Montana’s Cookhouse

Awesome service went on a Saturday afternoon enjoyed the food, great company also were on the patio. I had the pulled pork sandwich and my girlfriend got the waffle chicken sandwich with waffle fries. Amazing would definitely go back and loving the new menu
The new menu is new and improved and easy on the eyes. Needs more pictures tho.

Worst Service EVER!!! Went on a date there and we sat in the Bar section. Took over 20 minutes for anyone to serve us. When we found the table had cleaning spray on it and cloth and we asked the waiter if we can sit here. He said yes walked away. We then asked can you wipe the table down and take the cleaning supplies. Maybe thats why we got no service. 20 minutes later the bartender came over to take our order. We both ordered drinks and food. I asked if I can also have a glass of water. She came and brought only me water. Why would you only bring one person water? Later my date asked for water. She came back gave him but never refilled my empty glass. What? Seriously what type of service is this place. I have been here before the service was just as bad. I was hoping it was a one off. Apparently not.

Restaurant oriented for a night out with the boys and girls catching a playoff game or chilling with friends or even taking the family out. This place has the atmosphere to match. And of course Montana’s are known for their ribs and steak. I came here on a Friday night with a friend and I ordered a steak salad plus chorizo poutine to share. The salad was plentiful, so is the chorizo poutine. What’s more, both have decent flavouring and that’s a plus. The service was decent on a Friday night where the server will check on us every so often to make sure our drinks are topped up or if the food tasted great. Will come back again.

That is really bad eating experience. Food is not tasty and just like frozen one. I need wear my winter jacket to eat, no heating inside. It is my first visit, and will be last too.

From what I remember, Montana’s steak was pretty good a few years back. But the quality has really gone down. Not only that, but the service alone was just horrific. It’s no wonder it was so quiet on a Friday night.
Upon arrival, there were about 3 other groups waiting to be seated. Not waiting for A seat, but waiting to be seated because the host/​hostess was nowhere to be found. There were about 8 or so free tables, 3 tables not yet cleaned with the bill still sitting there. The servers and bartender saw and ignored the fact that there were people waiting. Hmm. made me wonder if Montana changed to a seat yourself restaurant. About 8 minutes or so later, somebody finally came up to seat everybody.
Getting service was next to impossible here on a quiet Friday night. It took what felt like forever to finally get somebody to take our order, refill our water, and deliver our food.
Surprisingly, the antojitos were «drool worthy» as advertised. Not one bit spicy, but that’s how I would’ve preferred it anyway. It was deliciously creamy! The cheese melts in your mouth just right — not too overwhelming. Not exactly an appetite opener but it was a comforting appetizer.
Both the medium rare Fire-​Grilled Top Sirloin (8oz) and The Grand Sirloin (11oz) were meh. Flavour was definitely not there. We ordered medium rare but it was more on the medium/​medium well side. Both steaks were somewhat hard and to be honest, nothing special at all. The sweet potato fries, mashed potato, and rice pilaf were probably the next best thing out of the whole meal. I definitely wouldn’t recommend the Caesar salad to anybody who likes their croutons, because mine came with 2 pieces of croutons.
This may or may not be a great place to eat ribs (since they have the AYCE Ribs), but not a good place for steak.

Party of 10 and service was awful. Waiting over an hour for our cold food and and another twenty for them to warm it up. Overall an awful experience and would not recommend to anyone.

Went to this location last night and our waitress Susan was great with her customer service.
The food, however, was only ok. I was excited for the pulled pork menu but the stuffed chicken was quite small for the price and the bbq sauce tasted like jam :/​also, way too sweet. I’ll come back to order from the regular menu.

Montana’s ribs are my go-​to meal here. They’re succulent and savoury but I decided to try the new Chorizo Nachos for a change. I was not remotely disappointed.
It’s a great spin on traditional nachos. No lettuce which is an abomination on nachos anyway. Chorizo sausage adds a nice pop of flavour from the usual ground beef or chilli. Jalapeños, marble cheese, diced tomatoes and onions round out the toppings, along with the customary sour cream, guacamole and a creamy cilantro sauce that gives a note of fresh green flavour.
A hearty portion that could easily be shared with a date. The service as always is courteous, pleasant, and ready to please without hanging over you every second.

the good: ok desserts: the cookie in the skillet was nice n hot. the worlds greatest choc cake was … mehhh not the greatest
the bad: kapow shrimps were not sizzling and were very bland
the ugly: Peter our server. He did not make us feel welcome, compelled us to leave a tip after his rude service. Montanas should get rid of their gen x xenophobe staff.
felt we were rushed to order even though the place was empty.
even though the other waitress was much nicer.

the good: ok desserts: the cookie in the skillet was nice n hot. the worlds greatest choc cake was … mehhh not the greatest
the bad: kapow shrimps were not sizzling and were very bland
the ugly: the server. felt we were rushed to order even though the place was empty and didnt really felt welcome there, even though the other waitress was much nicer.

Not very busy but was perfect for a «date» atmosphere. Our server wasn’t the greatest because the restaurant was closing and they were putting up the chairs but no one told us. The server guy just gave us the cheque and didn’t tell us the place was closing. When we left, all the staff were in the back. Good place for a quiet date and the food was ok. Desert is kind of sweet though.

No, no, no, no.
Terrible manager, he is very condescending, cheap and has absolutely NO sense of customer service. Some of the waitresses are terrible as well. Definitely NOT getting my service again and EVERYONE that I know will also be told to steer clear.

Went there yesterday to watch the Raptors game. The staff was great there. Very attentive and very fast service.
The game was on and the bar area was full compared to the dining area. But the manager refused to turn the games sound on. Instead we had to listen to the music they picked.
The managers reason for not playing the game is because it’s a family restaurant.
In short. To all sports fans or people that want to go chill at a bar. AVOID this place. You will be wasting your time and the atmosphere is not there

I called this location in the afternoon to pick up some lunch. I ordered the fire grilled salmon salad. I’ve had it at the restaurant and it was great so I ordered it again. Stupid me, I didn’t bother checking the food. Came back to my office and firstly, the portion was TINY for $ 16.99 plus tax. Secondly, the salmon was tiny AND burnt. It honestly was an $ 8.99 salad (at the most). If it was actually $ 8.99 I wouldn’t really have cared. I’d have picked off the burnt part and happily gone about my day. But it wasn’t. It was a $ 20 salad. I’m afraid to say that this is how they treat customers who pick up and run without checking their food… but I’m sure that it is (based on other things I’ve heard about this place…).
Needless to say, I’m never ever coming back here, dining in or taking out. I suggest you all do the same. Let’s see a respectable restaurant chain take its place!

Came for lunch today with my 3 kids. Not very many people in the restaurant. The hostess was really nice and friendly. Let me just say that I’m not sexist or ageist but our server wasn’t that good. He was a grey haired older gentleman and his service wasn’t too great. He took our order and then returned 5 minutes later and asked us if we were ready to order. I looked at him and said, we’ve already ordered. Drinks were not refilled and it was hard to flag him down for the bill. The food was ok, I got the chipotle burger with fries. The fries are quite good, not soggy, even when cold. My eldest got the rib bite lunch special with fries. They were rib cut offs but were nicely cooked and flavoured. Overheard the table next to us complain about their ribs. They said that they weren’t tender, fall off the bone. Our server said that they were their new, in-​house cooked ribs, and were like that now. They didn’t pack the leftovers to go. My 2 younger kids ordered the kids meals.
It’s ok to come here once in a while, we usually go a few times a year.

I’ve been going to this Montana’s location on an almost bi-​weekly basis for nearly 4.5 years. If that commitment to this restaurant doesn’t speak for itself then… well, it should.
Also, I have thoroughly enjoyed the food, menu items ranging from novel & creative to common & staple. I haven’t had a bad meal yet (after visiting 120+ times). The staff tend to be awesome (especially Peter and Zeticia). And the prices are reasonable.
Highly recommended, especially lunchtime.

meh, nothing over the top special, i do like the ribs, and once in a while they have all you can eat ribs. only problem is you cant really eat more then two racks of ribs, it just not possible for the average person. the service is okay, the décor is very nice but its generic to every location.

Service here was amazing, as was the food. The wait for the food was just slightly long but I didn’t mind it because the food was well worth it. But really, I just enjoy drawing with crayons haha. Came here for my birthday with my boyfriend, we both got the honkin’ beef ribs combo (25.99). I had the one with shrimp with two sides, mashed potatoes & a baked potato. He had the combo with wings with fries and a baked potato.
The mashed potatoes & fries was amaaaaazing. I had the chipotle honey ribs while he had the cracked black peppercorn. We ended up being too full to finish it all though, sadly. I thought I could handle the combo, but sadly could not)):

I have now been to Montana’s twice for lunch, and I can safely say there won’t be a third. Although the staff are friendly and service is fast, the food is not up to standard. My friend had fish n chips. The batter was very crunchy and over cooked. I had a bowl of chicken soup. Tasted straight out of a can. Over priced for what I got. Could have gone to McDonalds for a salad and been more satisfied. Oh well. You win some, you lose some.

Dined here a few times. Mixed feelings about this location. I’ve had awesome service here but also really horrible service as well. However, let’s talk about the experience I had recently. We went here because we haven’t been in a long time and thought, why not! We were greeted immediately with a smile. Brought to a booth and our server was with us within a few minutes. So far so good! =)
I ordered a steak with mash potatoes with gravy and corn and my friend ordered half-​rack of ribs with a fully loaded baked potato and corn on the side. When our dishes came to our table, they looked good. (but it could have possibly been that I was super hungry at that moment) I had ordered my steak medium rare and I have to say they cooked it just the way I asked! I was very pleased with that. With that being said, the steak was huge with beautiful grill marks but it was chewy. The flavor was just not there. The mashed potatoes were mediocre at best. Only part of my meal that I enjoyed was the corn and also the corn bread that I stole off my friend’s plate. (lol)
The service was great. Never had to ask for a refill, they just kept on coming when needed. Took a bit of time for us to get the bill though…
Overall, not a GREAT place to eat but it will do the trick if you’re hungry enough. I know that they have AYCE RIBS every day now instead of just Wednesdays. I’ve been hearing good things from a few friends about that… might give it a go if I can get someone brave enough to do it with me!

Dined at Montana’s with a party of 15 for a corporate function. Our server, Jessie, was obviously a new server but his mistakes could have easily been covered up with a good friendly attitude. We ordered apps and then asked the server for cutlery. He responded «yayaya» which was very unprofessional. A simple «sure no problem» would have sufficed. After that, I placed my order while pointing at the menu to simply show him what I wanted. Having pointed to the menu, there should be no reason for a miscommunication as to what I wanted. When my food arrived, low and behold the order was wrong. I pointed to the menu and stated that I would like the ribs and the quarter chicken dinner. Jessie brought out the ribs and chicken wings dinner and then told me he thinks he over heard the kitchen say they were out of chicken. Instead of apologizing right away to fix the problem, he once again responded in a sarcastic manner.
The server responded in a sarcastic manner throughout the night not just to me but to the whole party. Orders were wrong and splitting bills accordingly took a lot longer than it should have. The server only did one quality check and did not offer any drink refills. Our party was given a 10% discount which gradually brought the bill down from $ 400. While settling the bills, the server made a witty comment about us not wanting to tip him on the $ 400 bill. The food at Montana’s was great, however the good food was unfortunately paired with a bad server.

HATED it!
I was with a group of under 20 people. We arried and we started ordering we even had numbers to help the serves out.
I had the BBQ chicken fajitas and i got all the things i order but the lettuce was old so i sent it back. When i returned it was the same.
So i ate and left but i tryed to let the manger know and her responce was we open a new bag! I was mad and i got her name and i’me going to talk to her boss.
My question is the quality of the product is what i have to wonder!!!
If i could give lower then one i would but i woudl stay away from this place! The staff doing give a crap from what i gather from that one night!

A pretty forgettable chain restaurant dining experience.
I admit to being a food snob, but I do occasionally dine at chain restaurants still.
$ 24 got me a 12oz Sirloin with 2 sides. It was cooked to order, but nothing to write about. My buddies got the ribs and seemed satisfied with them.
The highlight of the meal was my $ 7.99 32 oz Coors Light Draft.

Last night I had dinner with my family at the Steeles & Don Mills Montana’s in Toronto. It was the absolute worst experience I’ve had at a Montana’s restaurant. Upon arrival we were seated in a very crowded portion of the restaurant, while the host told us that we were not allowed to sit in the other half of the restaurant. In no way was the area reserved, and when we asked another waitress why this was the case, she replied with «it shouldn’t be, but you have to sit with the other diners on that side». We requested to move seats after the back of my seat kept hitting the seat of the person behind me (yes, I was sitting back to back with another guest — it was just that crowded). We sat for approximately 10 minutes and had the opportunity to view our menus and select our drinks, but no server arrived. Only after requesting the hostess to call our server, were we greeted by a gentleman who introduced himself and said he will give us time to select our food & drinks, then ran to the kitchen. By this time we were close to leaving, as the restaurant seemed to only be run by one server. Despite our hunger, we waited for the server to appear and called him to take our orders. We received our drinks fairly quick, but our food only arrived approximately half an hour of a long wait after receiving our drinks. Seeing past all of this, we ate our meals and promptly left. I thought that would have been the end of it until this morning my family who attended dinner last night all suffered stomach sickness, including myself (the commonality between our dishes was pulled pork). I am usually an advocate of Montana’s, along with their rib nights; However, this was an absolutely terrible combination of bad service and atrocious food, and it will certainly be the last time I consider eating at Montana’s.

For those of you who want an evening that involves paying to eat and be served, don’t expect too much from Montana’s at Don Mills and Steeles.
This is the third and last time I bring my family to this restaurant. It begins well, the server impresses you by writing upside down on the brown paper on the table, and drinks are promptly served.
On Wednesdays, when it is all you can eat ribs, the server vanishes when you are trying to re-​order ribs. When you finally get your second helping of ribs, they are half of what you originally ordered, and over done. Waiting again for another re-​order can take up to 15 minutes. The server is a ghost, and when they materialize, it is with a plastic smile and fake enthusiasm. It is a waiting game, and they are trying to wait you out so you will be full, so pathetic. If you are going to have an all you can eat night, be prompt and attentive to those that have come to eat, and stop playing games.
Beyond the aggravating wait to get your food, another aggravation comes when you try to leave. Twice I have been left without a receipt. The first time the server promptly vanished into thin air without bringing me the Visa machine! When I notified the manager, I had to wait another 10 minutes till they came with the original receipt so I could pay! The last time it happened to me, the server had difficulties operating the Visa machine, apparently it had run out of paper, and it took 15 minutes to get a receipt printed for me! Honestly, 15 minutes. In the end all I got was a plastic insincere apology, and a smile that truly said, «I don’t care». Perhaps it would be okay if I was single, but having children with you is not easy. Time is of the essence.
Other Montana’s have had better service, but this place is lacking in the basic elements that one pays to go out to eat for in the first place, food and the receipt.

I know I know… it is Montana’s Cookhouse… Another one of those boring Chain Franchise Restaurants… But the BBQ is good, the service is excellent…
Oven-​Baked Antojitos ($ 9.99) Complimentary using a coupon
— According to my dinner mate, they are spicy…
— Seasoned with Melinda hot sauce… which my waitress bring extra to my table
— meh… especially if it is $ 10! Not much substance in the dish… something I can just roll up and make at home
Pork Side Ribs and Quarter Chicken ($ 23.95)
— Mouth Watering Chicken and Fall of the bones Ribs
— The half rack is just the right size
— Chicken leg is moist and smoky!
— All the sides are excellent!
Southwest Salad ($ 13.99)
— Grilled steak, black beans, salsa, cucumber, corn, fried tortilla strips, dusted jalapenos and red pepper strips served over a bed of mixed field greens
— It sounded good in the menu but just something lacking… I blame it on the Ancho Ranch Dressing on the side…
— It just lack the kick to spice up the dish
The service is amazing. Our waitress is efficient and cheerful…
Now I just need to fill out a survey to get another free appetizer for my next visit! I think I will be back for more RIBS!
PS Please don’t take me here for my birthday! I don’t want to wear that silly helmet!

Places like Montana’s are good for what you should expect here, some good hearty meat! Today I had a business lunch here and we both ordered the same thing the Chipotle firecracker burger! It came out just looking like int the menu, huge and very tasty. The fries (which I try not to eat too often because of healthy guilt!) were fantastic and very crispy as well! You can order pasta here or maybe an asian salad, but do you order meatloaf or non core choices at asian noodle houses? No you order noodles! Same goes for Montana’s! I know this place can be hit or miss but today was just plain awesome!

We’d made reservations earlier in the week for 9 people. But somehow when we arrived today they didn’t have any record of it. Despite this we were seated quick enough since it wasn’t busy at all.
We made our orders then all the waiters & waitresses we’d seen before seemed to disappear. It took quite some time for our food to arrive. Two people in our group ordered coffee & it was cold. One person’s well done steak was too well done on the outside. The appetizers were yummy. We had the Calimari & the Cookhouse Platter. When it came time to pay there was no waitress to be found. The waitress later told us that the manager had let the other wait staff go home because it didn’t seem busy. This was done around 1pm. Bad idea. Because when we left the restaurant was full of people & only had two wait staff to attend to them. A miscalculation on the manager’s part.
Best thing about the lunch was when the birthday people (3 at our table) got their ice cream & had to wear a helmet with deer antlers on it & another had a moose antlers. My hubby almost brained me with the moose antlers! LOL. Plus the few wait staff there sang Happy Birthday. Not too impressed with this location. Hoping others are better!