Kintec Footlabs

I came in here today for the first time and was instantly greeted by a lovely sales lady who helped me pick out some insoles for walking that were within my budget. She was quick, efficient, and very friendly. I will definitely be returning!

Very solid 4.5 stars lol.
It’s a 5 for service & knowledge – couldn’t believe how Samantha gorgeously and graciously showed me their back room just on therupetic insoles, based on the type of physical activity; must’ve been around 12 different ones from cycling, court, ‘hockey’, etc.
For a young lass, she sure knows her stuff. Was also impressed when she showed what a good running shoe should be about, based on 3 factors:
1) heel support
2) strong centre bend
3) no twisting of soles
For the men’s selection on the far left wall, a good selection of Mizuno, Asics, New Balance – you know this is a serious runner’s store. And many top-​end prices, around $ 200.
They also provide gait analysis so like i said, it’s pretty custom.
But it’s not here for value, thus the lack of 5 star. For $ 500, you better have a really good extended benefits plan ;)
Free parking in front, a bit seclusive as it’s in an alley sort of, behind Hurricane Grill, I’m guessing…
Amex good.
They also sell knee braces, on the left side after their counter.

i recently developed morton’s toe (2^nd toe is longer than big toe) and/​or morton’s neuroma… painful…couldn’t ski for more than 2 hrs (despite having custom footbeds)…saw dr dixon on north shore and got xrays done… then custom orthotics (boy all that support under my high arches initially felt weird).
decided i needed to get my ski footbeds built up with metatarsal supports… so went into kintec on the north shore… Phil (a UK chap) had them ready the same day and only charged me $ 15…I was impressed.
then i realized my rehab had to go further at home too… my $ 5 ‘army and navy’ sandals with no support weren’t going to cut it (actually I was constantly icing my foot at home)…so CChris, another rep at the store, helped me check out Sole and Montrail sandals… didn’t like the one toe strap, however (prefer heel strap too)…then it was suggested to look into the Birkenstock Milanos… initally was reluctant as my image of Birkenstock is either university yrs or some grandfather wearing them with socks… but decided to try ‘em out… and have been MOST happy that I did.
so thanks to the good service and suggestions at Kintec.

Fabulous service!
I have been running for a few months, and started having some knee problems. The physiotherapist told me I definitely needed to get orthotics for my runners; customer ones cost hundreds, but a good quality ‘off the rack’ model is much cheaper. Headed to North Van for a hike, we stopped at Kintec.
What a delight! We were acknowledged right away, even though the staff were really busy. After explaining the issue, we were given a complimentary ‘walking style’ evaluation, and detailed recommendations for insoles. The clerk gave us several options, explaining the pros and cons of each.
In the end, although we had only planned to shop for me, my partner bought orthotics, too. Also, there’s a money-​back guarantee if they don’t fit right, or don’t do what they promise.
Big thumbs up for Kintec!