TD Canada Trust

Stay away from TD Banks.
This location just recently opened in this plaza along with Walmart Super Center & Sally Beauty, 5 Guys & LCBO. My family member had trouble with the ATM machine a couple times, one time it accidentally ‘ate’ one of her $ 100 bills & I should have stayed away but no. As I expected from the attitude of their representative over the phone, the financial advisor at this place rolled her eyes at me when I attempted to solve my case of being charged 10 times for an NSF (each amounted to $ 48). She waved 3, told me I should feel ‘lucky’ they even considered it. Oh ok. So I paid the rest & bid TD good bye.
Not sure where to start with TD but I finally did my research after closing my account with them & found out how terrible they are — got sued millions for being careless with investors’ money & for their crazy NSF charges.

This TD was one of the first spots to open up in this new-​ish complex at Dundas/​Jarrow. With the Costco being one of the last units to join the crowd.
Anyway, this particular bank is fairly nice with couches, a «reception desk», a coupla ATMs right at the entrance, and most importantly, a FREE coffee machine. I have taken advantage of this even after using the ATM!
(Btw, robbers don’t even try ripping this branch off ’cause each time I go, there is always a security guard on-​duty.)
I just stopped by this particular branch today in order to withdraw USD and I had to speak to a teller. The teller was quite helpful in informing and offering me an increase on my credit limit, discussing other options for a more beneficial credit card, etc. Are they really helpful or just on some kinda commission?
Anyway, I only have a TD bank account, but I find that most of their tellers are really customer focus-​based and friendly. And I hope this is true for other branches/​banks as well!