Firefly Seafood & Steak House

The deal was great. $ 25 for dinner for two. Comes with 2 main courses from the menu, 2 lobster bisque and afternoon tea in case you did not understand the menu. The English can be a bit confusing as it says ‘Buy 1 get 1 free for $ 25′.
The lobster bisque is very diluted in my opinion. Wish it was thicker. The duck and lobster was delicious but if could’ve been because I was super hungry. After the meal you get tea or coffee with a mango pudding dessert with condensed milk. Food was A-​OK.
However, service could’ve been better. There was a bell at our table but even after we pressed it, it took a while for them to come as they forgot about us, so we had to press it again. I felt we had to constantly remind them we were missing our soups as the food came out of order. The last time we rang the bell, they assumed we were getting the bill, and of course we had to remind them we did not have our tea/​coffee yet. I felt it was unnecessary for us to remind them all the time and they were not apologetic about it at all.
They also take debit or cash.

I stopped coming here after a specific incident of sub-​par service. Let me get to that in a bit. First, the food is alright. It’s very typical HK café style dinner food that’s not particularly outstanding, nor particularly inexpensive. I’ve never had a problem with it. The portions are big and will fill you up. One thing I really like is the space. It’s quite comfortable and tables are adequately spaced out.
Now service is the reason why I’m giving it such a low rating. First of all, they’re pretty slow and inattentive. Takes awhile to wave someone down and pressing the little button on the table to call them over is a hit or miss. Now onto specifics. I came here with my friend once and she ordered a typical tuna sandwich. Let me be clear, my friend is very passive and we are rarely the type to raise a complaint unless there is any real reason to. Her tuna sandwich had the tiniest smidgen of tuna on it. It was like someone took a single teaspoon of tuna, put it in the middle of the piece of bread, and squished it together to hopefully spread it out more. My friend inquired the waiter about it and her response was a very blunt: «that’s just the way it is.»
No, I really don’t think it is. I’ve never seen another HK style restaurant be so cheap with something so insignificant (it’s canned tuna for goodness sake.). Having grown up on HK cafes, I am also used to the usual «bluntness» of Cantonese servers, but this was just unreasonable. Either way, there was no point in arguing with someone who clearly doesn’t prioritize the customer. We just left it at that and never came back.

I’ve coming to this place for afternoon tea. (Usually before 6pm) they have great meal combos that come with a drink. Lots of selection from pork chops to chicken wings to soup noodles. Quality is consistent. Never had any issues with the food or servers. If you come In for morning breakfast they provide you with newspaper for free (but it’s in Chinese only).

I’ve been around to other hk styled restaurants and the prices here are surprisingly either cheaper or the same as those other places. But at the same time the seating is more comfortable, portions are bigger and I would say the taste is even better. Their presentation of dinner dishes have improved.

My absolute favourite in Firefly is the Black Peppercorn Chicken Steak. The skin of the chicken is crispy and the meat is moist and juicy which makes you want to scoop more rice with the delicious sauce into your mouth. And for that special indulgence, order a sunny side fried egg with your chicken steak and you will not regret it. To accompany your delicious protein, I would almost always order an iced Ying Yeung tea which is an iced drink of equal parts coffee and tea with sweetened syrup for you to add as desired. It has become a weekend tradition of mine. If the large portion of the sizzling chicken meal does not satisfy you, you may like to order the Corned Beef with Egg Sandwich to snack on at home because I sure did.

What can I say. Food came out frozen. Service is just above mediocre. They missed our order and they rushed the food. Plus the wait time for the food was an hour long.

Man, I haven’t been here in years! My family and I were trying to decide where to go for an afternoon meal, and stumbled into Firefly.
It was a lot busier than I thought it would be, but it was probably only just for the afternoon tea specials they had. A meal with a beverage included, it is a pretty good deal with prices ranging from $ 4.99 to $ 7.99. Just be careful what you order as toast is a whopping $ 4.99!
I decided to go for a Meat Sauce Linguini, which wasn’t all that great, but decent… I literally couldn’t decide on what to get, so kind of just pick it. The drink was a Red Bean and Grass Jelly Mix, and was also just alright. Didn’t eat much of the red beans, as the balance was a bit off with too much red bean, but not enough grass jelly.
The server definitely didn’t have any cares to give, with emotionless words and a face that wouldn’t move even with a hard smack! Service was okay, but kind of a sad overall experience.
I remember why I don’t come here, and definitely will remember for the next time!

Bad service. Bad food. Stay away!
We came in, giving this place a chance but was greeted with bad attitude. Looking the menu over I couldn’t see the list of drinks available so I asked the server if he could bring over the drink menu, instead gave very snappy replies I didn’t think much of it, & decided not to order any drinks. When our food came, we realized we were only given spoons. I also wanted another glass of cold water. The waiter told me, he’d get it right away, but he forgot. When I reminded him again he said, «you can ask someone’s else, you know». I would have appreciated a ‘sorry I forgot’ but instead he tried to push the responsibility off of himself. The tables beside us never finished any of their food, & neither did we. This is a horrible place to go.

Went to this place with a friend around 11pm Friday night when it was empty. Frankly, I was sceptical since I’m a vegetarian and this is not exactly a vegetarian friendly place.
However, the hostess was very accommodating.
We ordered an Atlantic salmon for my friend and seafood pasta for myself. The hostess added extra veggies to the pasta and have all the cooked seafood on the side which my friend happily devoured.
The portions were quite large and well cooked. I would even say that the pasta was better than east side Mario’s.
Got a soup, bread and a drink along with the meal and I was a satisfied camper. Total came to be about $ 40 for 2 people after tax and tip

We were really craving a sizzling plate last night, and we ended up here at Firefly. For $ 16.99, you get a whole meal. Beef Tendeloin on sizzling plate with a soup and dinner roll starter, a side of rice or spaghetti, dessert of questionable jello and a drink.
I got the borsch soup which was standard. Dinner roll was good, could have used some extra butter.
The beef itself was not bad at all, true to it’s name, the tenderloin was quite tender. I got it with the garlic sauce which was a little disappointing. It didn’t taste anything like garlic. Just a gravy. It came with a LOT of broccoli and a big portion of rice.
The jello was very strange. it tasted very. bad (for lack of a better word). It had some pieces of fruit in it, and they were mushy and sour and gross.
We had to pay $ 1 extra for a cold drink which is normal for most of these places.
Not bad for a sizzling plate fix. But next time I’ll try another place.
After tax and tip it was about $ 22 per person.

I came here on a Friday for dinner. I was starving and was excited to try their 23.99 set dinner. Despite being really hungry, I wasn’t able to finish my meal and didn’t want to pack it back home (portions are big though) The service wasn’t as bad as others here described it, but the food… Had an overload of MSG. We ordered the lobster linguine and the italian sausage with shrimp. Both dishes were super salty, but also had this aftertaste reminiscent of airplane or microwaveable food. The lobster bisque was also very salty and felt more like a gravy than a soup. I think it was overloaded with starch and thickeners. Overall, the most enjoyable part of the meal was the lemon water I ordered at the end and the bread they serve in the beginning. Many glasses of water later… I’m still really thirsty!

We order a set dinner for two.
The Lobster Bisque is so salty, or too much MSG, and is not consumable
The Tiger Shrimp in Garlic with Fillet of Sole in cream sauce came with cold veggie
The sauce for the Tiger Shrimp in Garlic with Fillet of Sole in cream sauce cannot even classified as sauce
It is cheap, $ 24 for two, but still I won’t go back because of bad food and bad service
This restaurant used to be one of my favourate ;(

I’ve been to my share of Chinese steak and seafood places, and this place really takes the cake!
Everything that gets pushed out the kitchen is super tasty, but it comes out oddly fast.
I didn’t give it a perfect rating because the service is lacking. To moderately rude staff to not even paying attention to you at times, even when you try to flag someone down.
My boyfriend is a non-​believer in this place, because last time we went and split the bill, he gave roughly a 10% tip because he wasn’t too happy with the service, and the waitress speedily came running back to our table demanding more tip than what was offered.
I guess I’m pushing 3 stars due to their food, which really should be a 4 ½, but needed to dumb it down due to the service.

The staffs were doing loud construction (Drilling & hammering) for repairing their booth seats while customers were trying to enjoy their dinner. why couldn’t they wait until closing?
A few moments after, my friend found a nasty bug in her cold milk tea and the staff didn’t offer her any discounts or anything.

Not too sure why there is so much hate for this place but I did not experience anything bad or negative here. Came for the afternon specials from 2:30 to 5:30pm
Fried vermicelli $ 5.59
6 piece wings $ 6.99
curry and roti $ 4.59
french toast $ 4.29
Each dish comes with a drink so we got red bean drink with ice cream and also HK style milk tea. Portions were very small but for the price you can’t go wrong.
Everything tasted good but the French toast was made with extra love. Deep fried with peanut butter inside, crispy on the outside, soft and gooey on the inside. Syrup and butter to top it off. OMG. If only I had a deep fryer at home I would sooo make this all the time.
Wings were also done very well. Very crispy on the outside and juicy on the inside. And they did not hold back with the honey garlic sauce.
Very good prices, food tasted good, service was efficient.

I’ve come here a few times for lunches and it’s been meeting expectations decently almost every time. Our party of 2 generally each order a set lunch, which comes with a soup and a drink. They’re about $ 7 – 8 which is a tad bit higher than the price at some other places, but still a well reasonable lunch budget. The vibe and atmosphere here is a lot more low-​key than most other HongKong style restaurants. Their food portions are what you would expect, not too large, not too small, and each person can typically finish their plate without trouble.
The service really changes from time to time, and it’s honestly all random, Sometimes the waitresses will be very keen and but other times, they can be extremely ignorant and frustrating to deal with, so it’s honestly just a bit of luck in all of this.
Not a bad restaurant, would come back occasionally, but there are definitely better Hong Kong style places out there instead!

Food is alright, prices are cheap. Service isnt the best, they dont really pay attention
Food takes forever to get to the table

This was my first time here again in about 3 years and I honestly didn’t expect much but I was actually very pleased with both food and service.
I ordered the rack of lamb dinner set and my friend ordered the sizzling steak set. You get a very satisfying dinner at a very good cost. The food was not amazing but definitely enjoyable. You get a hot drink, hot bun, sup and mango pudding as part of your set dinner.
I will definitely frequent this place.

Firefly Seafood & Steak House is one of those very long lasting traditional HK style café restaurants, despite its history in Markham, I was very disappointed with the food and services in my most recent visit.
I ordered a bolognese spaghetti which is a very simple food item on all HK style café menu and they could not make it any worst. The spaghetti had no flavour and it felt like i was eating water boiled spaghetti with some creamy light red sauce on top. The drink that comes with it was not good either, I ordered a iced milk tea and once again it felt like I was drinking iced water.
Lastly, the service is horrendous, it took the waiter 4 times to write our order AND to give us the bills at the end. There are WAY better HK cafes within driving distance and I would never come here again.
The only positive about this place is their breakfast menus are still okay from what I remember, but maybe that went downhill also.

This is like any other Hong Kong styled restaurant. The food is decent at a decent price. The service… well, not the best. The waitresses aren’t rude, it’s just difficult to get their attention!
We ordered a set dinner menu and the most memorable thing was the dessert. Most places give ice cream or tong sui. However, this place gave a mango pudding which was different and refreshing. We also ordered a lobster and it was done quite well.
With so many options around this area, this restaurant wouldn’t be my go to restaurant.