DOT Furniture

I am not one to take the time to post a negative review because there are always circumstances that are out of our control.
However, 3 x years ago I spent over $ 1600 on a Parasol Umbrella and it look great. I took it down and covered ii and stored it in my garage over the winter. The following spring I put it back up and immediately saw the fading on the fabric… which is somewhat understandable. We made it through the season and did get enjoyment from the shade it provided.
This year I took the umbrella out and could not believe how the fabric looked. The top ripped on all sides in the middle and the based chipped and fell apart.
I went to the store to request a solution and was told the replacement fabric is $ 600…and a replacement base is $ 250!
I was advised my warranty is only good for a year so I am out of luck…“but sir, you can buy a new one that we have on sale for only $ 1300…you may as well just get a new one“
I could not believe my ears. I work in the service industry and would be embarrassed to treat my customer this way.
I only hope this review sheds light and helps potential customers avoid spending hard earned money at DOT Furniture. This company lacks integrity, customer service, and does not have any loyalty to stand behind the products they sell.
Good luck if you do make a purchase from these rip off artists.