Eggsmart

I went here with my family and the server we got was absolutely miserable. When he came to greet us at our table his face was stone cold and voice was monotone. When giving our orders he quickly rhymed off a bunch of options and expected us to respond right away. He was super bothered when we took more than 5 seconds to think. We paused to think not because we didn’t know what we wanted but because we were trying to make sense of what he was asking. Normally I like options but if u are going to give them, then get the order right. He asked us if we wanted our Benny’s soft-​runny, medium or hard. We said runny and it came out hard. We asked for no butter on our toast and it came with butter. One of our orders was a salmon Benny and the smoked salmon came out cooked, likely because it was sitting under the warming light. We sat around and waited over 30 mins for our breakfast to come out. We noticed that another table who came and ordered after us, got their meals firsts. When we told our server the benny’s were hard, he huffed and puffed and looked like he was gonna blow a gasket. He looked like he was gonna take our dish and chuck it in the garbage. I hate wasting food so I just told him we would eat it. He did offer to give us a 15% discount, but he was upset and kept blaming the cooks for not following instructions. It was clear the eggs were done right, he just left it under the warming lights for so long it cooked. I do however want to give credit to two other lady servers who were working there. They were friendly and working really hard. The whole time we were just wishing they were our servers. Our server was lazy and pacing around doing nothing, while these two girls were super up beat, friendly and filling up customer’s coffees. They were clearly working super hard to keep everyone satisfied. This is a breakfast joint and a customers start to the day. This server left my family and I leaving upset and bothered that we had to go through such an experience on Family Day. We ended up giving a larger tip but it was for the other girls because it was clear they pooled their tips. We didn’t want them to be penalized because of this one server. Needless to say, if I go here again and I see this server I will be taking my family elsewhere.

Very friendly and efficient service! Servers offer coffee and tea refills often, and almost always have a smile on their face. The food was pretty good, I ordered a bacon and egg breakfast with their «specialty homefries». My bill came to about $ 11.00 which is reasonable. Will definitely be back.

I went here on Saturday for the breakfast special but turns out it’s only available on the weekdays, fair enough. So I went again on a Wednesday around 7:20am and it was not even open yet. I saw 2 other cars waiting outside but I just left right after I saw there no lights on and no staff inside. That’s ridiculous. they must have some irresponsible staff working there.

I took my family of 5 out for lunch. The place didn’t smell good, coffee mugs were dirty, the fruit on the plates were gooey and had to be replaced, the meal was missing items and we had to remind the servers a couple of times, coffee and tea refills had to be requested. We didn’t have a dedicated server — 3 different people came to deal with issues and/​or bring food. I noticed other food being sent back to the kitchen from other tables.
I will be surprised if this location is still open by Christmas. I will not be back.

I was very disappointed with this place. We came in for breakfast sat down and 2 tables came in after we did and received menus and cutlery before we did. After waiting not getting a single person to come to us we got up and left the restaurant. I wouldn’t return. Bad service.

I came here for Sunday brunch around 11am and the place was already packed full of people. The restaurant itself is quite small, so a wait was to be expected. There were only two servers in sight and I had to wave one down to ask how long the wait would be — nobody greeted us at the door. We were seated after about a 15 minute wait (party of four) and given our menus. I had the peameal benny and it was very ok. It wasn’t bad, but the peameal bacon had some tough bits which doesn’t seem right. The eggs were poached a little harder than I like, and the home fries were nothing to rave about. Service was decent, taking into consideration there were two of them running around — but they seemed pretty stressed. This place is definitely understaffed. Food is mediocre at best. On the plus side, the price is very reasonable and décor is cozy.