Smith’s Pharmacy

Large selection of supplements.
Service is not very friendly, if you ask, she (I think her name is Sharon) will tell you to get the most expensive one, even though there are cheaper options.
Sometimes pushy, if you decided not to buy, she will show you that she is upset, a bit judgemental in my opinion.
There is only 1 person knowledgeable of the supplements, you have to wait for a while to get advise, especially when they are busy on the first Monday of the month for the customer appreciation day.
You have to keep printing and bringing the coupon for this program, you can’t show it from your smart phone.

Okay let’s cover this outfits best attributes. Staff are quite knowledgeable and generally are eager to assist you with your concerns. The selection of supplements and natural/​organic products are abundant so most likely you’ll find what you need here. Now onto the negatives… the prices aren’t cheap and are higher then other comparable outlets. Also they have this thing called a customer loyalty program. Let’s just say keep your receipts and check your points balance as my account had to be manually «adjusted» because their POS system wasn’t properly tabulating my earned points correctly. On multiple occasions I had to keep asking the staff to explain why my points balance was ZERO and yet I had a my sales receipts showing all my past purchases? No call or email as promised by management for weeks on end? Finally they updated my account much, much later as the staff/​management didn’t seem to give a hoot? They’ve lost a lot of my business to other alternative healthy food stores as I rarely go back unless it’s something specific.

The worst customer service I have ever experienced. Like the previous poster, they do not inform you of any changes to the cost of your order, due to shipping etc… even after contacting them to ask specifically for that information. I did however receive an extremely unprofessional email from their shipping department, it was so odd I thought for sure it was spam.
With all the great online shops to purchase vitamins, it shouldn’t be too difficult to avoid this one.