfast, speedy valet car retrieval, and a gorgeous view of the old city from our 7^th floor window).
Perhaps this makes us sound snobbish or stuck up, but I don’t think that’s the issue at all; there are plenty of folks like us who like a little more service and a little more luxury than a clean, decent, but bare-​bones facility like the Champlain can offer. If your preferences run more to the clean, conveniently located, but basic, the Champlain might be just to your liking.

Directement dans le vieux port (2 minute à pied du Château Frontenac), l’endroit est parfaitement situé. Lors de notre séjour, le service à la réception a été très courtois et attentif. Les chambres sont décorées de façon à se sentir chez soi, ce qui ajoute à l’ambiance décontractée et invitante. En plus, il y a une machine à café directement dans l’endroit, offrant des lattes et et des capuccinos gratuits. Génial !

Excellent place for a good value! Great location, friendly stuff, very good breakfast, clean and cute rooms. Definitely recommend!

Excellent small hotel in the heart of Quebec City. Within blocks of all of the action, easy walk to everything. The hotel and rooms were clean, and the breakfast was good. The best part was the staff who were friendly and very informative. We would definitely stay here again.

Stayed here for two nights while in QC. The location is nice, although it was a pain with parking. The hotel itself was clean and room (two bedroom) was really spacious and big. Free breakfast which was OK. Free wifi that didn’t work whatsoever in our room, but worked in our hallway and everywhere else in the hotel (MOST annoying thing ever during our stay). Would recommend this place to stay while you are in QC. They also had a coffee machine that made cappuccinos and the like in the lobby which my cousins really enjoyed (myself not so much because I’m not a coffee drinker).

We stayed here for the giant music festival, Festival d’ete de Quebec in 2015. Great little boutique hotel right in the old city, and walking distance to so many interesting things. Cute, clean rooms, with enough space and a comfortable bed. Heating and cooling unit worked well, and didn’t make too much noise. Bathroom and linens were clean. I’m in the habit of checking for bed bugs in every place I stay — none! Friendly staff, and a decent breakfast in the morning. The price simply cannot be beat, but we booked this as a package with the music festival tickets, so I’m not sure how much of a price break we got. The only thing to be aware of is that you need to make a parking reservation at the same time you make the room reservation, which seems a little unusual. I would definitely stay here again, and tell my friends and family about this hotel.

The staff was friendly and helpful and the included breakfast was nice. The best part was the décor, which was simple, cozy and homely. It didn’t feel like a bland and stuffy hotel room. The view wasn’t anything special (looked into other apartments) but we just closed the curtains for privacy. The location is also really great. For the price, this hotel definitely merits 5 stars!

There are a lot of pluses with Le Champlain Hotel. The biggest one is the included breakfast as well as the espresso machine. Breakfast included small pastries, hard boiled eggs, yogurt and cereal. There were also daily specialties like crepes, quiche or a savory bread pudding. Their espresso machine was pretty awesome and you could use it all day! This was a bonus in the cold winter when you needed something warm and caffeinated.
My friend and I stayed in a cute double with the beds facing each other. There was even a privacy curtain separating the two which was a unique room set up. Wi-​fi was fast and we didn’t have any issue with hot water or water pressure. There was also a rubber mat for your boots to catch the melting snow. Nice & useful!
The hotel is walking distance to everything in Old Town and we even walked 15 – 20 minutes outside of Old Town to the old, old town. lol. Although there was one staff member (who worked nights) who was a little rude and never said one welcoming word upon our check-​in, the rest of the staff were all very helpful and kind. They even gave us taxi quotes and recommended a nearby laundromat.
Given the far more expensive hotel choices within a small walking radius — this hotel was quite a good deal!

Excellent location. Lobby was… weird. But the room, with hot tub, comfie bed and fireplace was spacious and great! Breakfast has a lot of options but donuts and croissants were terrible. Hot cheese bread pudding was pretty delicious!
Like everyone says, the free hot chocolate/​cappuccino machine in the lobby is awesome! I was afraid the staff were going to tell me to stop using it so much. Sure enough our last morning there it was broken. Probably from me.

This hotel is beautiful. From the outside, it looks kind of cramped, but the inside is great and homey. Everything here was great: service, rooms, cleanliness, and the breakfast. Parking is a little tight, so you might want to arrive early even if you reserved a spot.
One of the best things to the hotel is its proximity to all the attractions of Old Quebec City. The hotel is a short walk from the citadel and the fort.
The breakfast is included with the room and is not your average continental breakfast. This breakfast includes the standard pastries and bread, but also includes a cheese and meat plate, crepes, chocolate hazelnut sauce, and more. It was really really good.
Overall, we had a great experience at this hotel, and definitely will restay if we are in Quebec.

Friendly staff and nice rooms. Close to the old city. Very French with the wonderful Canadian attitude.
Parking is very very tight. Get a Mini Cooper if you rent a car.
We look forward to coming back and staying here again.

Everyone’s comments are correct. Great, great location! Charming French hotel, just like being in Paris!
Finding the hotel with everything in French, that’s another story. I took Rt. 201 from the US & took ex. 134 for Rt 175. To find the hotel continue north All The Way, until you go through the city’s old main gate. Now you can see Old Quebec, small streets, tourists on foot, and all the old shops. Take a quick left onto Du Parloir to drive by 115 rue Saint-​Anne/​Hotel Champlain. Private off street parking, how good is that. Come & go all u want!
If u’r coming to Quebec City, u have to stay in Old Quebec. Anything else, Forget About It!

Hotel Champlain is situated nicely in the center of Old Quebec City. it is walking distance from all the sites and activities in Old Quebec City. The hotel supplies a very ample and tasty breakfast, served between the hours of 7am and 11am. This makes it very flexible and with the unusually high cost of food in the area, helps to hold down costs.
The hotel is very comfortable, but needs a little updating. The bed was very comfortable. The room appointments were nice but furniture could be updated a bit. Everything was clean and comfy but perhaps changing out a few towels and sheets occasionally (some were shabby, loose threads, small holes from normal wear etc) would improve the first impression. Bath tile grout was a little dirty/​moldy and needed cleaning and resealing.
If you have any physical limitations, the elevator was a little problematic during our stay, failing a couple of times. Repairs were quickly made but nonetheless the alternative stairs could be difficult if you have a particular physical limitation.
There is a coffee machine in the lobby… a very nice coffee machine. This is a special treat here and one most will certainly enjoy.
The staff was extremely helpful and friendly. They were all, at least, bilingual and able to address all our needs and questions.
Overall, we were pleased with our stay here and would recommend Hotel Champlain to friends visiting Quebec City.

Very modern hotel in an old Quebec building. A mix of the old with the new. The staff was great, the room was wonderful. I will use this hotel again. The breakfast was awesome. The price of the hotel was a little much, but it is old quebec.

a very unassuming modern exterior right in the heart of old quebec, hotel le champlain was actually in a great location just up the hill from rue saint-​jean, the main drag leading from château frontenac to the city gate at port saint-​jean and on to the more commercial part of the city. the hotel was small, but i was delighted to be able to book a nicer room with hot tub and fireplace at a more reasonable price than more popular hotels such as auberge sainte-​antoine in the more ritzy and out-​of-​the-​way le petit champlain.
when we arrived, we parked in the parking area, which is a very reasonable additional CAD$ 15 per night. you leave your keys with the very friendly people behind the front desk and they can move the car to a more appropriate spot. unfortunately, the hotel does not accept american express, which is my credit card of choice when traveling. and it seems that only two people we encountered during our stay knew what to do… the others seem to be either the night watchman or newly hired.
when we entered the hotel room, we were greeted with a very nice layout, marble surfaces, cozy and warm colored interiors and warm lighting. the banquette furniture was not very comfortable, but the chair and ottoman was acceptable. more importantly, the king-​sized bed was very comfortable. and the fireplace was not a real fireplace, but a gas one… which is alright with us. the hot tub was great, nestled in its own little corner with a downlight. and chocolate was on each of our pillows. what a nice gesture!
but what was disappointing was the sound of the elevator. you can hear its rumble as it went up and down the building all day and night. we eventually got used to it after 3 days and 2 nights, but i would have thought twice to book here if i had known…

Location — 5 stars
Rooms — 5 stars
Common areas — 4 stars
Service — 5 stars

Cute little hotel. Great location in Old Quebec for walking around and enjoying the sights. Our room had a double bed and was the best hotel we stayed at during our trip to Montréal and Quebec City (I can say this because we stayed in 4 different hotels).
It’s pretty unassuming from the exterior, but the interior is modernly decorated but not in a cold way. Very warm colors everywhere, rooms are tastefully decorated and the bed was comfortable. You get a free continental breakfast, free cappuccino and espresso in the lobby, and free wifi in your room. The shower had great water pressure and a cute glass sink with a koi fish graphic. Everything was very clean and the staff was very friendly and helpful. No dirty looks for not being able to speak much French, very key. Recommended to travelers looking for a comfy and friendly hotel. A cab ride from the train station was very short and inexpensive.

This isn’t a bad hotel. It’s very good looking nice and peaceful. It’s just the elevator in the hotel that makes a really bad noise!!! It annoys me a lot. The only time you don’t hear it is at nighttime because no one uses it. The wifi here is free that’s good because some hotels charges a lot. The beds are pretty good and the TV isn’t big but isn’t small. The TV has all French channels. Every show I watch is in French they should show some English channels If people from America are coming. I mean come on it’s a hotel they should broadcast international channels. I means it’s not bad but OK.
Overall I would say this is a pretty good hotel for a few days. I wouldn’t stay here longer than 3 days 2 nights.