Bought a Solo sofa from them three weeks ago. Hasn’t been delivered yet. It cost $ 899 plus tax. Last week, I received an e-mail with the new sale: that if I buy $ 1000 of stuff, I get a $ 250 lamp for free. I contacted EQ3 to ask if I can get the cool-looking lamp if I add more purchases to my $ 899. I also said I would have waited two weeks for the new sale had I been informed. Customer service in Winnipeg said that they wouldn’t offer me the new sale unless I buy another $ 1000 of stuff. I replied and said that I was disappointed and that my brand loyalty just disappeared. It obviously didn’t mean much to them.
Andrea B.
Place rating: 4 Ottawa, Canada
This is a obviously a great place to go if you are looking for the latest in home furnishings and for custom looks, but it kicks ass if you’re searching for a house warming gift! There are items available for any kind of budget and they are all super trendy, yet fantastically functional. They have great things for the kitchen(multipurpose pasta tool anyone?!) — this is LIFE-CHANGING) and living areas that are modern but fun. When I have money to drop, I’m going back for their tree trunk stools. And probably a dozen other things that I simply must have.
Coy W.
Place rating: 3 Ottawa, Canada
This EQ3 location is pretty cool! I’ve been furniture shopping the last little while and finally dropped into here to check out some pieces. The location is right in the heart of the Byward Market. The building is pretty old but has a lot of character with extremely high ceilings, exposed brick and very uneven floors. The stairs creak and are also very uneven but it’s very cool feel to the store especially with the way it’s laid out. When I walked into the store I was greeted by the staff with a big smile. They’re super nice and helpful. Looking through the furniture in the store you will notice some pretty neat items but many reminds me a lot Ikea items. The unfortunate thing is some of the quality seems the same with a mark up in price. The lighting from E3 is probably my favourite things from this store. I didn’t end up purchasing anything and my rating is with respect to the EQ3 items itself. The staff is great and the store has a lot of character.
Darren M.
Place rating: 4 Ottawa, Canada
I not only could spend a lot of time in this place but a lot of money too. In fact the store is so cool that I would love to be able to just buy the space and turn it into lofts. EQ3 has a pretty sweet location staked out in the Byward Market in a really neat three level store. This location is well setup and attracts a lot of young condo and home owners. Despite it’s prime location I’ve never found the store to be crowded. The prices are more than your typical furniture store but most of their items I would say are still reasonable. Once in a while I’ll see something and ask«Who would pay a couple of thousand dollars for a chair that looks like THAT!?» but overall I’m a fan of their stuff. The employees are attentive and are staged on each of the three levels.