Holiday Inn Hotel & Suites Mississauga West – Meadowvale

This is probably the least guest focused Holiday Inn Express I have ever stayed at. The service was pretty much none existent. Our room looked clean on the surface but the walls were smeared with something in the bathroom and in the sitting area. It was very noticeable so this tells me housekeeping just doesn’t care and I can only imagine what else they turn a blind eye to. The breakfast people were exceptionally rude. When we arrived at the dining area there were only 2 or 3 tables taken and pretty much wide open seating. One of the service people there kept saying sit there, sit there, sit (pointing to a table) like she was scolding children, even after we had put our stuff down where we originally wanted to sit. I’ve never heard anyone in service speak that way to two grow adults. This is all together unacceptable and the only thing I should hear from you, breakfast lady, is good morning, can I get you something and other such pleasantries. Management needs to have a talk with her.
Also, the family we were traveling with booked the same room at the same time as us, paid for breakfast and were told they had not. We paid the exact same amount which means they did pay but the staff wouldn’t budge. It was embarrassing for everyone involved and really a stupid policy. If a kid eats some of their parents bagel or muffin they are charged almost 6 dollars cause it’s not on the free kids menu. I don’t know how someone is supposed to tell their kid, no you can’t have a piece of watermelon from their fruit salad cause it’s not on the special menu. It just seems like this location makes everything difficult for no apparent reason. The lobby is nice, I’ll give them that.

I booked one room two queen beds. For two nights. The room cleanness was ok. No hot water at the shower. Just warm water at the sing to wash your hands with. No shampoo at the bath room just bar soap. No disposable foot wear provided. I dumped food in trash can and no body change its plastic bag the other day. The house keeper just fixed the beds. The design of the hotel looks nice. Free parking. Breakfast not include. The electric hub has no USB port and it loosy little bit .if you just touch any cable it will fall off from the wall outlet. The overall experience was (ok) but (not that bad) at the same time beside the cold shower water. I stayed from jan 4^th 2016 to jan 6^th 2016

Although I live in Toronto, I decided to stay here for a three-​day convention I attended instead of driving every day.
Quite possibly the worst hotel I have ever stayed at, and I have travelled often.
For a start, the people at the front desk acted as if they didn’t know the meaning of «check in». One person wanted to pay cash and that threw them for a loop they never recovered from. Several people in our group had their bills screwed up, with no apology. One lady was triple-​charged on her credit card and it took her months to get her money back.
The room was clean and the maid was very nice, the only bright spot in this place. Bathroom was tired but clean.
For some odd reason they took a medium-​sized room and put two queen (or maybe king) beds in that space, resulting in extremely cramped quarters. You had to walk sideways almost anywhere in the room to get around the furniture. For two people there was only one chair in the room, but the front desk did begrudgingly send us another, which we had to wedge between the two giant beds. There were about 6 large pillows on each bed, so I had to throw several of them on the floor to be comfortable, causing even more congestion when walking in the room.
The room, and indeed the whole hotel were blinding hot. I mean really hot, everyone was dripping with sweat for the three days. Another phone call to the desk brought a man to the door who was not surprised, he just informed us the air vent and machinery were broken. He spent five minutes fiddling with the vents etc. with no result, then scarpered when I wasn’t looking.
Water in the fridge was $ 4 for a small bottle. We left it there just on principle.
The restaurant: Dinner: Blah food, nothing fresh, mostly canned and frozen. For $ 17 for fish and chips I expected real potatoes, not the frozen crap that arrived. Nearby table got a hair in their food. Service was slow and careless. Due to the location of the hotel there is nothing else to walk to so we were trapped.
Breakfast: I went to the restaurant to get a carafe of coffee (about five cups) which I heard was possible. The waitress gave me about 4 little milkettes, and refused to give me more without charging me an exorbitant amount of money. Nasty attitude. The buffet breakfast, which we had later, was overpriced, with very little choice and once again made from frozen or canned stuff. The omelet (only option) was dry, and watching it being dumped into the warming pan from a great height by the kitchen staff made it even less appetizing.
You can get a coffee from the front desk any time (I think), but they actually charge for it. Give me a break!
Catered lunches during our meeting were boring. The only good thing about the catered food were the excellent selection of drinks to go with it, and the teas.
During the three-​day convention we were in different meeting rooms and each one was hotter than the other. We were told that the heat could not be adjusted from an uncaring staff who had heard it all before and couldn’t be bothered.
Go there at your own risk, it was very unpleasant.

We only paid $ 70 a night (through Groupon) so theres mixed feelings. Everything was subpar. I was annoyed by the fact that one night we came in (at 9pm) and they were drilling the whole floor. We got there and the workers looked at us like we were an inconvenience, and they kept drilling til about 11pm. I think there was only one or two rooms being rented. Anyways, we cashed out or free drinks in the hotel «bar» and I felt sorry for the lonely bartender. The bar was a plastic cart in a conference room of some sort. But she was awesome and poured my glasses of wine all the way to the top. And these weren’t normal glasses of wine, oh no. These were like, double the size of anything I’ve seen in the states. So essentially I got a bottle of wine for free. We took our booze back to the room and fell asleep. At around 4am I woke up to something that sounded like gunshots. I’m sure it wasn’t that, but once again they had people working on the floor. I mentioned something when checking out and they basically just said «whoops, sorry…». Next trip to Toronto, we’re staying closer to the city. But even if we want to save a little cash, I’m not coming back to this place.

This is a great hotel. They have renovated and it looks absolutely amazing. The décor, the set-​up, the whole ambiance is great. The rooms are also just as great. To me they are comparable to any other 4-​star hotel. I booked this hotel through priceline and I must say that I got lucky. They have their own parking lot, no extra costs for parking, and it’s a safe area as well. This is located in the heart of the business district of Mississauga with a lot of bank headquarters around the area. It is also located right next to the major highway (HWY 401). It was a great and pleasant stay.
Definitely recommended!

Hotel is just completing a major renovation and looks fantastic. Not the rooms match the people and service. I recommend staying here every time.

I’m here for a week with my Company using one of the conference rooms for training.
I have mixed feelings about the place. Although the room is nice, and everything seemed to be well organized, the food seemed to be very mediocre.
We have a nice big room, that’s always on time with coffee, lots of tea selection and the proper utensils. Breakfast for us was always fruit (melons usually, so cheap) and muffins/​pastries (not the healthiest). I would bring in my own yogurt and berries.
During the afternoons, we’d get cookies (but I would like to have fruit). The cookies weren’t warm, but they were tasty and sweet and fatty. Yum.
Lunch was mediocre. Burgers the first day, creamy soup, some creamy chicken the next day, some creamy pasta the next day with creamy chicken. It never tasted very good. Desserts were some cakes which were okay.
It’s no wonder everyone is sleepy and feeling groggy after lunch.
I was impressed with the service. They lady would clear our tables, give us soup etc, and she was really friendly.
They have free wifi here, and the password changes Fridays.
We usually go across the street to the Four Points, but it’s all the same old.
Beats me why we have to have a training so far in Mississauga when the majority of the people are all from outside of the city!
edit: oh man, the last day lunch was «do it yourself sandwiches. bread, and cold cuts. Wow how lazy

Stayed here once on business and spent most of the night trying to get online. Multiple WiFi signals were a major pain, and the connection kept dropping out. Nice room and comfy bed though.