ChipsAway

This shop is a pig stye to start with. You can tell it is not a very organized business. Dust everywhere including the office. I don’t know how he works in there day and day out without getting lung cancer. Was asked to drop the car off at night, but there is no key drop. Leave the keys under the bucket outside he said. Poor start.
Told me the car would be ready for pickup the following evening. When I called to arrange a pickup time, he suggested the next day.
Finally go to pickup the car and he’s still working on it, so I had to wait around. When I did get my car back, the windshield and chrome accents on my windows were covered in overspray. I had to clean his handywork off my car with Goof Off when I go home. Also, he didn’t tell me he only took cash, so I had to go up the street to the bank machine. Would be nice to know up front.
Upon inspecting the actual chip repair, all he did was apply a paint pen on one side. I could have done that myself and saved a couple hundred dollars.
The other side was done by actually repainting, but all of the repaired paint came off a month later in the car wash, so now I’m out $ 200, and right back to where I was. Don’t waste your money.

Wouldn’t take my car or send anyone’s car anywhere else. The work and customer service is impeccable, I’m hard on cars and have had many jobs done there. Dents, paint repair, a huge dent even in the actual frame of my car below the door where I nailed an ice bank in the bad ice storm last year, and it looked like new when he was done with it.

After asking around about getting some stone chips repaired I finally decided on ChipsAway because of cost. Everyone I talked to said you can’t properly repair paint without doing the entire affected panel but I didn’t want to spend $ 1K.
Gerry was pleasant and easy to talk to but when it came time to describe what I wanted done he wasn’t taking notes. The price hooked me so I went ahead despite the lack of attention to detail. Several things I’d mentioned weren’t done and the parts that were done had some very obvious overspray. The back window looks like it has some clear coat on it too.
I spent a few hundred and the car is arguably worse than before the repair. I’ll likely have some explaining to do when I try to sell the car… people are going to suspect it was in an accident. I went back and asked to get some stuff repaired (and he spent a few mins to clean up one spot) but another customer was there and he wasn’t too interested in my issues. I couldn’t be bothered to go back but I should’ve.
Bottom line: it’s very difficult to spot repair paint on a car, you may save money but you may end up with a bigger problem.

After someone had left my car with a 15″ long dent in my left rear door, I went to the Dent Specialist (Troy) who is located in Beechville, a bit further west from Bayers Lake Business Park, in the back of the building that houses Popes Advanced Windows and Doors.
If a paint job is required, the Dent Specialist closely cooperates with Gerry, who runs ChipsAway, a paint shop in the same location. They share their shop. In total I paid about a quarter of what I would have paid at a collision shop, and it looks truly excellent.
However, I also have a bit of criticism: Troy and Gerry need to work on their organizational skills. I had to drop off my car a total of three times — one extra time since Troy thought he’d have enough time but didn’t, and one extra time since Gerry had to fix his original paint job.
That having said, their work seems to be excellent and is a great value, so if they improve their organizational skills a bit they certainly deserve five stars.