Liberty Suites

Well… Other reviewers were completely right about this hotel. Nice rooms but always some shortcomings.
1. The hotel room needs to have a desk even if it has a kitchen (sorta)
2. If there is a kitchen one one assume that you need some utensils and dishes irrespective of the situation.
3. Breakfast doesn’t stop at 9:30 am. I don’t if this is because there is an intent to for the guests to avail themselves of the mall services but meetings may not start at 9 am sharp.
Overall I think it’s an OK place for a hotel even though I think it was intended more as a short term stay for business people.

An excellent value in Toronto! High end feel without the high end price. Every room is a suite. The pros– super clean and affordable rooms/​suites. Friendly staff. Comortable bed with plenty of pilllows. Far enough away from the downtown insanity but close enough to get there when you want to. Abundant free parking. Free breakfast with both hot and cold options. Cons– parking is free but the garage can be difficult to navigate. You must park on level P2. Breakfast is good but limited (it’s free so i didn’t have any real issue, just passing along info). No on site laundry though they do offer a service for a fee which I didn’t try. Important to note that the check in and reception area is on the 12^th floor. I would stay here again in a heartbeat and highly recommend that you do as well. Really felt like I had my own little place in Toronto during my visit from ⁹⁄₂₃ Thu 9÷30÷15.

Without going into a long story about our experience, here’s what you need to know.
–Pros
— The price was great
— The rooms are nice and modern with a nice kitchen
–Cons
–They have a full kitchen with NO UTENSILS, PLATES, CUPS… NOTHING
— Parking is confusing and complicated with no thought in mind of the customer
— The staff including management is beyond rude and if you need ANYTHING (pillows, towels, blankets) they tell you to come down to the lobby and get it yourself
— They assigned our room to another couple, so of course as I stepped out of the shower my wife screamed because a guy tapped his card and walked into our room with his wife. My wife said «Wait, Wait!» The management staff could care less when we. Complained.
— Gym is awful. No real equipment
— They’re breakfast is a joke, nothing but sweet carbs. Inadequate seating
Don’t waste your time

Really really nice and fantastic for the price. The location is not prime, of course, but it’s a great hotel with a nice kitchenette in all the rooms with brand new appliances. The staff was very friendly and the halls are actually quite quiet with the exception of one 5 minute bout of rowdy kids in the hall around 10 PM. But considering the hotel was full that was the only noise heard in the hotel throughout my stay.
The tv is a bit slow, but it’s a great room to cook a nice meal for yourself with foods bought from the market in the same complex.

Nice «suite» hotel, close to everything in Thornhill. It’s new and the rooms are small, but then so is the price!

Summary of the review: overall it’s a nice hotel and has good potential. It’s just very new and unsettled.
Good things: free parking, free breakfast, free wifi, full kitchen (with oven), modern faucets, nice plates and cups (nothing fancy, just nice), big refrigerator, nice view from high level floors
Opportunities: service does not meet hospitality standards, kitchen does not have basic things like towels/​pans/​dishwasher soap/​…, there was no work area (in my suite = studio)
Experience: we arrived there shortly past noon — nice underground parking, interesting elevators. The lobby is on 12^th floor. When asked if we can check-​in earlier, we got a cold «NO» with an explanation that check-​in is at 3pm. I knew that! and that was not my question! The other hotels usually do not care to let customers to check in earlier unless a specific room type is not ready, but here she didn’t even bother to check.
Luckily, it was lunch time, so we spent couple of hours on lunch and shopping.
Check in at 3pm was fast and smooth. We got everything that we needed.
Around 7pm I called the front desk. Waited at least 3 min until someone answered. Usually, help desks at other hotels answer immediately and then ask you to stay on hold if they are extremely busy ;/​.
I gave 3 stars, just because the hotel has potential. Otherwise, it would be 2 stars maximum. I hope all of these small and irritating things will be resolved with time and it’s going to be a nice place to stay.