I was very hesitant to give 3 stars because of the slow service however, the food was great and therefore I kept it at 3! In addition, The waitress forgot the protocol of serving us water regardless if we are ordering other drinks. The atmosphere was Dead! I mean the music was latin and very vibrant, but it was a Hugeee resto with barely anyone there. That gave me a major warning sign that it won’t turn out Great. :/ I don’t read reviews before trying any place out because I believe in coming in to any place with an open mind and have an unbiase opinion. However, its that time where I wished I had read the reviews. They were so good As I came in to the resto on a THURSDAYY night, it was super dead! I was really shocked. Espeecially, laval centropolis where its always super busy at 8pm. The resto is very spacious but I almost feel like they can’t handle a huge place. The food: the menu was excessive and overly complicated. It’s very tough to understand the menu because it has spanish writing in bold and then small little letters for english. After reading one page you get so BOREDDD trying to read the menu and decide what you even want to eat! Making a decision on what to eat is tough! Everything is way to complex and the number 1 rule is to keep things simple! I finally ordered their shrimp menu with garlic and some creamy sauce with rice and veggies. It was really good! I have to say the food was amazing and fresh but it took so long to get it. My friends had the chicken fajitas. Theirs look so much better because as it came out and the waitress served it to us. We still heard the sizzling sound! Wooow The service is terrible: Don’t come if you’re super hungry because you won’t be able to decide on something and then you have the service that barely checks to see if you’re ready to order! The salt and pepper was not even on my table so I asked the guy to get me some salt and by the time he came with the salt shaker I already had the time to snatch the shaker from the table right beside me and seasoned my whole meal. He came like 5minutes later saying here is your salt -.- damnnnn he seemed like he was a character from the walking dead ! Overall, I am really not fond of this place ! The only thing I really like is their cocktails & the food ! That’s all they got that attracted me to come here. However, I doubt I’ll ever come back! It’s not the best but it’s mediocre enough if you’re in the mood for a Mexican fiesta lol!
Gaby R.
Place rating: 2 Montréal, Canada
Je tiens à m’excuser d’avance de né pas avoir pris de photo… j’avais oublié mon téléphone sur mon bureau bref. passons à la critique. Dîner de groupe entre collègues. Nous étions environs 25. Oui 25 c’est vraiment beaucoup… mais quand le restaurant n’a que 8 autres clients… Ils ont un menu très variées le midi, incluant soupe et café. La plupart des plats viennent avec salade et frites ou riz. Quand je suis arrivé il y avait une dizaine de personne qui étaient déjà assi à notre table. Nous sommes arrivés(nous etions 5) et ensuite deux autres groupes de 5 qui sont arrivée, environs 5 – 10 minutes plus tard. Imaginez-vous que le serveur a été voir ceux qui sont arrivé après nous. Ils ont même eu leur soupe avant de venir de voir, et les gens qui étaient déjà la se fesait servir le repas principal. Je comprends ils sont arrivés avant, mais au moins nous dire que ce né sera pas long ou qu’il s’en vient… mais non. Le serveur est finalement arrivé, nous et un autre collegue avons commandé une bière. Nous l’avons reçu après la soupe en entrée. Un oeu long pour une simple bière, nous avons même du lui repéter. J’ai commandé un wrap au poulet avec du riz mexicain, j’ai bien aimé. Par contre, il fallait fouillé dans la salade pour trouver la vinaigrette. Le service de nourriture à quand même été rapide. Faut préciser qu’il y a comme 5 bussboy qui aide le serveur… Les autres collègues on reçu leur café et les gens avec qui j’étais assis, nous avons encore été oublié. On a attendu 10 min pour recevoir la facture, sans qu’il vienne nous voir. Une madame a même été payé au bar, car elle était tanné d’attendre. Je le voulais ce café, car manger du mexicain ça bourre!!! Mais non pas de café…la facture est arrivé. Un de mes collègues m’a dit: «ils nous ont même pas offert de café… « Le serveur a entendue et me dit: «Vous aviez d’l’air pressée» Je me suis permis de lui dire… Quand nous attendons 10 min pour une facture, oui on est pressé car notre pause est terminé… Bref, un 3 amigos à éviter.
Katherine P.
Place rating: 1 Laval, Canada
We went to 3 Amigos in Laval. I understand that it’s a long weekend and its busy. But there is no excuse for bad service. People in the restaurant business are aware of how busy their establishment can get. They should have experienced staff working during busy hours. Our hostess was lost when she was trying to seat us. The waiter came and immediately told us he was going to give us a few minutes. I had to interrupt him to give our drink order. We got our drinks 25 minutes later and they STILL didn’t take our food order. IT’S ASIFWE’REINVISIBLETOTHESTAFF! I was so upset I just left the restaurant.
Bob B.
Place rating: 1 Laval, Canada
This was my third and last time at a poor attempt at expanding a franchise. On a weekend evening the wait time is excessively long. Weekdays is the opposite, you get your table right away but your service is extremely slow. It took 15 min just to be served a glass of water and a simple hello. The waiter was totally out if his realm. He was confused, impolite, bad breath and couldn’t even crack a smile. The food was served quickly as if it had been prepared in advanced and sitting under a heat lamp. Very bland chicken fajitas. Dry chicken with very small portions of condiments. All 4 of us did not like the service that evening and I for one will never be returning again. P. s. I heard there is a Carlos and Pepe’s near by. I will give them a try instead.
Mariana M.
Place rating: 3 Montreal, Canada
I’ve been too three amigos in downtown a few times and I found that it was a lot different then the one in Laval. The ambiance is very different of course the one in Laval was recently built and everything is new. As for food, I didn’t order the same things as the one in downtown and I don’t wanna compare too much. Overall the food was good, I ordered vegetarian tacos and it was delicious but the salad was just some kind of lettuce with 3 strips of carrots and one olive. It was so disappointing. I also got non alcoholic drinks and they were very good. My friends daiquiri tasted better then the one I had(margarita). The waiter looked like he hated his job. He was not communicated at all with us. I asked him for nachos at the beginning and he said okay and left then I later discovered that in the menu there are several kinds of nachos. Which one did he think I want? so I had to chase him and tell him before he gets me any kind of nachos. As I was paying, I told him thank you have a nice day and he responded k thanks. Very very dry and honestly that really makes me not wanna go back.
Pheng L.
Place rating: 3 Montreal, Canada
If you’ve been a patron of the downtown franchise, well this is carefully synonymous barring for the sad view of suburbia. Agreeing in food and being one the same service, this place is just ok.