Gare d’Autocars de Montréal

Bön, il a eu amélioration depuis l’ancienne gare, ça, c’est garanti! Sécurité, Presse Café, dépanneur Multimags, indications claires… impossible de s’y perdre.
Par contre, côté accès au métro, ça craint. Il faut marcher longtemps longtemps, et là, dans ce long et plus ou moins sombre corridor qui nous fait visiter en passant l’ancienne gare, des mal-​aimés de la société fument, dorment et tendent la main pour un peu d’argent en échange d’une porte tenue.
Mes suggestions? Une prise en charge de ces individus en manqué d’amour, un tapis express gare-​métro, un bistro, une rénovation des lieux laissés pour compte autour qui transmettent leur mal de vivre et, pourquoi pas, quelques stations de travail pour les gens en transit. Là, on se reparlera pour le 5 étoiles.

La gare est bien située, et ils viennent de refaire la porte avant, qui était un tourniquet pas pratique, et maintenant est une porte automatique
Il n’y a pas beaucoup de commerces dans la gare, juste de quoi acheter un peu à manger, à boire et quelques magazines
Par contre, il y fait bien chaud et il y a tout le temps des agents de sécurité

The new and improved bus station of Montréal — completed and opened a few years ago.
What a contrast from the old, sad and dreary bus station! The new station is modern, clean, brightly lighted and organized. This is the ultimate hub for all bus traffic in and out of Montréal, destinations ranging from domestic to US (e.g. NYC, Boston). From the Berri-​UQAM metro station, it is a few minute walk either through the underground tunnel when it’s chilly outside or from outside when the weather is nice. Being in the new station feels much safer and cleaner for a frequent traveler via bus.

This bus terminal is clean crisp and feels very new. Catch your airport express bus here (747) if you are going home. Transit system in Montréal is really great.
Don’t rent a car, get the convenience of a quick ride via the bus or metro.

This bus terminal is clean crisp and feels very new. Catch your airport express bus here (747) if you are going home. Transit system in Montréal is really great.
Don’t rent a car, get the convenience of a quick ride via the bus or metro.
The terminal was very clean and very few people going to the airport on a Saturday morning.

I passed trough there several times, always coming from or going to Quebec city or further East.
From all the bus terminals I’ve passed trough in other cities both in Canada and the US, this is my favorite. It is clean, feels secure/​safe, the staff is nice and you can easily find your way to the correct bus or to the metro station.
Oh, and it has free wifi! The wifi is limited: it’s supposed to log you off after a certain time/​after a certain amount of data (I don’t remember which), but I never had this experience. Either way, even being limited you should be able to do whatever you need to do or to pass the time whilst you wait for your bus.

Wow, Greyhound on the East Coast is so bad that I’ve taken all measures to avoid taking it to NYC or Boston ever again. Now I need to go to Ottawa, and find that Greyhound is the only bus that runs there.
In addition to charging $ 23 one way for a 2.5 hour bus ride, right before one clicks «Purchase,» one sees that they have tacked on an «Adjustment — Service Charge» of $ 6.
What precisely is this «service charge» for? Greyhound claims it’s for updating and repairing their bus stations. Apparently this last minute service charge has been instituted in all Canadian web transactions for a few years– and their bus stations still look the same.
Read: This is a «Bait and Switch» tactic to get more money at the last minute. Why not be upfront and list the total charge right away, like a regular honest and customer-​oriented company.
Greyhound staff are ubiquitously tone-​deaf to customer complaints of all varieties. When any customer expresses a complaint, they respond, robot-​like, repeatedly with the same vague, blanket statement which never addresses or even acknowledges the issue the customer is concerned about.
If this company did not have monopolies of routes on half the East Coast, I surmise they would be out of business by now… I usually don’t post very negative reviews, but this company is just audaciously bad.

Nice bus terminal in Montréal, Quebec Canada. We took the Orleans Express bus from here to Quebec City.
This bus terminal was clean, and the staff was helpful. I am not used to that when I go to bus terminals. Normally, bus terrminals are crowded and dirty. This one was not like that. I liked Gare d’autocars de Montréal, and I would go here in the future for another bus ride.

It was my first international trip and I was excited to visit Canada, a country that I heard was so clean and neat. The bus station looked spotless. I was not a fan of the multiple stairs I had to maneuver to get to the metro. It was killer on my knees, especially when you’re dragging along a suitcase. Where are the elevators? escalators?

Mouai on va dire qu’il y a pire pour une gare mais il y a aussi beaucoup mieux quand même. C’est principalement ici que se passé les plus gros transfert vers les autres villes de l’est canadien ou les principales villes du nord des États Unis.
Comme ça a déjà été souligné dans les autres avis c’est effectivement très bien indiqué et les lieux sont vraiment super propre.
Le personnel est génial, c’est la raison pour laquelle je mets 3 étoiles et pas moins mais par contre mon dieu que c’est inconfortable.
C’est ici que sont desservie les principales villes Nord américaine ou Est canadienne. C’est également ici que vous pouvez prendre le 747 qui est le bus desservant le centre ville de l’aéroport avec un voyage simple à 10 $.

Always late and no matter what, discourteous. Their wifi is not even working half of the time. I’ll try Amtrak which seems to have much better reviews. I had too many bad bus rides.

Tout d’abord, c’est un peu bizarre de dire que «je suis fan «d’une gare d’autocars, mais bon! Les seuls points que je souhaite souligner sont la propreté des lieux, le fait qu’il est très facile et rapide de se procurer ses billets aux guichets libre-​service et que les employés sont sympathiques. De plus, il est extrêmement facile de se diriger, car tout est bien indiqué: les arrivées, les départs, les différentes portes, etc.
On y trouve un café, une confiserie, un dépanneur (avec un grand choix de magazines) et un kiosque de location de voitures… tout ce dont on a besoin avant de partir ou lorsqu’on arrive en ville.
À l’avant, on retrouve une grande voie «débarcadère «pour les voitures et les taxis, donc pas de problème pour déposer ou venir chercher quelqu’un.

I take the bus to NYC every few months so I’ve been here my fair share of times. The bus depot used to be right up from Berri metro, now you need to go up, walk down the length of the old depot, walk down another flight of stairs, and then back up again. Quite annoying but I understand it’s for the improvement of certain aspects of the business. The staff have been quite kind to me, then again I have a tendency to stop by the grocery store before my long trip (to grab my bus food) and generally bring them the 50% off cupcakes or something of the sort. There is a small store just on the other side of the bathrooms, thank goodness its open until midnight. Free wifi, seating, outlets near the seating. They could use a more modestly priced coffee shop and perhaps one with better hours considering there are people in transit throughout the evening as well.

The station was nice, and clean. Decent options for take away food for your trip. That’s the plus.
I took three buses, 2 to/​from Quebec, and 1 to Boston. The Quebec bus rides were nice, CLEAN, and the WIFI worked. There was power at all seats.
The bus however to Boston: Greyhound, sucked. The driver was rude, hit a traffic pole as he pulled out of the station, never turned on the power to one side of the bus (I didn’t realize they had to turn on the power to the outlets). But the WIFI never, NEVER worked — so why advertise WIFI?

Brand new and poorly designed. If you’re going to NYC, make sure to arrive an hour early, it gets very busy, no matter the day or the time you’re leaving. There is only one café, so you’d better bring your own food.

La gare d’autocars de Montréal est la nouvelle désignation dans un nouvel édifice de l’ancien «terminus voyageur» qui était situé un peu plus au sud (dans le même quadrilatère). C’est le point principal d’où partent et arrivent les autocars interurbains à long cours vers des destinations aussi exotiques que Ottawa, Québec, Toronto mais aussi Boston et New York (avec des connexions vers à peu près toutes les destinations nord-​américaines).
Bien que plus propre, plus moderne, plus sécuritaire et mieux pourvu face aux intempéries que l’ancien terminus, je né peux m’empêcher de penser aux fortunes englouties pour construire ce bâtiment. L’argent de nos taxes ont en effet servi à construire ce scandaleux «îlot voyageur» via un projet très mal géré de la part de l’UQAM. Regardez les étages supérieurs de l’édifice pour vous en convaincre!
Située au centre-​vile et connectée (de façon un peu précaire) au réseau de métro, la gare d’autocars reste fort pratique, cependant, il n’y pas d’aire d’attente pour les voitures et il est un peu difficile de venir déposer ou chercher quelqu’un ici.

They’ve really fixed this bus station up, it looks like an airport now and is much cleaner!
There isn’t much to say except that it’s a bus station, it gets busy, and has good and easy customer service.

Nouvelle station ouverte depuis le 8 décembre 2011. Plus sécuritaire, beaucoup d’agent sur place donc aucun itinérant dans la station. Plusieurs oservices disponible: location d’auto, taxi, presse-​café, sweet factory, guichet automatique pour les billets d’autobus, service STM pour l’aéroport (747) et toujours les mêmes destination disponible: maritime, Québec, Drummondville, Ottawa et départ vers les États Unis offert par Greyhound

Not at all the stereotypical sleazy bus station, especially compared to the one on the other end of my Greyhound trips in New York. It actually looks nicer than some airports I’ve been through, despite the enormous amount of foot traffic.

Well located with the connection from inside Berri Metro, easy to navigate around to find your bus, comfortable and clean waiting areas, and in my experience friendly and functionally bilingual staff. There’s an old school café in here with some toxic coffee, but this sort of goes with the territory, no?

I can’t think of what else you would need from a bus station. It was clean, well marked, and easy to find. The buses arrive inside the actual building so regardless of the weather conditions, you can board and unboard the bus in relative comfort.
It helped us a ton that the station was connected (via walkway– that still appeared to be under a bit of construction) to the metro. However, the taxi stand just outdoors was nice as well.
And if for some horrible reason you have a significant wait for your next bus, there is a fantastic library to visit just across the street! I only wish my bus wasn’t on schedule so I could’ve enjoyed some of that.

This is one gritty ass bus station. I have never entered the station through the Berri-​Uqam metro underground entrance without being harassed/​accosted by one or two homeless guys. This is what it typically looks like: a man (or two men) ask me for some change, I say no or sorry, and then they start screaming at me. It’s either that or I give them change and they say it’s not enough and start screaming at me.
The station is right across Berri square, a pretty seedy hangout spot for drug dealers, homeless people, etc, and not necessarily the greatest place to be hanging out while waiting for your bus to arrive. The layout inside of the bus station is a little confusing and it’s easy to find yourself waiting at the wrong line by accident — I suggest asking the people in line EVERY TIME you come here what bus they are waiting for.
The bathrooms are often closed for maintenance, which really sucks if you’ve just been on a bus for 5 hours and need to relieve yourself in an intense way. Homeless people often use the bathrooms in the station and/​or loiter around the station. Security is usually pretty good about keeping the place safe, but I’ve seen a woman fall down in front of the woman’s bathroom door with a syringe sticking out of her arm, and I have had homeless people come up to me and yell at me and in some cases even try to steal my luggage. DO NOT LEAVE YOUR LUGGAGE UNATTENDED, EVER. Don’t trust security to do their job perfectly either.
Be watchful, be patient, and whatever you do, do NOT try to kill time by walking around Berri square if you’re by yourself. No matter what time it is, it’s not a good idea. I know of a man who asked someone for the time at Berri square and was immediately stabbed in response. Before taking a bus to Philadelphia once at 5 AM I took a walk through Berri square to pass the time and a bunch of guys followed me exhaling crack smoke into my face. There is a heavy police presence but senseless idiocy/​violence still exists nonetheless and there is no point in taking the risk of hanging out here.
Apart from all of that, enjoy.

Surtout connu sous ancien nom, Terminus Voyageur, le nom du principal terminus d’autocars de Montréal est d’autant moins utilisé que les Québécois né font pas de distinction entre un autobus (transport local) et un autocar (transport interurbain). Personnellement, j’ai souvent eu l’occasion d’attendre dans cette gare, principalement pour me rendre à Ottawa avec la compagnie Greyhound et à Québec avec Orléans Express. Il est aisé d’utiliser les guichets automatisés pour acheter des billets, lequel réunit les offres de tous les transporteurs qui transitent par cette gare. Aussi, si vous avez le malheur de vouloir payer en argent comptant, vous devrez faire longuement la file pour passer à l’un des guichets pour vous faire servir en personne. Cette gare, qui est vieillissante et qui est supposée déménager de manière imminente depuis au moins 10 ans, serait quand fort acceptable si ce n’était pas de l’omniprésence de nombreux itinérants, qui solliciteront votre pitié de mille et une manière ou qui utilisent tout simplement l’endroit pour dormir. Bref, il s’agit d’une gare très ordinaire, à laquelle je vous conseille de préférer la gare de trains Via Rail ou l’aéroport de Montréal, si du moins votre destination s’y prête.

Unfortunately this review will not help anyone in that if you want to take a bus, you practically HAVE to travel with greyhound.
I wish I could say you get what you pay for, but in this case I feel I paid plenty. $ 140 dollars roundtrip for a trip from NYC to Montréal.
on my way back I arrived over 1 hour in advance for my trip at 5pm on an express to NYC. By 5pm they said the bus had been overbooked and a second bus would be needed that would depart at 6pm and would go local. Way to slump a great vacation. Not only did it NOT depart by 6 but it made all of the local stops only to not pick up any passengers.
This was an unfortunately trip from hell and I didn’t make it back into NY until 2:30 am. Called customer service and they have no recollection of the overbooking.
Greyhound gets a huge FAIL for ruining my travel experience. I’d expect this if i paid $ 40 dollars round trip Fung-​Wah style but not from the big corporate monster. I hope some Greyhound executive reads this and refunds my trip. maybe I’ll reconsider the rating.
This review is for Greyhound services and not the bus station. Bus station is perfectly located in Montréal, close to multiple hostels and B&B’s on Sherbrooke.
…damn it so frustrated!

Ahhhhh… There’s nothing like pulling into your final station after a long bus trip. Luckily, this bus station is in a location that makes it easy to get from here to your hotel with the least amount of effort. Our hotel was only a short 2 block walk away.
We spent a little more time here on our trip back and I would suggest anyone leaving out of here to come at least 30 minutes before their bus departs because there will probably already be a line. The staff here was some of the friendliest that I’ve ever encountered in my travels and they got Passports and tickets verified quickly and we were on our way!

If you are planning to take an intercity bus this is the main bus terminal in Montréal. From what I heard, this bus terminal was revampted a few years a ago. You will find there a coffee place, a small book store and ATM machines. It can easily be reached via the subway, city buses, by taxis and by car. There is even a bus connecting with the airport. The bus ride will take you between 40 and 60 minutes from the airport. By taxi it’s more or less 20 – 25 minutes.
There are different ways to buy your bus tickets. Either the traditional wait in lign at the counter or by using the self service interactive terminal or on the bus station website. Worth to mentioned, their website is really bad! Try the website of the bus companies stopping there! (Limocar, Orleans etc.). They are much better! Just to give you an example, it not possible to find the address of the bus terminal on their site! That’s quite ridiculous.
Overall it’s a good transit station. It’s nothing fancy but it does the job! A small detail there is free wifi in the bus terminal and in most buses connecting to this station.