I wish I remembered the name of the girl that helped us because she was WONDERFUL. My somewhat absent, but cute, minded boyfriend booked the car for the wrong time so when we got there she said they didn’t have anything available for a few hours. We were so tired from our trip — nothing from Winnipeg is a direct flight — and she took notice. She made several calls and managed to upgrade our car for free and had something right away as long as we were okay that it wasn’t detailed. We took it! She really went above and beyond and we could not have been more grateful. We were able to find our car quickly and the return was very speedy as well.
Edward L.
Place rating: 3 Vancouver, Canada
Came here to rent a car. Avis is located close to the baggage claim area. The girl was very helpful and cheerful. Everything went well until I realized they had booked a FWD for me instead of an AWD as I had requested. But she understood and even pointed me to go check out Budget(which has a larger SUV/AWD fleet). Next time I’ll give them a try again if the situation allows.