Resource Software International

Specialties

Founded in 1990, Resource Software International Ltd. (RSI) develops, manufactures and distributes total communication management solutions. RSI is focused on providing ShoreTel customers with training and resources that offer insight about the health of their communication ecosystem. Our portfolio includes a broad spectrum of applications including call accounting, real time and historical call center reporting, CRM integration and emergency notification. These products help consolidate communication activity, monitor critical alerts, reconcile telecom expenses, highlight detrimental quality of services, discover system hacks and manage the health of communication networks resulting in a more dynamic, responsive and productive communication ecosystem.