Chatters Salon

I don’t use their services. I only buy product from Chatters at Queensborough Landing but not after today. The blond woman working went out of her way to keep me waiting and I wish I knew why. She finished up with the customer ahead of me and was very pleasant with her but when it came to be my turn, she walked away from the register, wouldn’t make eye contact and just took her time wandering? There was no else in the store but me. Not very nice and certainly left me feeling like my business is not important. I could understand if I’d been rude to her or was grumpy when I arrived but I was smiling the entire time and hadn’t said a word to her until she finally decided to process my purchase after avoiding me for as long as she could.

I love this place! The service was incredible. All of the staff was very friendly and courteous. Gotta love the fresh coffee on site as well. I am extremely pleased with my cut. I have difficult hair, and it’s very hit or miss for me to find a stylist that can work with it. I will definitely be back

I have attached photos of before and after– check them out!
The situation: I had a previous stylist try to tone my ash brown hair and she made it reddish instead. I went back to her to fix it and she lifted my hair and then deposited colour that left my hair bright red and orange! I couldn’t leave the house and panicked so i put dark dye to cover everything and was left with dark reddish patchy hair.
In comes spencer! A friend recommended him to me and i doubted anyone in the world could fix the mess of the situation with my hair!
Spencer listened to all my concerns, explained all my options in detail, and discussed what he could do.
I don’t know how he did it… but he turned my blackish red hair into a dark ash blond colour with dimension! in one sitting!
He was also such a joy to talk with and i left with a free gift and coupons! To get back to where I was is going to be a process but i feel like a million bucks with my hair and i really feel he performed a miracle!
Chatters is wonderful and welcoming, i recommend them to anyone!

Amy is truly gifted in the art of hair and style… I have been to Sebastian Hair, CA, and to many other including Laurent D and this woman can keep up with the best of them. No more $ 400 cuts for me… But still get the quality I look for!
Check her out at the Lougheed locale.
She’s the next best thing to my So. Cal stylists!!!

This Chatters salon is amazing, it’s the only place I go. Michelle R. is amazing at colour, especially if you want something really fun and interesting, and, because I’m a young woman with short hair, she’s the only stylist I trust to cut my hair and not make me look like a mom. Everyone’s really professional and they always have great deals on, and an amazing product selection. Can’t recommend it highly enough.

I love this salon and I have been going there for a few years now. I recently met Ashley who took care of my hair after me trying to bleach it at home– haha.
She did not judge me but took extra care to make sure I was happy– even if I had to come back twice. She wanted to make sure I was 100% happy with my hair — and I am. Thank you so much for being so amazing!
The rest of the staff seems very friendly and helpful too. Plus I love that when you spend over a certain amount on your hair services you always get a free gift– sometimes its shampoo, conditioner, flat iron spray.
I recommend this salon!

This salon has amazing staff that is very friendly and highly skilled. I would always reccomend this salon. Prices are higher than I would usually pay but well worth it. Ask for Aimee for a great haircut!

Fed up with my uneven, mousy hair colour, I called Chatters to set up an appointment for a single-​process colour. The receptionist was able to fit me in that same day! I love when this happens.
Spencer was my stylist. He took the time to educate me a bit about colour theory and we arrived at a plan for my colour. I thought he would just slap on a single colour for my entire hair length, but he actually mixed up 2 or 3 colours to make sure that my damaged ends and my previously-​uncoloured roots ended up the same shade. Spencer was great company to chat to (important if you have to spend the next hour with someone!) and his coworker Nicole was likewise friendly and helpful in grabbing me magazines while I was stuck in the chair.
But the real highlight? The finished product. Lordy, my hair has never looked that good. I have no idea what he used on it (I should really go find out and buy a lot of it) but it was the silkiest, smoothest texture I’ve ever experienced. And straight as an arrow. And he didn’t even *look* at a flatiron. Spencer, you did a beautiful job.
A relaxing afternoon with friendly and entertaining people, a bit of pampering, and beautiful rich brown glossy hair at the end? for $ 80? Done and done! Can’t wait to be back.
Oh, the practicals:
Parking is not a problem. Getting there on transit is. The salon is also a beauty supply store, and they have a wide selection of hair care products, tools, nail supplies, bath stuff, et cetera.
Hours? Unsure. Probably 10 to 5, or so. They’re open 7 days a week.

*** To state first, I have not had services done here, so this review is based on product***
Newly reblondified after stints as both a brunette and a redhead, I needed some purple shampoo and blonde friendly conditioner to maintain my new highlights. This Chatters is an outlet, so I had to check it out to stock up.
The product area is large — there is so much hair product funness I didn’t know where to start. The first fist pump arrived when I spotted a bulk size bottle of my AG Silver Fox shampoo (it is for blonde and silver hair) on sale for $ 23. To put this in perspective, the last little bottle I bought at a salon was $ 20. And this one is like 3 times the size.
I had a good look around; they have all the cool hair products, including my personal favorites: Bed Head (for styling products), Redken (best shampoo/​conditions to fine/​colored/​damaged hair), CHI (strengthening and shine syrums) and my new favorite the Sexy Hair line (shampoo and conditioners). They also have pro hair tools, on sale at this location, and a good nail section.
The staff was really friendly. I was there for a bit and they periodically checked in to make sure I was doing okay. I’m one of the shoppers who hates being bothered but will inquire if I have questions. They never hovered (which really pisses me off when I shop).
So, I got:
— Bulk bottle of AG Silver Fox shampoo (as mentioned)
— Bulk bottle of Redken Blonde Glam conditioner, regular price $ 40 on sale for $ 20 (again, a small bottle usually runs $ 15 to 20).
— Sexy Hair Chocolate Soymilk Shampoo, $ 12 reduced from $ 17
— Hot Tools small hair clips, pack of 12, I think they were $ 4 or so)
— Clear plastic non-​snag elastics, pack of 300, $ 3
The Sexy Hair Chocolate shampoo was an unnecessary buy — but it was on sale and my god it smells like chocolate. I asked one of the girls working there if she had tried it because I hadn’t used Sexy Hair shampoo or conditioner and she had very positive feedback (it’s a light shampoo, good for my fine/​colored hair). I almost bought a bottle of CHI Silk Infusion (on sale for $ 7 from $ 13) but I have been stock piling on CHI and figured I was doing enough damage.
Now, this was last week so the total has been exactly forgotten, it was in the $ 75 dollar range after tax. I know this sounds like a lot — but the AG shampoo will last me up to one year (you don’t need to use a lot of it), the Sexy Hair probably 3 or 4 months (I rotate it with the AG since the purple shampoo used each wash can tint your hair), the conditioner probably 6 months, the clips until I lose them (PS: they hold hair aside well when styling), and the elastics, well they will last for 300 hair ties.
The only thing that loses a star for me, was while they do have a fantastic selection of straightening irons across different price points, they curling iron selection was weak and I am in the market for a 1.5″ iron.
If you like salon hair products and tools, but not the salon prices I would definately recommend going out of your way to stock up here!