Lucy’s Prom and Bridal

Went to Lucy’s after seeing the reviews on Unilocal to have my wedding dress altered. The ladies did a decent job, nothing that really blew me away like some of the other reviews. The customer service is all over the place! They don’t listen to your suggestions and get irritated if you don’t like what they want to do. They are sweet when there are other customers in the store or they are taking your money. I wanted to pick my dress up and store it at home while they were doing renovations and reassured them I would be back, and I literally had to go back and forth with them to get my dress back! I did go back in the end because I heard they are good at what they do and wasn’t sure where else to go. I think I am more happy that I never have to deal with them again and my dress isn’t ruined! I also found it annoying that they never answer their store phone…
Overall I do not recommend this place if you want to be put at ease and feel confident that everything will go smoothly. I wish them well but have no intention of returning!

What a great shop! I dropped my wedding dress off there for alterations. The staff is incredibly friendly and knowledgable. I have no doubt that it will be done with precision and professionalism. Highly recommended!

O. K…so, I’m a Dad with 4 teens and I’m doing a first time review of a ‘dressmaking ’ shop.
That fact alone should tell you how much this little shop has impressed me and my family. This review is more for their exceptional skill at alterations and repairs than anything else.
It all started with my daughter’s 2 prom dresses (which took 9 months to find btw !) that needed to be altered. We kept hearing rave reviews from a bunch of people about this place called Lucy’s — so we checked them out. The amount of time this place took to do the appropriate measurements was really impressive — they were very patient and meticulous in their work. And once they came back — WOW… they looked like custom made garments. It was like night and day and after trying them on and taking them home, my daughter couldn’t stop grinning all the way home. From that point on, Lucy’s is the only place my wife and daughter will go for alterations.
Then, one of my daughters’ ’ expensive ’ parkas had the zipper break. Talking to 2 other shops, one said it was too expensive to fix and finding a proper zipper would be difficult, the other said it was also a ’ difficult ’ repair and would cost over $ 100+++. At Lucy’s, they were able to just look at it, smile and say ’ no problem ’ — all for less than $ 50. Lucy’s repaired it and it came back as good as new.
In my case it was zipper issues as well. Our puppy somehow got a hold of my ’ very expensive ‘leather jacket and chewed the zipper apart. And, the zipper on my favorite 20 year old parka finally fell apart. In both cases, Lucy’s came to the rescue and did a super job of replacing both of them… and all for dirt, dirt cheap price… and both looked just as they did before. Perfect !
So, if you’re in need of alterations and repair from a shop with exceptional skill and cheap prices — you can’t do any better than Lucy’s.
Highly recommended !