Mega Box

[ positives ]
— Fixed the power button on my Nexus 5 for $ 55. I had the common problem where the power button got «stuck» and it was cycling on and off during the boot screen
[ negative update ]
It’s about two weeks out now and the button is now very funky — needs to be pressed super hard in order to work. Not a great outcome, will probably have to get it resoldered… again… :(Dropping from 3 stars to 2 for this.
— Replaced my screen cover, per the offer on the Unilocal page. Guy did a good job, no air bubbles, looks brand new.
— Friendly attitude, much better than places in Chinatown or Pacific Mall.
[ negatives ]
Was told, on the phone and in person when I went in, that the fix would take about 45 minutes, or 30 min to an hour depending on the complexity of the issue. The young man took our phone number and said he would call when it was done.
We went off to grab some food and walk around the mall, figuring that by the time we took the car to drive somewhere else and came back, 45 minutes would have elapsed anyway.
An hour later, we went back and saw the phone still lying on the desk — he hadn’t started fixing it because he had been taking care of other customers.
We drive off to another store, call back an hour later, and the phone is still not ready.
Finally, about 2.5 hours after we’ve dropped off the phone, they finally call to say it’s ready.
I would have rather they said «today’s a busy day, it will take us about 2 – 3 hours» — and then we would not have wasted time waiting around. It’s much better than setting up the expectation that it will be ready in under an hour, and then not delivering.
[ conclusion ]
Long wait, not quality work… can’t say I recommend the place. :(

Excellent servicee! They were so friendly and offered lots of help, especially Terence!

You can trust them! They tried their best to fix my broken z3 screen, besides the choice of Pacific mall, you should come here instead!

The service was amazing and fast, had my galaxy s4 up and running again in no time at all.
Very happy with the service I received. Very friendly! Will be back again if I every need help.
This is the best service I have got in a long time.
Very happy!

Got a headphone jack stuck inside my Iphone. When I went to Apple, they told me it would cost $ 300+ to fix. Which basically means I should just buy a new phone. After three months of having no sound (unless the phone rings), I came across Mega Box and tried my luck with them. So glad I went here. It only costed me $ 35 to replace the part. Kenneth was nice and honest. It only took about twenty minutes for the whole process. I will definitely be coming back if I have any issues with my phone.
They also sell phone cases here as well as other accessories (cords, car charger, etc.). They accept debit or cash.